Show Results For
- All HBS Web
(3,672)
- People (9)
- News (620)
- Research (2,461)
- Events (62)
- Multimedia (3)
- Faculty Publications (1,165)
Show Results For
- All HBS Web
(3,672)
- People (9)
- News (620)
- Research (2,461)
- Events (62)
- Multimedia (3)
- Faculty Publications (1,165)
- March 2016 (Revised April 2017)
- Teaching Note
Bridj and the Business of Urban Mobility (A): Introducing a New Model
- 2012
- Article
Exploring Re-Identification Risks in Public Domains
- June 2017
- Article
When Novel Rituals Lead to Intergroup Bias: Evidence from Economic Games and Neurophysiology
Why Some Platforms Thrive and Others Don't
In the digital economy, scale is no guarantee of continued success. After all, the same factors that help an online platform expand quickly—such as the low cost of adding new customers—work for challengers too. What, then, allows platforms to fight off rivals and... View Details
- September 2019 (Revised September 2019)
- Case
Facebook Fake News in the Post-Truth World
- June 1995 (Revised August 1995)
- Background Note
Managing IT in the 1990s: Communications Technology
- April 2022 (Revised May 2022)
- Case
Mastercard Labs (A)
- 24 Mar 2015
- News
See Your Company Through the Eyes of a Hacker
- 2006
- Working Paper
The Value of a 'Free' Customer
Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details
- 2018
- Working Paper
OTC Intermediaries
- 2021
- Chapter
Generating Social Entrepreneurship Knowledge: International Research Collaboration on a Hemispheric Level
- May–June 2021
- Article
Capturing Value in Platform Business Models that Rely on User-Generated Content
- 2007
- Working Paper
Dynamics of Platform Competition: Exploring the Role of Installed Base, Platform Quality and Consumer Expectations
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
- September 2016 (Revised March 2017)
- Module Note
Strategy Execution Module 3: Using Information for Performance Measurement and Control
- Research Summary
Customer Intelligence
- Data and Reality Mining for Business Applications
- Business Value of Social Networks
- Customer Behavior Patterns
- Analitical Customer Relationship Management
- 09 Apr 2025
- HBS Seminar
Marc Rysman, Boston University
- Article
How Smart, Connected Products Are Transforming Competition
- Research Summary
A major area of Professor Torfason's research is the behavior of individual social network structures. He studies the violation of norms – specifically the use of excessive force in conflict situations – within the empirical context of a large online... View Details
- December 2011
- Article