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  • February 2021 (Revised June 2021)
  • Case

Bairong and the Promise of Big Data

By: Lauren Cohen, Xiaoyan Zhang and Spencer C.N. Hagist
Bairong CEO Felix Zhang, in launching his credit scoring start-up that incorporates 74,000 variables per individual, found strong initial success. However, the shifting regulatory environment, growing breadth of competitors, difficulties in retaining top talent, and... View Details
Keywords: Fintech; Big Data; Artificial Intelligence; Credit Scoring; Finance; Credit; Business Startups; AI and Machine Learning; Analytics and Data Science; China
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Cohen, Lauren, Xiaoyan Zhang, and Spencer C.N. Hagist. "Bairong and the Promise of Big Data." Harvard Business School Case 221-068, February 2021. (Revised June 2021.)
  • 20 Nov 2014
  • News

When Activist Investors Aim at Strong Companies

  • 2011
  • Book

I Moved Your Cheese: For Those Who Refuse to Live as Mice in Someone Else's Maze

By: Deepak Malhotra
Now a Wall Street Journal Best-seller! If you were a mouse trapped in a maze and someone kept moving the cheese, what would you do? Over a decade ago, the best-selling business fable Who Moved My Cheese? offered its answer to the question: accept that change is... View Details
Keywords: Leadership; Success; Personal Development and Career; Problems and Challenges; Opportunities; Creativity
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Malhotra, Deepak. I Moved Your Cheese: For Those Who Refuse to Live as Mice in Someone Else's Maze. Berrett-Koehler Publishers, 2011. (Wall Street Journal Best-Seller; Translated in ~20 languages.)
  • July 2020 (Revised April 2022)
  • Case

Paris Saint-Germain: Building One of the World's Top Sports Brands

By: Anita Elberse and David Moreno Vicente
In March 2020, Nasser Al-Khelaifi, the president of French soccer club Paris Saint-Germain (‘PSG’) sees his team clinch a spot among the last eight clubs to compete in the UEFA Champions League. Established in 1970 and initially a club with only moderate success, PSG’s... View Details
Keywords: Soccer; Football; Superstars; Talent; Talent Development; General Management; Sports; Entertainment; Media; Talent and Talent Management; Globalization; Brands and Branding; Marketing; Strategy; Sports Industry; Europe
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Elberse, Anita, and David Moreno Vicente. "Paris Saint-Germain: Building One of the World's Top Sports Brands." Harvard Business School Case 521-006, July 2020. (Revised April 2022.)
  • May 2008 (Revised September 2009)
  • Case

Radiohead: Music at Your Own Price (A)

By: Anita Elberse and Jason Bergsman
In October 2007, the British band Radiohead caused a stir when it announced it would allow customers to decide how much to pay for its new album, released exclusively as a digital download and available only from the band's own website. The pricing plan represented a... View Details
Keywords: Music Entertainment; Price; Marketing Strategy; Distribution; Problems and Challenges; Online Technology; Music Industry
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Elberse, Anita, and Jason Bergsman. "Radiohead: Music at Your Own Price (A)." Harvard Business School Case 508-110, May 2008. (Revised September 2009.)
  • 18 Nov 2015
  • News

Seven Books for Working Relationships

    Julie Battilana

    Julie Battilana is the Joseph C. Wilson Professor of Business Administration in the Organizational Behavior unit at Harvard Business School and the Alan L. Gleitsman Professor of Social Innovation at Harvard Kennedy School, where she is also the founder and faculty... View Details

    • December 2015
    • Article

    Emotion and the Art of Negotiation: How to Use Your Feelings to Your Advantage

    By: Alison Wood Brooks
    Negotiations can be fraught with emotion, but it's only recently that researchers have examined how particular feelings influence what happens during deal making. Here the author shares some key findings and advice. Anxiety leads to poor outcomes. You will be less... View Details
    Keywords: Negotiation Style; Emotions
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    Brooks, Alison Wood. "Emotion and the Art of Negotiation: How to Use Your Feelings to Your Advantage." Harvard Business Review 93, no. 12 (December 2015): 56–64.
    • October 2008
    • Case

    TripIt: The Traveler's Agent

    By: Lynda M. Applegate, Gabriele Piccoli and Kathryn Brohman
    In July 2008, the co-founders of TripIt, a free online travel organizer that aggregated travelers' bookings from many top travel websites, had recently secured $5.1 million in new financing. While the co-founders believed that their company offered travelers a unique... View Details
    Keywords: Entrepreneurship; Investment; Profit; Revenue; Growth and Development Strategy; Competition; Internet; Travel Industry
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    Applegate, Lynda M., Gabriele Piccoli, and Kathryn Brohman. "TripIt: The Traveler's Agent." Harvard Business School Case 809-059, October 2008.
    • July 2023
    • Article

    The Old Boys' Club: Schmoozing and the Gender Gap

    By: Zoë B. Cullen and Ricardo Perez-Truglia
    Offices are social places. Employees and managers take breaks together and talk about family and hobbies. In this study, we show that employees’ social interactions with their managers can be advantageous for their careers, and that this phenomenon contributes to the... View Details
    Keywords: Career; Promotions; Social Interactions; Networking; Interpersonal Communication; Familiarity; Equality and Inequality; Gender
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    Cullen, Zoë B., and Ricardo Perez-Truglia. "The Old Boys' Club: Schmoozing and the Gender Gap." American Economic Review 113, no. 7 (July 2023): 1703–1740. (Lead Article.)
    • 2009
    • Book

    Leading for Equity: The Pursuit of Excellence in the Montgomery County Public Schools

    By: Stacey M. Childress, Dennis Doyle and David A. Thomas
    Leading for Equity tells the compelling story of the Montgomery County (Maryland) Public Schools and its transformation—in less than a decade—into a system committed to breaking the links between race and class and academic achievement. In chapters organized around six... View Details
    Keywords: Transformation; Education; Leadership; Organizational Change and Adaptation; Performance Improvement; Social Issues
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    Childress, Stacey M., Dennis Doyle, and David A. Thomas. Leading for Equity: The Pursuit of Excellence in the Montgomery County Public Schools. Cambridge: Harvard Education Press, 2009. (Foreword by David Gergen.)
    • 21 Feb 2013
    • News

    We Look Out for Our Own

    • 23 Nov 2022
    • News

    The Myth of the Brilliant, Charismatic Leader

    • 03 Dec 2007
    • Research & Ideas

    Authenticity over Exaggeration: The New Rule in Advertising

    Imagine the glee of marketers at the dawn of the Internet era—could anyone imagine a more sophisticated, precise way of reaching consumers? By tracking the purchasing habits of its prey, marketers could respond with targeted advertising and special offers, resulting in... View Details
    Keywords: by Julia Hanna; Publishing; Advertising
    • July 2008 (Revised November 2012)
    • Supplement

    UpDown: Confidential Instructions for GEORG

    By: Noam Wasserman and Deepak Malhotra
    Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement." Since then, Michael has found an angel investor and has worked non-stop on the business, while one co-founder... View Details
    Keywords: Negotiation Participants; Agreements and Arrangements; Business Startups; Ownership Stake
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    Wasserman, Noam, and Deepak Malhotra. "UpDown: Confidential Instructions for GEORG." Harvard Business School Supplement 809-022, July 2008. (Revised November 2012.)
    • July 2008 (Revised November 2012)
    • Supplement

    UpDown: Confidential Instructions for MICHAEL

    By: Noam Wasserman and Deepak Malhotra
    Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement." Since then, Michael has found an angel investor and has worked non-stop on the business, while one co-founder... View Details
    Keywords: Negotiation Participants; Agreements and Arrangements; Business Startups; Ownership Stake
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    Wasserman, Noam, and Deepak Malhotra. "UpDown: Confidential Instructions for MICHAEL." Harvard Business School Supplement 809-021, July 2008. (Revised November 2012.)
    • 22 Dec 2013
    • News

    How to keep amazing cooking affordable

    • July 2008 (Revised October 2024)
    • Supplement

    UpDown: Confidential Instructions for PHUC

    By: Noam Wasserman and Deepak Malhotra
    Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement." Since then, Michael has found an angel investor and has worked non-stop on the business, while one co-founder... View Details
    Keywords: Negotiation Participants; Agreements and Arrangements; Business Startups; Ownership Stake
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    Wasserman, Noam, and Deepak Malhotra. "UpDown: Confidential Instructions for PHUC." Harvard Business School Supplement 809-023, July 2008. (Revised October 2024.)
    • 21 Aug 2018
    • News

    Why Your Kid Should Be a Rebel

    • 09 Dec 2020
    • Video

    New Founder Series: Go-To-Market Strategy

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