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  • 22 Apr 2002
  • Research & Ideas

Profits and Prophets: The Role of Values in Investment

As chair of the investment committee for a college, Sam Hayes was faced with a challenging dilemma: Should the committee invest only in socially responsible funds even though the outcome might mean fewer scholarships and teaching positions, putting the View Details
Keywords: by Sean Silverthorne
  • March 2013 (Revised October 2013)
  • Supplement

Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)

By: Ranjay Gulati and Luciana Silvestri
This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2008 and 2012. In 2008, in order to strengthen the firm's brokerage team, JLL merged with The Staubach Company, a real estate services provider with a first-rate... View Details
Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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  • July 2020
  • Supplement

Sesame Workshop (B): Celebrating 50 Years of Helping Kids Grow Smarter, Stronger, and Kinder

By: Rosabeth Moss Kanter and Joyce J. Kim
In 2019, Sesame Workshop celebrated its 50th anniversary while on a winning streak of social impact, innovation, and peak media and financial results. Over the past four years, CEO Jeff Dunn and his turnaround team exhibited values-driven leadership, instituted... View Details
Keywords: Social Impact; Children; Media; Television Entertainment; Education; Innovation and Invention; Change Management; Leadership; Mission and Purpose; Organizational Culture; Education Industry; Media and Broadcasting Industry
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  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and... View Details
Keywords: by Kristen Senz
  • 28 Apr 2008
  • HBS Case

Negotiating with Wal-Mart

perspective. There are numerous media accounts of the corporate monolith riding its suppliers into the ground. But what about those who manage to survive, and thrive, while dealing with the classic hardball negotiator? In "Sarah... View Details
Keywords: by Julia Hanna; Retail
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

digital assets are (they're not always obvious). A team of senior managers from across the company should take an inventory of data and systems, assess how valuable each is to the company, and decide how... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

General Management Program Harvard Business School Note 407-022 Discusses the importance of living room groups (eight participants who share a living room) at Harvard Business School's Advanced View Details
Keywords: Sean Silverthorne
  • 21 Dec 2023
  • Blog Post

Top 10 MBA Voices Blogs of 2023

Spotify as a Senior Product Manager leading a team that introduces younger audiences to our products through fun and interactive experiences. My friends and MBA classmates know how passionate I am about... View Details
  • Research Summary

International Competitiveness in High Technology and Science Based Sectors

By: Gary P. Pisano

This research project examines shifts in competitive capabilities of companies and countries in high technology and science based businesses.  It is particularly concerned with the potential loss of such capabilities in various industrial sectors in the... View Details

  • June 2020 (Revised September 2020)
  • Case

Shellye Archambeau: Becoming a CEO (A)

By: Tsedal Neeley and John Masko
With the economy in a freefall, MetricStream is losing customers, hemorrhaging cash and struggling to make payroll. Several board members are threatening to quit. Others are pressing to sell the company even at dismally low valuations. It’s 2008 and lightning has... View Details
Keywords: Leadership; Race; Gender; Leadership Style; Risk and Uncertainty; Change; Prejudice and Bias; Decision Making; Personal Development and Career; Technology Industry; California
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  • December 2014 (Revised February 2023)
  • Module Note

Legal Analysis: Customers

By: Lena G. Goldberg
This Note introduces the Module on Responsibilities to Customers taught in Leadership and Corporate Accountability, a required course in the Harvard Business School MBA program. The Note outlines the asymmetries inherent in the company-customer relationship and... View Details
Keywords: Customers; Corporate Accountability; Ethics; Legal Liability; Customer Relationship Management
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  • Profile

Brittani Rettig

serving my blog readers. Living a life of service is one thing that keeps me very motivated. I succeed when those I serve succeed. "The differences are countless. My consulting role allows me to drive formal project management and... View Details
Keywords: Consulting; Services; Health Care
  • 15 Aug 2023
  • HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

Business School researchers concludes that the decades-old “pendulum of metaverse hype” began to swing toward skepticism in early 2023, as major tech corporations announced massive layoffs and cutbacks in virtual-reality development.... View Details
Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
  • March 2024
  • Case

Biomanufacturing Decentralization by Stämm

By: Paul A. Gompers, Jenyfeer Martínez Buitrago and Mariana Cal
In Buenos Aires, Argentina, cousins Llamazares and D’Alvia founded Stämm, a startup based on the idea of decentralizing biomanufacturing processes and downsizing biotech facilities. After raising its seed and series A rounds, and while finalizing its series B round in... View Details
Keywords: Business Model; Business Startups; Entrepreneurship; Venture Capital; Selection and Staffing; Technological Innovation; Science-Based Business; Business Strategy; Commercialization; Growth and Development Strategy; Product Launch; Research and Development; Biotechnology Industry; Latin America; South America; Argentina; Buenos Aires
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  • Article

Milestones in Marketing

By: John A. Quelch and Katherine Jocz
Marketing flourished in U.S. business schools in the prosperous years following World War II. Students preparing for assistant-product-manager positions at the likes of Procter & Gamble, Lever, and General Foods enrolled in courses in marketing management, management... View Details
Keywords: Education; Business History; Marketing; Practice
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  • 07 Aug 2015
  • News

America's persistent problem: Unskilled workers

  • 06 Jun 2017
  • News

U.S. has record 6 million job openings, even as 6.8 million Americans are looking for jobs

  • Web

California - Global

and managing partner of Primetime Partners, was preparing to raise a second fund. Founded in 2020 with veteran investor Alan Patricof, Primetime was a horizontal fund focused on early-stage companies serving older adults, the fast-growing... View Details
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

we were colleagues, yes, but we were also human beings, and most of us were aligned on this idea of doing something good in the world. So we said, ‘Let’s use Best Buy as a platform for that.’” Instead of seeing the company as a consumer electronics retailer, Joly and... View Details
Keywords: by Michael Blanding; Retail
  • Web

Behavioral Finance & Financial Stability

result, there are meaningful externalities in the mutual fund industry due to cash management. A fund family may coordinate the liquidity management efforts of its funds in order to minimize volatility spillovers from fire sales. Related... View Details