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  • 2015
  • Published Proceedings

Academic Engagement in Public and Political Discourse: Proceedings of the Michigan Meeting, May 2015

By: Andrew J. Hoffman, Kirsti Ashworth, Chase Dwelle, Peter Goldberg, Andrew Henderson, Louis Merlin, Yulia Muzyrya, Norma-Jean Simon, Veronica Taylor, Corinne Weisheit and Sarah Wilson
What is the role of the academic scholar within the discussions of the global challenges that are relevant to society, such as sustainability, health care, gun control, fiscal policy, and international affairs? How do scholars engage in a world in which knowledge is... View Details
Keywords: Higher Education; Social Issues; Knowledge Sharing; Communication Strategy
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  • July 2021
  • Article

Making Medications Stick: Improving Medication Adherence by Highlighting the Personal Health Costs of Non-compliance

By: Jon M. Jachimowicz, Joe J. Gladstone, Dan Berry, Charlotte L. Kirkdale, Tracey Thornley and Adam D. Galinsky
Poor compliance of prescription medication is an ongoing public health crisis. Nearly half of patients do not take their medication as prescribed, harming their own health while also increasing public health care costs. Despite these detrimental consequences, prior... View Details
Keywords: Prescription Drugs; Medication Adherence; Personal Health Costs; Health; Behavior; Motivation and Incentives; Communication Strategy
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  • January 2005 (Revised November 2005)
  • Case

Irene Charnley at Johnnic Group (A) (Abridged)

By: Linda A. Hill and Maria Farkas
When she becomes chairperson of a large telecommunications board, Irene Charnley must transform the mostly white-led company to be more representative of South Africa's demographics. View Details
Keywords: Change Management; Organizational Change and Adaptation; Demographics; Communication Technology; Telecommunications Industry; South Africa
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  • 08 Sep 2015
  • News

Christy Jones: Making A Difference

  • 24 Apr 2014
  • News

Changing the way the world sees Africa

Teresa Clarke (AB 1984, JD 1987, MBA 1988) wants to reveal the real Africa. The chairman and CEO of Africa.com, the fastest growing Africa-related website, is working to change preconceptions about the world’s second-largest continent with over a billion people. “I... View Details
  • 29 Aug 2017
  • Book

Using Language to Build a Global Company

Keywords: by Sean Silverthorne; Technology
  • 2020
  • Article

How Signal Intensity of Behavioral Orientations Affects Crowdfunding Performance: The Role of Entrepreneurial Orientation in Crowdfunding Business Ventures

By: Goran Calic and Anton Shevchenko
Backers assess a crowdfunding campaign description not merely for a project’s capacity to deliver a reward, but also for the manner in which that reward is delivered. Viewed through the lens of signalling theory, crowdfunding performance depends on the signals of... View Details
Keywords: Crowdfunding; Entrepreneurial Finance; Entrepreneurship; Consumer Behavior; Communication Strategy
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  • Article

The Right and Wrong Way to Do ‘CEO Activism’

By: Aaron K Chatterji and Michael W. Toffel
CEO activism—where leaders take public stands on controversial social and political issues that aren’t related to their company’s bottom line—has become increasingly common. CEO activism has attracted favorable media attention, but has also resulted in backlash and... View Details
Keywords: Leadership; Social Issues; Communication Strategy; Performance Effectiveness
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  • June 2008
  • Supplement

Professors Sven Larson and Kenneth Carpenter (C)

By: James L. Heskett and Tor Askild Aase Johannessen
Professor Kenneth Carpenter has received word that he has inadvertently offended one of his students. He is pondering a possible response. View Details
Keywords: Higher Education; Teaching; Learning; Interpersonal Communication
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  • November 1994 (Revised January 1995)
  • Case

Wheeling and Dealing: The Zirconia GT

By: Howard Raiffa, James K. Sebenius, Craig Best and Scot Melland
A personal negotiation episode in purchasing a car is presented. Tactics and strategies commonly encountered by car buyers and car salespeople are illustrated. View Details
Keywords: Debates; Negotiation Tactics; Sales; Strategy
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  • December 1970 (Revised May 1983)
  • Case

David Alpert (A)

By: Jay W. Lorsch
Interpersonal day-to-day dealings of a product manager with others in the division, including his comments on these dealings. View Details
Keywords: Business Divisions; Interpersonal Communication; Management Teams
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  • 20 Feb 2015
  • News

E. Roe Stamps IV: Making A Difference

  • 24 Apr 2014
  • News

Pursuing a passion to educate the public about the natural world

Roger Sant (MBA 1960), cofounder and chairman emeritus of AES Corporation, talks about his support for educating the public about oceans and the environment. (Published April 2014) View Details
  • 22 Sep 2016
  • News

Words and Pictures

Brink, associate director of MBA Communications and Marketing, is also an advocate for the project. Each year she works with Deifell and a new team of student volunteers to help produce the project. “I share Tony’s passion for... View Details
Keywords: Susan Young
  • 13 May 2014
  • News

Willing Hands

Frank Spencer (MBA 1986) helped to build his first Habitat for Humanity house in 1988. It was in the Belmont neighborhood of Charlotte, North Carolina, and, like many Habitat homes, was constructed over approximately 10 weeks, with Spencer and other members of his... View Details
Keywords: Julia Hanna; Construction; Real Estate
  • 2022
  • Working Paper

Passing the Mic: Career and Firm Outcomes of Executive Interactions

By: Wei Cai, Ethan Rouen and Yuan Zou
We exploit a unique feature of conference calls to study one type of interaction among executives—directly inviting colleagues to respond to analysts’ questions. We find that the frequency of initiating interaction is positively associated with an executive’s ability,... View Details
Keywords: Conference Calls; CEO Succession; Executive Interactions; Promotion; Interpersonal Communication; Personal Development and Career; Retention
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  • Article

Emotional Acknowledgment: How Verbalizing Others' Emotions Fosters Interpersonal Trust

By: Alisa Yu, Justin M. Berg and Julian Zlatev
People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet, little is known about the relational benefits and risks of acknowledging others’ emotions in the workplace. We draw upon Costly Signaling Theory to posit how emotional... View Details
Keywords: Emotion; Costly Signaling; Interpersonal Trust; Emotional Valence; Interpersonal Relationships; Empathic Accuracy; Emotions; Relationships; Trust; Interpersonal Communication
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  • 29 May 2015
  • News

The 24/7 Work Culture’s Toll on Families and Gender Equality

  • 14 Oct 2014
  • News

Working capital loans have a big impact on India’s small business owners

Maya Chorengel (MBA 1997), managing director of Elevar Equity, describes her investment firm’s work to provide working capital loans to small business owners in India. (Published October 2014) View Details
  • 24 Apr 2014
  • News

Building a career one stage at a time

Deborah Denenberg (MBA 1983) talks about her career as a Broadway theater producer, business educator, and working parent. (Published April 2014) View Details