Publications

April 1990 (Revised December 1992)
Case

Cut Flower Industry in Colombia (Abridged)

By: James E. Austin

The Colombian Cut Flower Exporting Association faces several problems concerning local government regulations and import restrictions from the U.S. government. The Colombian Export Promotion Agency also faces decisions as to its policy stance toward the industry. View Details

Keywords: Trade; Governing Rules, Regulations, and Reforms; Policy; Business or Company Management; Agriculture and Agribusiness Industry; Colombia

April 1990
Case

Gillette vs. Coniston: Communications in a Proxy Fight

By: Stephen A. Greyser and Norman Klein

Keywords: Business and Shareholder Relations; Corporate Governance; Communication; Governing and Advisory Boards

spring 1990
Article

Contrived Competition: Airline Regulation and Deregulation, 1925-88

By: R. H.K. Vietor

Keywords: Competition; Governing Rules, Regulations, and Reforms; Business History; Air Transportation Industry

March 1990 (Revised May 1993)
Case

USSR--1990

By: Willis M. Emmons III

Describes the political, economic, and social development of the USSR from 1921-90. Particular emphasis is placed on 1) institutional change, 2) the costs and benefits of central economic planning, and 3) the political economy of perestroika under Mikhail Gorbachev.... View Details

Keywords: Country; Strategy; Cost vs Benefits; Change; Government and Politics; Russia

February 1990 (Revised May 1992)
Teaching Note

Internal Revenue Service: ACS, Teaching Note

By: Nitin Nohria

Teaching Note for (9-490-042). View Details

Keywords: Government Administration

February 1990 (Revised July 1990)
Case

Internal Revenue Service: Automated Collection System

By: Nitin Nohria

Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the... View Details

Keywords: Sovereign Finance; Revenue; Information Technology; Taxation; Change Management; Organizational Change and Adaptation; Organizational Design; Human Resources; Public Administration Industry; United States

February 1990 (Revised November 1992)
Case

Ashamu Holdings Ltd. (B) (Abridged)

By: Ray A. Goldberg

Keywords: Foreign Direct Investment; Business and Government Relations; Nigeria

1990
Chapter

The British Government and Foreign Multinationals before 1970

By: G. Jones

Keywords: Business History; Multinational Firms and Management; Business and Government Relations; United Kingdom

November 1989 (Revised April 2018)
Case

Automation Consulting Services

By: Robert Simons and Hilary Weston

Illustrates the management control challenges that are associated with rapid growth and geographic expansion. Situated at an offsite Executive Committee Retreat. The three founding partners of a specialized consulting firm are grappling with several difficult questions... View Details

Keywords: Geographic Location; Governance Controls; Policy; Growth and Development Strategy; Management Teams; Expansion; Consulting Industry

November 1989 (Revised June 1991)
Background Note

Facts and Figures on Defense Procurement: The Department of Defense and Defense Procurement, An Overview

By: Robert L. Simons

Provides statistics and other factual information on the Department of Defense procurement process, DOD expenditures, market share segmentation, the variety of contract types, and the role of the Defense Contract Audit Agency. View Details

Keywords: National Security

November 1989
Teaching Note

H.J. Heinz Co.: The Administration of Policy (A), (B), (C), and (D), Teaching Note

By: Kenneth E. Goodpaster and Thomas R. Piper

Teaching Note for (9-382-034, 035, 036, and 037). View Details

Keywords: Business Earnings; Management Practices and Processes; Motivation and Incentives; System; Ethics; Policy; Business Divisions; Organizational Change and Adaptation; Food and Beverage Industry

1989
Chapter

Minguo shiqi Zhongwai jingji jishu hezuo: Meigo zhanshi shengchan quwentuan huan Hua, 1944-1946 [Sino-foreign Economic and Technical Cooporation in Republican China: The U.S. War Production Mission to China, 1944-46]

By: William C. Kirby

Keywords: History; International Finance; International Relations; Cooperation; Developing Countries and Economies; China; United States

October 1989 (Revised December 1989)
Case

Deregulation of the Australian Wheat Board: A Commodity System in Flux

By: Ray A. Goldberg

Keywords: Governing Rules, Regulations, and Reforms; Business and Government Relations; Goods and Commodities; Markets; Agriculture and Agribusiness Industry; Australia

September 1989 (Revised January 1991)
Case

Massachusetts Lottery

By: John A. Quelch

Describes the role of state lotteries, lottery marketing, and the operation of the Massachusetts State Lottery, including reference to Massachusetts lottery advertising. Highlights the success of state lotteries while also noting growing criticism, particularly of... View Details

Keywords: Ethics; Marketing; Advertising; Government and Politics; Public Administration Industry; Massachusetts

September 1989
Background Note

Industrial Governance and Corporate Performance

By: John T. Dunlop and Malcolm S. Salter

Keywords: Governance; Performance

August 1989 (Revised October 2003)
Case

Fan Pier

By: William J. Poorvu and Katherine Sweetman

The owner of the Fan Pier site in South Boston has been found legally responsible for blocking the efforts of his development partner in attaining the approval necessary to build the $800 million megaproject they had planned together. It was believed that the owner... View Details

Keywords: Partners and Partnerships; Law; Projects; Design; Organizational Design; Marketing Strategy; Government and Politics; Property; Real Estate Industry; Boston