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Show Results For
- All HBS Web
(6,172)
- People (20)
- News (813)
- Research (4,689)
- Events (2)
- Multimedia (5)
- Faculty Publications (3,898)
- October 1989 (Revised May 1996)
- Case
Xerox Corp.: Leadership Through Quality (A)
By: Todd D. Jick and Leonard A. Schlesinger
Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox... View Details
Keywords: Organizational Change and Adaptation; Strategic Planning; Quality; Leadership; Organizational Culture; Service Industry; Service Industry
Jick, Todd D., and Leonard A. Schlesinger. "Xerox Corp.: Leadership Through Quality (A)." Harvard Business School Case 490-008, October 1989. (Revised May 1996.)
- April 1997 (Revised July 1997)
- Case
KPMG Peat Marwick U.S.: One Giant Brain
Demonstrates how organizations can move toward creation of processes and information technology infrastructures for effective knowledge management in order to enhance performance and productivity. More specifically, describes the knowledge management strategy of KPMG... View Details
Keywords: Internet; Information Technology; Knowledge Management; Service Industry; Service Industry; United States
Alavi, Maryam. "KPMG Peat Marwick U.S.: One Giant Brain." Harvard Business School Case 397-108, April 1997. (Revised July 1997.)
- 01 Sep 2012
- News
What’s the Big Idea?
international divisions. “Goldman Sachs in New York is different from Goldman Sachs in Asia,” he observes, adding that the same is true for conglomerates operating in industries as different as pharmaceuticals and aircraft engines.... View Details
- April 2025
- Supplement
Allbirds: Decarbonizing Fashion PowerPoint Supplement
By: Michael W. Toffel, Ken Pucker and Stacy Straaberg
The Allbirds: Decarbonizing Fashion (A) case introduces Allbirds as a footwear startup not only focused on simple design, comfort, and sustainable natural materials but on decarbonizing the wider fashion industry. Background material highlights the growing... View Details
Keywords: Decarbonization; Climate Impact; Environmental Strategy; Innovation; Product Design; Supply Chain Management; Innovation Strategy; Innovation and Management; Product Development; Climate Change; Environmental Management; Environmental Sustainability; Apparel and Accessories Industry; Apparel and Accessories Industry; United States; California
- 09 Mar 2010
- First Look
First Look: March 9
concentrated industry activity creates pools of skilled labor and specialized suppliers and increases opportunities for knowledge spillovers. The strategic value of these agglomeration economies may vary by firm, depending upon the... View Details
Keywords: Martha Lagace
- 23 Dec 2008
- First Look
First Look: December 23, 2008
and organic growth. Odyssey had just realized its first profitable year in 2000—recording a net income of $3.1 million—and was still a relatively young company. In addition, the hospice industry was subject to extensive federal, state,... View Details
Keywords: Martha Lagace
- 01 Dec 2006
- News
Inside Intel
equipment. By 1979, that figure had increased by two orders of magnitude to $217.4 million. Fabrication facilities [“fabs”] were expensive. During the 1970s, the semiconductor industry became capital intensive. Manufacturing at Intel... View Details
- 12 Mar 2024
- Blog Post
IFC India: Electric Mobility in India
across the country. Transportation stands as one of the leading contributors to global emissions, trailing only behind the power and industrial sectors. Consequently, the widespread adoption of electric vehicles (EVs) for personal... View Details
- Web
Training Course in Personnel Administration: 1937 - 1944 | Baker Library
early to mid-1940s, graduates of the program typically found employment in industry and government. Management Training Program students, 1940-1941. Radcliffe College Archives, Schlesinger Library, Radcliffe Institute, Harvard University.... View Details
- 01 Sep 2020
- News
Saving Grace
fees to service and administrative charges and investment and withdrawal penalties. Chapman is not alone in his struggle to make sense of a murky system, though his career probably gave him a leg up on the average pensioner—a growing... View Details
Keywords: Jen McFarland Flint
- 01 Jun 2022
- News
Empowering Entrepreneurially Minded Students
entrepreneurship flourish in many sectors, expanding beyond just the software, high-tech type of startup, into financial services and the future of blockchain, for example. We want to support people going into many different spaces during... View Details
Keywords: Jennifer Gillespie
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
industrial and energy services—and was close to defaulting on its financial obligations. Some managers felt the company was also bankrupt in terms of ideas. There was insufficient communication across the company, including few common... View Details
Keywords: by Rosabeth Moss Kanter
- 01 Sep 2006
- News
Gift of Gab
then delivered a prepared talk on a topic of their choice. Subjects ranged from the pharmaceutical industry to the relative merits of cats vs. dogs, while Kim’s presentation took a humorous yet thoughtful approach to lessons learned in... View Details
- 01 Dec 2007
- News
How Business Schools Lost Their Way
granted. But 100 years ago, they were fresh recruits in the inexorable march of industrial capitalism. In a grand experiment to turn management into a legitimate profession, universities invented the modern business school. Questions... View Details
- 01 Mar 2014
- News
3-Minute Briefing: Frank Blethen (PMD 35, 1978)
Washington for four years. That was the first time I was on my own, and I realized I really do love this work, the public service aspect, and the business challenge itself. I also realized I'm pretty good at it. THE BIGGEST killer of... View Details
- 01 Mar 2007
- News
Microsoft’s Ballmer Makes His Pitch
“This is the most exciting time in the technology industry since I left Stanford Business School 26 years ago,” Microsoft CEO Steve Ballmer (Harvard ’77) told a student audience that nearly filled Burden Auditorium in early December.... View Details
- 01 Sep 2008
- News
Building a Better MBA
interview. Among their findings: In the 1960s and 1970s, MBAs graduated with valuable, current business and management knowledge. If companies wanted new hires with cutting-edge insights, they’d hire an MBA. According to several deans, that’s no longer true. Financial... View Details
- 01 Jun 2023
- News
Action Plan: Net Proceeds
and items designed for single use as they will likely never be recycled. Don’t be fooled by labels. Many items listed as compostable break down only in special industrial facilities and can take 90 to 120 days to do so. If your company or... View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
an effective way to establish themselves as hubs. Ping An successfully utilized this tactic in its auto services ecosystem. In a similar vein, Adidas entered the digital fitness market—a field Nike had already ventured into— by acquiring... View Details
- 25 Aug 2022
- News
Labs Enable Large-scale Research
opportunities to use new technologies for enhancing financial inclusion. By working with communities of crypto business practitioners, the researchers aim to help shape the way this industry evolves, inform regulators, and improve the... View Details