Publications

01 Mar 2008
News

Join in the Centennial

You don’t have to be on campus to tap into HBS Centennial events. The School’s yearlong celebration now has a Web home — www.hbs.edu/centennial/. The site gives the Centennial 21st-century global reach tailored for an alumni audience on which the sun never sets. On the... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

01 Oct 2001
News

Carl M. Plochman III: A Savory Success

explains the reflective, soft-spoken Plochman, "represents the importance of renewal and change while honoring the past." This perspective is integral to how he manages the nearly 150-year-old family business, purchased in 1883 by his... View Details

Keywords: Hanna, Julia; Food Manufacturing; Manufacturing

October 1985 (Revised February 1986)
Supplement

CompuServe (A1)

By: James L. Heskett

This addendum to CompuServe (A) describes how resources were allocated. View Details

Keywords: Resource Allocation; Information Technology Industry

January 1999 (Revised March 2003)
Case

Rich-Con Steel

One month after "going live" with a new information system, Rich-Con Steel is in crisis. The new system was intended to give the company basic visibility and control over its business processes, but instead, visibility and control appear to have evaporated. Marty... View Details

Keywords: Information Technology; Crisis Management; Business Processes; Steel Industry

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

began to emerge, first in the United States and then in Europe: the vertically integrated, multidivisional (or "M-form") corporation that made large investments in manufacturing and marketing and in management hierarchies to... View Details

Keywords: by Pankaj Ghemawat

01 Apr 2001
News

Ed Tian: Boardroom Revolutionary

Shanghai municipal government, Netcom is putting up a stiff challenge to three other government-controlled telecom network operators. Tian, who holds a doctorate in environmental management from Texas Tech University, is bringing a new... View Details

Keywords: Alejandro Reyes; Telecommunications; Information

October 2018
Supplement

Zenefits Board of Directors (B)

By: Lynn S. Paine and Will Hurwitz

Supplements the (A) case. View Details

Keywords: Ethics; Business Model; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Entrepreneurship; Human Resources; Leadership; Risk Management; Venture Capital; Technology Industry; Technology Industry; Technology Industry; United States; California

01 Jun 2005
News

Transforming the IRS

over the next five years transformed almost every aspect of the sprawling agency, from its antiquated IT systems to its internal management structures. Many Unhappy Returns (HBS Press, 2005) is his insider account of a mission that seemed... View Details

Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government

01 Dec 2000
News

The Rites of Autumn

up with John J. Burns (MBA 1955). Members of the Class of 1960 participated in a lively classroom discussion on "Changing Technology and the New Economy". The Class of 1955 made time for a tennis tournament. Hamming it up are 1965... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

15 Oct 2015
Blog Post

Why We Recruit: Medallia

Organization:Ursela Knezevic, University Programs, MBA Talent Outreach, Medallia Describe your organization in three to five sentences. Medallia is the fastest growing Customer Experience Management Company in the world. We give leading... View Details

Keywords: Technology

01 Jun 2009
News

Bright Future for Green Business

panelists were collectively bullish on solar energy, electric drive technology that powers hybrid and electric cars, and biofuels (including ethanol). By contrast, they were cautiously optimistic about clean coal, nuclear power, and... View Details

Keywords: Sarah Auerbach; Administration of Environmental Quality Programs; Government; Management, Scientific, and Technical Consulting Services; Professional Services; Utilities

September 1999
Background Note

Learning from Projects: Note on Conducting a Postmortem Analysis

By: Stefan H. Thomke and Steven Sinofsky

Describes how firms can learn from projects through postmortem analysis. Focuses on the step-by-step process of preparing and running a postmortem meeting as it is done at Microsoft and other software developers. View Details

Keywords: Conferences; Management Analysis, Tools, and Techniques; Projects; Software; Information Technology Industry

01 Dec 2017
News

The First Five Years: Emmanuel Straschnov (MBA 2012)

something in the technology field. A mutual friend put me in touch with Josh, who was looking for a cofounder. We met in New York and decided right away to partner on this (we actually had to move fast, since I had a job offer expiring... View Details

March 2012
Case

Schuberg Philis

By: Thomas J. DeLong and Daniela Beyersdorfer

The Dutch professional service firm Schuberg Philis has within a few years grown into a well-known player in the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the... View Details

Keywords: Growth Management; Organizational Culture; Management Style; Alignment; Information Technology Industry; Netherlands

12 Jan 2009
Research & Ideas

The Value of a ‘Portable’ Career

League in the MIT Sloan Management Review. "As research on the National Football League reveals, sometimes the specific nature of a job determines whether a great performer at one company can replicate that performance at another," they... View Details

Keywords: by Martha Lagace; Sports

March 2006 (Revised April 2009)
Case

Tecsis: A Global Cleantech Venture Based in Brazil

Bento Koike, founder and CEO of Tecsis Ltda., is facing a number of important decisions. With ups and downs typical of self-funded start-ups, Tecsis has grown to about 1,500 people and over $50 million in revenues with one major customer. Tecsis, located in Brazil, is... View Details

Keywords: Globalized Firms and Management; Cost vs Benefits; Diversification; Emerging Markets; Entrepreneurship; Environmental Sustainability; Volatility; Green Technology Industry; Brazil; United States