Publications

Keywords: Ecotourism

01 Oct 2013
First Look

First Look: October 1

often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections)... View Details

Keywords: Sean Silverthorne

21 May 2013
First Look

First Look: May 21

centuries, we document two new facts: there has been convergence in adoption lags between rich and poor countries, while there has been divergence in penetration rates. Using a model of adoption and growth, we show that these changes in... View Details

Keywords: Sean Silverthorne

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

one with fewer answers? Those were the questions implied by this month's column. The predominance of responses suggested that the answers to the questions are "yes, yes, and maybe." Adam Hartung... View Details

Keywords: by James Heskett

Profile

Monica Dodi

firm’s fiduciary responsibility to investors. Dodi’s past entrepreneurial experiences as cofounder of MTV Europe and CEO of AOL’s Entertainment Asylum keep her focused on the... View Details

Keywords: Venture Capital / Private Equity; Financial Services; Entertainment / Media

01 Oct 2001
Research & Ideas

Connecting With Nonprofits

or goods made in response to requests from nonprofits. The level of engagement and resources is relatively low, infrequent, simple, and nonstrategic. It is basically a check-writing relationship. The giver... View Details

Keywords: by James Austin

December 2004 (Revised May 2005)
Case

Nestle: Sustainable Agriculture Initiative

By: Forest L. Reinhardt

Swiss food giant Nestle attempts to improve the performance of its suppliers of agricultural commodities to raise quality, lower costs, and contribute to sustainable development. Its initiatives focus first on coffee, cocoa, and milk. Nestle managers assert that the... View Details

Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Social Issues; Business and Community Relations; Corporate Strategy; Agribusiness; Supply Chain Management; Marketing Strategy; Value Creation; Food and Beverage Industry; Agriculture and Agribusiness Industry

06 Dec 2017
Blog Post

The 23rd Annual Harvard Business School Tech Conference

(Chief Brand Officer, Uber). Both of them shed light on their current responsibilities and what they are doing to turnaround the culture at Uber. The highlight of this session... View Details

Keywords: Technology

16 Dec 2014
First Look

First Look: December 16

individuals, as in a team) and gave them collective responsibility for a whole task. We conceptualized the mesolevel structures as team scaffolds and found that they embodied the logic of both role and team... View Details

Keywords: Sean Silverthorne

Summer 2025
Article

Are ESG Improvements Recognized? Perspectives from the Public Sentiments

By: Shaolong Wu

While Environment, Social, and Governance (ESG) increasingly guides investment management and corporate agendas nowadays, public reactions to firms' ESG performance remain under-studied. This paper fills this gap by investigating whether the public picks up firms' ESG... View Details

Keywords: Corporate Social Responsibility and Impact; Public Opinion; Environmental Sustainability; Corporate Governance; Investment

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January 2019
Supplement

The De Beers Group: Launching GemFair for Artisanal Diamonds

By: Benjamin C. Esty and Daniel Fisher

In April 2018, the De Beers Group launched a pilot project called GemFair to create a new supply of ethically and environmentally sourced diamonds from artisanal and small-scale mines (ASM) in Sierra Leone. Whether this project would yield a meaningful supply of rough... View Details

Keywords: Diamonds; New Business; Strategy Development; Strategy Execution; Scope; ESG; Supply; Corporate Strategy; Business Strategy; Value Creation; Corporate Social Responsibility and Impact; Mining Industry; Consumer Products Industry; Sierra Leone; United Kingdom

Fast Answer

Sustainability in Manufacturing Industry

adoption in production from proof of concept to industrial scale and how governments and civil society can best support the development of a favorable ecosystem for adopting and View Details

August 2020
Background Note

US Private Equity Firms: ESG and Impact (B)

By: Lynn S. Paine and Holly Fetter

This is the second part of a two-part note. The first part (A) explores how US private equity firms are incorporating ESG (Environmental, Social, & Governance) factors and impact objectives into their investment strategies and firm practices. It is based on publicly... View Details

Keywords: Private Equity; Corporate Social Responsibility and Impact; Social Issues; Financial Services Industry; United States

27 Feb 2020
Blog Post

Taking the LEAP into the Case Method

experiences with the class under the background of the case and answered questions raised by students. The protagonists enlightened responses sometimes challenged the students as the guest speakers and... View Details

04 Mar 2009
Op-Ed

Credit is Not the Bogey

In this recession, we seek the bogey. If we can identify a villain, the recourse is simple: slay (or neutralize, or bail out) it. The search harks back to a management primer: identify the problem; find the solution. The search has centered on the credit industry: the... View Details

Keywords: by Nicolas P. Retsinas & Eric S. Belsky; Construction; Real Estate; Financial Services

January 2007 (Revised October 2008)
Case

H&R Block 2006

By: Peter Tufano

Mark Ernst, the Chairman, CEO and President of H&R Block, has to decide how to respond to a competitive threat posed by a competitor's refund-lending product. Block is the largest U.S. tax preparation firm, which competes not only on its tax preparation services, but... View Details

Keywords: Ethics; Financing and Loans; Personal Finance; Taxation; Corporate Social Responsibility and Impact; Competition; Financial Services Industry