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  • All HBS Web  (6,239)
    • People  (32)
    • News  (2,371)
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  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

shape strategy. We excerpt a portion on advice for new CEOs, written with HBS faculty Jay W. Lorsch and Nitin Nohria. 3. Why Don't Managers Think Deeply? Professor Jim Heskett poses this provacative question to HBS Working Knowledge readers. 4. Steve View Details
Keywords: by Staff
  • 20 Jul 2020
  • Working Paper Summaries

The Pursuit of Passion Propagates Privilege

Keywords: by Josephine Tan and Jon M. Jachimowicz
  • 2016
  • Book

Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)

By: Deepak Malhotra
Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And, to top it off, you have little power or other resources... View Details
Keywords: Dealmaking; Diplomacy; Conflict; Dispute Resolution; Strategy; Conflict Management; Negotiation
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Malhotra, Deepak. Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle). Berrett-Koehler Publishers, 2016. (Top 10 Business Books of 2016 (The Globe & Mail) #1 Business Book of 2016 (KnowSquare, for the Spanish Edition) Business Bestseller List (800CEORead.)
  • 07 Apr 2008
  • Research & Ideas

The Debate over Taxing Foreign Profits

a plan to curb foreign tax havens and end tax breaks for "companies that ship jobs overseas" in May, 2009.) One heated issue is the charge that the U.S. tax code provides incentives for companies to ship View Details
Keywords: by Sean Silverthorne
  • 2010
  • Working Paper

Do Call Centers Promote Education? Evidence from India

By: Emily Fair Oster and Mary Bryce Millett
Over the last two decades in India there have been large increases in outsourced jobs and large increases in schooling rates, particularly in English. Existing evidence suggests the trends are broadly related. In this paper we explore how localized these impacts are;... View Details
Keywords: Job Cuts and Outsourcing; Education; Training; Geographic Location; Technology Industry; India
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Oster, Emily Fair, and Mary Bryce Millett. "Do Call Centers Promote Education? Evidence from India." NBER Working Paper Series, No. 15922, August 2010.
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

J. Davis, John Haltiwanger, Ron Jarmin, Josh Lerner, and Javier Miranda Abstract Private equity critics claim that leveraged buyouts bring huge job losses. To investigate this claim, we construct and analyze a new dataset that covers U.S.... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2024
  • Cold Call Podcast

Can a Coffee Shop in Utah Help Solve Underemployment for People with Disabilities?

Keywords: Re: Richard S. Ruback
  • 21 Aug 2023
  • Book

You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

The days of sticking with one job through retirement are long gone. Younger workers are prioritizing happiness over workplace loyalty, often out of necessity. Harvard Business School senior lecturer Christina Wallace offers a roadmap for... View Details
Keywords: by Kara Baskin
  • August 1974 (Revised April 1983)
  • Case

Peter Olafson (A)

By: John J. Gabarro
Describes the problems facing a recent MBA graduate in his job as general manager of a cable television company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be... View Details
Keywords: Business Subsidiaries; Television Entertainment; Managerial Roles; Organizational Design; Problems and Challenges
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Gabarro, John J. "Peter Olafson (A)." Harvard Business School Case 475-025, August 1974. (Revised April 1983.)
  • 06 Sep 2022
  • Cold Call Podcast

Reinventing an Iconic Independent Bookstore

Keywords: Re: Ryan L. Raffaelli; Retail
  • December 2023 (Revised August 2024)
  • Case

Monsters in the Machine? Tackling the Challenge of Responsible AI

By: Paul M. Healy and Debora L. Spar
In November of 2022, the small tech company OpenAI released ChatGPT, an artificial intelligence chatbot which quickly captured the public’s imagination—becoming the world’s fastest-growing consumer application within months of its release. Though observers from across... View Details
Keywords: Technological Innovation; AI and Machine Learning; Ethics; Governing Rules, Regulations, and Reforms; Technology Adoption; Corporate Social Responsibility and Impact; Technology Industry; United States; European Union; China
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Healy, Paul M., and Debora L. Spar. "Monsters in the Machine? Tackling the Challenge of Responsible AI." Harvard Business School Case 324-062, December 2023. (Revised August 2024.)
  • 2025
  • Working Paper

Threat and Assimilation: Evidence from Refugees in Germany

By: Philipp Jaschke, Sulin Sardoschau and Marco Tabellini
This paper studies the effects of local threat on the cultural assimilation and economic integration of refugees, exploiting plausibly exogenous variation in their allocation across German regions between 2013 and 2016. We use representative survey data and... View Details
Keywords: Assimilation; Threat Hypothesis; Migration; Cultural Change; Refugees; Culture; Identity; Germany
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Jaschke, Philipp, Sulin Sardoschau, and Marco Tabellini. "Threat and Assimilation: Evidence from Refugees in Germany." Harvard Business School Working Paper, No. 22-043, December 2021. (Revised January 2025. Revise and resubmit at the Economic Journal. Also available from NBER, and featured on Le Monde.)
  • October 2003 (Revised November 2006)
  • Case

GE's Talent Machine: The Making of a CEO

By: Christopher A. Bartlett and Andrew N. McLean
GE believes its ability to develop management talent is a core competency that represents a source of sustainable competitive advantage. This case traces the development of GE's rich system of human resource policies and practices under five CEOs in the post-war era,... View Details
Keywords: Decision Choices and Conditions; Capital; Selection and Staffing; Leadership Development; Management Succession; Corporate Strategy
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Bartlett, Christopher A., and Andrew N. McLean. "GE's Talent Machine: The Making of a CEO." Harvard Business School Case 304-049, October 2003. (Revised November 2006.)
  • March 1994
  • Supplement

Kevin Simpson at Haemonetics, Video

By: Linda A. Hill
Contains excerpts from an interview with Kevin Simpson (HBS 1990) about his decision to join Haemonetics, a medical equipment company, after receiving his MBA. Simpson discusses his experiences on the job during the first three months while he was the assistant to the... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Decisions; Recruitment; Medical Devices and Supplies Industry
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Hill, Linda A. "Kevin Simpson at Haemonetics, Video." Harvard Business School Video Supplement 494-516, March 1994.
  • August 11, 2023
  • Article

How CEOs Can Navigate the Emotional Labor of Leadership

By: Nitin Nohria
Although the CEO role comes with power, pay, and privilege, it also involves emotional labor, as leaders feel the toll of making divisive and unpopular decisions. This aspect of the job has become more challenging the last few years. This article offers leaders four... View Details
Keywords: Leadership Style; Work-Life Balance; Emotions
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Nohria, Nitin. "How CEOs Can Navigate the Emotional Labor of Leadership." Harvard Business Review (website) (August 11, 2023).
  • December 2009 (Revised July 2013)
  • Case

Iris Running Crane: December 2009

By: Matthew Rhodes-Kropf, Josh Lerner and Ann Leamon
Iris Running Crane, an MBA candidate, must choose among three different job offers in private equity. One is with a top-tier megafund buyout operation; the second with a geographically focused mid-market fund; and the third with a one-time top-tier fund that is trying... View Details
Keywords: Decision Choices and Conditions; Private Equity; Compensation and Benefits; Job Offer; Personal Development and Career; Financial Services Industry
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Rhodes-Kropf, Matthew, Josh Lerner, and Ann Leamon. "Iris Running Crane: December 2009." Harvard Business School Case 810-073, December 2009. (Revised July 2013.)
  • August 2009 (Revised December 2012)
  • Background Note

Researching a Company

By: Willy Shih, Meghan Dolan, Emilie Codega and Poping Lin
This note was written to help students at the Harvard Business School do a more thorough job of researching a company, utilizing the extensive resources of the Baker Library, as well as other widely available databases. Exhibits provide detailed information on key... View Details
Keywords: Research Analysts; Business Education; Knowledge Acquisition; Research
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Shih, Willy, Meghan Dolan, Emilie Codega, and Poping Lin. "Researching a Company." Harvard Business School Background Note 610-024, August 2009. (Revised December 2012.)
  • 25 Sep 2012
  • First Look

First Look: September 25

Publications Producing Prosperity: Why America Needs a Manufacturing Renaissance Author: Gary P. Pisano Publication: Harvard Business Review Press, in press. (due October 2012) Abstract For years-even decades-in response to intensifying global competition, American... View Details
Keywords: Sean Silverthorne
  • March 2002 (Revised October 2005)
  • Case

Apple Computer 2002

By: David B. Yoffie and Yusi Wang
In 1980, Apple was the leader of the personal computer industry, but by 2002 it had suffered heavy losses at the hands of the Wintel camp. This case examines Apple's strategic moves as the PC industry evolves in the 21st century and poses the question: Can Steve Jobs... View Details
Keywords: Growth and Development Strategy; Leadership Style; Information Technology; Supply and Industry; Competitive Advantage; Computer Industry; Retail Industry; California
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Yoffie, David B., and Yusi Wang. "Apple Computer 2002." Harvard Business School Case 702-469, March 2002. (Revised October 2005.)
  • 2023
  • Working Paper

Too Many Managers: The Strategic Use of Titles to Avoid Overtime Payments

By: Lauren Cohen, Umit Gurun and N. Bugra Ozel
We find widespread evidence of firms appearing to avoid paying overtime wages by exploiting a federal law that allows them to do so for employees termed as “managers” and paid a salary above a pre-defined dollar threshold. We show that listings for salaried positions... View Details
Keywords: Wages; Organizational Design; Job Design and Levels; Compensation and Benefits
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Cohen, Lauren, Umit Gurun, and N. Bugra Ozel. "Too Many Managers: The Strategic Use of Titles to Avoid Overtime Payments." NBER Working Paper Series, No. 30826, January 2023.
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