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Show Results For
- All HBS Web
(1,481)
- People (5)
- News (479)
- Research (737)
- Events (3)
- Multimedia (4)
- Faculty Publications (202)
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- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been critical during the pandemic, it... View Details
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
analog, but it can be effective in bringing up unpleasant memories. Pushing anxiety buttons is manipulative in the worse sense of the word. But it can be an effective tactic. Once aroused, anxieties do not necessarily disappear when a person is confronted with an... View Details
Keywords: by John Kotter & Lorne A. Whitehead
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
conditions and the paramount importance of doing the right thing—some leadership teams have committed themselves to two guiding principles: act now to protect and run the business today, and plan now to retool the business for the... View Details
- 09 Mar 2015
- Research & Ideas
Why Entrepreneurs Should Go Work for Government
"private-public entrepreneurs" who establish private businesses that sell to government agencies or sometimes to citizens directly. In Philadelphia, for example, Textizen enables citizens to communicate with city health and View Details
Keywords: by Michael Blanding
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
leadership theater is unplanned, but it requires the right reflex action on the part of the leader. For example, I once observed Bill Pollard, then CEO of ServiceMaster, spill a cup of coffee at a board meeting at the company, one... View Details
Keywords: by Jim Heskett
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
assigned his patents to La Cellophane Societe Anonyme, a French company formed for the sole purpose of marketing the invention. In 1923, the company licensed to DuPont the exclusive rights to make and sell cellophane in the United States.... View Details
- Research Summary
Overview
I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
with those five factors. Once you have those things, if they are all pointing in the right direction, it's a lot easier to market the product. Relative advantage is the starting point. It's a necessary but not sufficient condition. You... View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
put it succinctly in saying, “Free speech, free thought and the right to be heard. How far do we go to secure the block chain of information to ensure that content is free from hate?” Gene identified the misuse of technology as the... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
major changes. Instead, they wait until the climate is right to resume normal operations. Crises offer rare opportunities to make major changes in an organization because they lessen the resistance that exists in good times. Leaders... View Details
Keywords: by Martha Lagace
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
humans are often irrational—and the fact that the logic of real-world decisions therefore sometimes flies in the face of established economic theory. “Most of my research projects are motivated by puzzles or strange patterns of behavior I... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
bored," wrote Robert Sullivan (HBS MBA '61). "Levitt made me a convert. He taught that marketing is the guts of any business, that it's critical to understanding the connection between sales, manufacturing, finance, human... View Details
- 16 Jul 2013
- First Look
First Look: July 16
growth requires. This article explores six common mistakes that executives make in this arena: 1) Failing to provide the right kind of oversight. The CEO should spend meaningful time with the team and with potential customers; 2) Not... View Details
Keywords: Anna Secino
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
forever? Not necessarily. “What it really shows is that whatever firms are doing right now, they could do better by eliminating discretion,” she says. But that doesn’t mean there might not be superior ways companies could better utilize... View Details
- 12 Nov 2021
- Op-Ed
Can Our Parenting Struggles Make Us Better Leaders?
control. Permissive parents allow for too much autonomy on the part of children. Negligent parents don’t allow for either control or autonomy—they’re simply absent or uninvolved. A fourth option is better suited for human growth than... View Details
- January 1992 (Revised August 1992)
- Case
Lexon Corp. (B)
By: Lynn S. Paine
Lexon Corp. lawyers must decide how to respond to two lawsuits challenging the company's interception of electronic mail on privacy grounds. They must also formulate a company policy on e-mail. One suit was filed by an employee dismissed from her job after asking that... View Details
Keywords: Information; Rights; Managerial Roles; Interpersonal Communication; Employee Relationship Management; Ethics; Lawsuits and Litigation; Computer Industry; California
Paine, Lynn S. "Lexon Corp. (B)." Harvard Business School Case 392-072, January 1992. (Revised August 1992.)
- January 1992 (Revised August 1992)
- Case
Lexon Corp. (A)
By: Lynn S. Paine
A general manager at Lexon Computer Corp. must decide whether interception and surveillance of employees' e-mail is acceptable company practice, and whether to follow the advice of his computer operations manager who wants to fire the person who complained that the... View Details
Keywords: Information; Rights; Managerial Roles; Interpersonal Communication; Employee Relationship Management; Ethics; Computer Industry
Paine, Lynn S. "Lexon Corp. (A)." Harvard Business School Case 392-071, January 1992. (Revised August 1992.)
- 27 Feb 2006
- Research & Ideas
Take Responsibility for Rising Stars
bench strength. At Starbucks, for example, the board oversees a formalized succession-planning process for 2,500 positions. Its goal is to make sure the company always has the right people with the right... View Details
- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
style and personality; it could be language. Language is a barrier. I'm teaching in an executive program right now and the Koreans and the Japanese speak very rarely. It's not that they don't have a lot to contribute, it's that they can... View Details
Keywords: by Sean Silverthorne
- 22 Oct 2018
- Sharpening Your Skills
Motivate Me, Please
governments to get citizens to do the right thing. Hiding From Managers Can Increase Your Productivity Forget management by walking around. Decreasing workplace transparency can increase worker productivity. Money and Quotas Motivate the... View Details
Keywords: by Sean Silverthorne