by David A. Garvin - Publications - Faculty & Research

February 1982 (Revised April 1990)
Teaching Note

Steinway & Sons, Teaching Note

By: David A. Garvin

Teaching Note for (9-682-025). View Details

Keywords: Fine Arts Industry

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August 1981
Background Note

Types of Processes

By: David A. Garvin

Provides a general introduction to the major types of production processes, their differences, and the implications that those differences have for management. View Details

Keywords: Management; Production; Business Processes

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2004
Case

A Case Study Teacher in Action

By: David A. Garvin

Keywords: Learning

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November 1997
Teaching Note

Watermill Ventures TN

By: David A. Garvin

Teaching note for (9-397-010). View Details

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May 1996
Teaching Note

R.R. Donnelley & Sons: The Digital Division TN

By: David A. Garvin

Teaching Note for (9-396-154). View Details

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April 1996 (Revised October 2000)
Teaching Note

Harvey Golub: Recharging American Express TN

By: David A. Garvin

Teaching Note for (9-396-212). View Details

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January 1996 (Revised February 1996)
Case

Peterson Industries: Louis Friedman

By: David A. Garvin

Louis Friedman, the president and CEO of Peterson Industries, must make decisions about two engineering projects and the level at which they should be funded. In the process, he must manage the overall resource allocation process and the company. A rewritten version of... View Details

Keywords: Decision Choices and Conditions; Motivation and Incentives; Resource Allocation; Budgets and Budgeting; Projects; Engineering

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January 1996 (Revised October 1997)
Supplement

Americhem: The Gaylord Division (B)

By: David A. Garvin

Supplements the (A) case. A rewritten version of an earlier supplement. View Details

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June 1995
Supplement

Time Life, Inc.: An Interview with John Fahey, Videotape

By: David A. Garvin

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Article

Quality Problems, Policies, and Attitudes in the U.S. and Japan: An Exploratory Study

By: David A. Garvin

Keywords: Quality; Policy; Problems and Challenges; Information; Attitudes; United States; Japan

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20 Oct 2015
First Look

October 20, 2015

Collaborative Marketing by a Global Financial Institution and a Major Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—Purpose: This paper examines cultural sponsorship from a partnership and... View Details

Keywords: Sean Silverthorne

14 Feb 2012
First Look

First Look: February 14

today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams,... View Details

Keywords: Carmen Nobel

December 2010 (Revised March 2013)
Case

Growing Pains at Stroz Friedberg

By: David A. Garvin and Carin-Isabel Knoop

In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and Eric Friedberg had to set growth targets for 2010. The leading global consulting firm they had built specialized in managing digital risk and uncovering digital evidence and had grown very rapidly.... View Details

Keywords: Business Growth and Maturation; Change Management; Transition; Growth and Development Strategy; Growth Management; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Consulting Industry

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July 2010 (Revised November 2011)
Supplement

Zensar: The Future of Vision Communities (B)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Strategic Planning; Leadership Style; Employee Relationship Management; Decision Choices and Conditions; Information Technology; Collaborative Innovation and Invention; Business or Company Management; Expansion; Information Technology Industry; India

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August 2006 (Revised May 2007)
Supplement

Management Levels at Staples (D): Regional Vice President

By: David A. Garvin and Lynne Levesque

Keywords: Management; Jobs and Positions; Retail Industry

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August 2006 (Revised June 2007)
Supplement

Management Levels at Staples (C): District Manager

By: David A. Garvin and Lynne Levesque

Keywords: Management; Jobs and Positions; Retail Industry

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August 2006 (Revised May 2007)
Case

Management Levels at Staples (A): Company and Organization

By: David A. Garvin and Lynne Levesque

One of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a complete integrated... View Details

Keywords: Cost vs Benefits; Leadership; Management Practices and Processes; Managerial Roles; Operations; Performance Effectiveness; Strategic Planning; Perspective; Retail Industry

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