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  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

information—and it sat on managers' shelves. No follow-up ever took place. You're probably laughing—or wincing—in recognition of what has become a familiar tale of corporate View Details
Keywords: by Nick Morgan

    The Price Effects of Cross-Market Mergers: Theory and Evidence from the Hospital Industry

    We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or service but are bundled by a common intermediary. Focusing on hospital mergers across distinct geographic markets, we show that such... View Details
    • 2015
    • Discussion Paper

    The Roles of Import Competition and Export Opportunities for Technical Change

    By: Claudia Steinwender
    A variety of empirical and theoretical trade papers have suggested and documented a positive impact of trade on the productivity of firms. However, there is less consensus about the underlying mechanism at work. While trade papers focus on access to export markets,... View Details
    Keywords: Performance Productivity; Trade
    Citation
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    Steinwender, Claudia. "The Roles of Import Competition and Export Opportunities for Technical Change." CEP Discussion Paper, No. 1334, February 2015.
    • 1990
    • Book

    Service Breakthroughs: Changing the Rules of the Game

    By: J. Heskett, C. Hart and W. E. Sasser Jr.
    Keywords: Change; Service Industry
    Citation
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    Heskett, J., C. Hart, and W. E. Sasser Jr. Service Breakthroughs: Changing the Rules of the Game. NY: Free Press, 1990.
    • Portrait Project

    Clive Chang

    I will create. I will create art in its most visceral, intellectual, and emotionally charged sense. I will produce music and theater that challenges, excites, and provokes action for the casual Broadway spectator as much as it does for the seasoned, discerning patron... View Details
    • Career Coach

    Gail Chang

    Gail wants to help students who are interested in the following industries: investment banking, private equity, insurance, corporate finance, risk management and pricing. Prior to her MBA, Gail worked in the corporate finance division of... View Details
    • 1998
    • Chapter

    The Role of Judgment in Global Climate Change

    By: M. H. Bazerman, C. Buisseret and K. A. Wade-Benzoni
    Keywords: Climate Change; Globalization
    Citation
    Related
    Bazerman, M. H., C. Buisseret, and K. A. Wade-Benzoni. "The Role of Judgment in Global Climate Change." In Global Climate Change, edited by A. Hoffman. Jossey-Bass, 1998.
    • 06 Jan 2010
    • What Do You Think?

    Is a Stringent Climate Change Agreement a Pot of Gold?

    Summing Up Do we even need a stringent climate change agreement? Judging from this month's comments, a question can be raised about the necessity of a climate change agreement,... View Details
    Keywords: by Jim Heskett; Energy; Utilities
    • 2005
    • Working Paper

    The Curse of Innovation: A Theory of Why Innovative New Products Fail in the Marketplace

    By: John Gourville
    Citation
    Related
    Gourville, John. "The Curse of Innovation: A Theory of Why Innovative New Products Fail in the Marketplace." Harvard Business School Working Paper, No. 06-014, September 2005.
    • July 2019 (Revised May 2020)
    • Case

    AT&T, Retraining, and the Workforce of Tomorrow

    By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg
    By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... View Details
    Keywords: AT&T; Workforce; Skills; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Competency and Skills; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Telecommunications Industry; Communications Industry; United States
    Citation
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    Kerr, William R., Joseph B. Fuller, and Carl Kreitzberg. "AT&T, Retraining, and the Workforce of Tomorrow." Harvard Business School Case 820-017, July 2019. (Revised May 2020.)
    • 2011
    • Article

    Incentive Compensation and the Likelihood of Termination: Theory and Evidence from Real Estate Organizations

    By: Christopher Parsons, G. Hallman and J. Hartzell
    We analyze two managerial compensation incentive devices: the threat of termination and pay for performance. We first develop a simple model predicting that these devices are substitutes: when termination incentives are low, optimal contracts provide stronger... View Details
    Keywords: Motivation and Incentives; Resignation and Termination; Compensation and Benefits; Real Estate Industry
    Citation
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    Parsons, Christopher, G. Hallman, and J. Hartzell. "Incentive Compensation and the Likelihood of Termination: Theory and Evidence from Real Estate Organizations." Real Estate Economics 39, no. 3 (Fall 2011): 507–546.
    • October 2024
    • Course Overview Note

    Risks, Opportunities, and Investments in the Era of Climate Change (ROICC)

    By: George Serafeim
    This course overview note introduces the course Risks, Opportunities, and Investments in the Era of Climate Change to students. View Details
    Keywords: Environment; Innovation; Technology; General Management; Organizational Transformations; Investments; Entrepreneurship; Strategy; Finance; Accounting; Leadership; Climate Change; Environmental Sustainability; Management
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    Serafeim, George. "Risks, Opportunities, and Investments in the Era of Climate Change (ROICC)." Harvard Business School Course Overview Note 125-052, October 2024.
    • 01 Apr 1979
    • Conference Presentation

    Changing the Shape of Work: Reform in Academe

    By: R. M. Kanter
    Keywords: Change Management
    Citation
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    Kanter, R. M. "Changing the Shape of Work: Reform in Academe." In Current Issues in Higher Education: 1979 Conference Series. Paper presented at the American Association for Higher Education Annual Meeting, Washington, DC, April 01, 1979. (Keynote Address.)
    • December 1999
    • Case

    Sun Microsystems, Inc. (A): An Enterprise of Change

    By: Rosabeth M. Kanter and Jane Roessner
    In 1999, Sun Microsystems, Inc., was claiming a leadership position in the burgeoning world of e-commerce and networking computers. Its goal: "to dot-com the world." What was it about Sun's culture that made it so conducive to innovation and entrepreneurship? And how... View Details
    Keywords: Business Ventures; Leading Change; Innovation Leadership; Information Infrastructure; Corporate Entrepreneurship; Business Growth and Maturation; Growth and Development Strategy; Global Strategy; Experience and Expertise; Technology Industry; Computer Industry
    Citation
    Educators
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    Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A): An Enterprise of Change." Harvard Business School Case 300-074, December 1999.
    • December 2022
    • Article

    Divergence Between Employer and Employee Understandings of Passion: Theory and Implications for Future Research

    By: Jon M. Jachimowicz and Hannah Weisman
    There is an increasingly prevalent expectation in contemporary society that employees be passionate for their work. Here, we suggest that employers and employees can have different understandings of passion that potentially conflict. More specifically, we argue that... View Details
    Keywords: Employee Relationship Management; Human Capital; Performance Effectiveness; Management Style
    Citation
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    Jachimowicz, Jon M., and Hannah Weisman. "Divergence Between Employer and Employee Understandings of Passion: Theory and Implications for Future Research." Research in Organizational Behavior 42 (December 2022).
    • 2010
    • Simulation

    Change Management Simulation: Power and Influence

    By: Linda A. Hill and William Q. Judge
    In this single-player simulation, students play one of two roles at a sunglass manufacturing firm and face the challenges associated with implementing an organization-wide environmental sustainability initiative. The initiative seeks to change raw material inputs in... View Details
    Keywords: Change Management; Power and Influence; Problems and Challenges; Environmental Sustainability; Production; Wastes and Waste Processing; Adoption
    Citation
    Related
    Hill, Linda A., and William Q. Judge. "Change Management Simulation: Power and Influence." Simulation and Teaching Note. Boston, MA: Harvard Business Publishing, 2010. Electronic.
    • July 2019
    • Teaching Note

    AT&T, Retraining, and the Workforce of Tomorrow

    By: William R. Kerr and Carl Kreitzberg
    A Teaching Note for the "AT&T, Retraining, and the Workforce of Tomorrow" case study (HBS#820-017). The case describes how AT&T designed and implemented a program to retrain 100,000 of its workers. The case first reviews the technological forces that compelled AT&T to... View Details
    Keywords: AT&T; Workforce; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Transformation; Telecommunications Industry; Communications Industry; United States
    Citation
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    Kerr, William R., and Carl Kreitzberg. "AT&T, Retraining, and the Workforce of Tomorrow." Harvard Business School Teaching Note 820-018, July 2019.
    • 20 Dec 2021
    • News

    Psychological Safety in Theory and In Practice

    • Article

    On Derivatives Markets and Social Welfare: A Theory of Empty Voting and Hidden Ownership

    By: Jordan M. Barry, John William Hatfield and Scott Duke Kominers
    In the past twenty-five years, derivatives markets have grown exponentially. Large, modern derivatives markets increasingly enable investors to hold economic interests in corporations without owning voting rights, and vice versa. This leads to both empty... View Details
    Keywords: Voting; Corporate Disclosure; Financial Markets; Ownership
    Citation
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    Barry, Jordan M., John William Hatfield, and Scott Duke Kominers. "On Derivatives Markets and Social Welfare: A Theory of Empty Voting and Hidden Ownership." Virginia Law Review 99, no. 6 (October 2013): 1103–1168.
    • 13 Nov 2019
    • Working Paper Summaries

    Shareholder Activism and Firms’ Voluntary Disclosure of Climate Change Risks

    Keywords: by Caroline Flammer, Michael W. Toffel, and Kala Viswanathan
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