Offshoring And Outsourcing - Publications - Faculty & Research

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

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Winners & Runners-Up | New Venture Competition

Solara Solara provides an on-demand solar irrigation service to Indian farmers, increasing their access to affordable, reliable, and clean irrigation. Team: Rea Savla, MBA 2024; Vishesh Mehta Play Elisa: Grand Prize Winner 2024 New... View Details

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

of Hello Alfred innovated upon the TaskRabbit model by outsourcing the management of TaskRabbit workers to personally assigned butlers, or “Al- freds.” For users, the presence of a butler on the scene allowed for a more trustworthy View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

With global markets in turmoil over the last several weeks, leaders throughout the world are starting to think about how they should respond if confronted with an economic downturn. Yet what do we know about how leaders decide what to do when demand suddenly falls?... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

the U.S. medical profession are still large. In India, the same depth of pool of engineering and mathematical talent for software, offshoring, and outsourcing is there for... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

01 Jul 2015
Research & Ideas

A Bank That Takes Parmesan as Collateral: The Cheese Stands a Loan

fresh milk to single-product producers, most of which are limited liability cooperatives of farmers, and most of whom outsource the maturation process to warehouse operators. Before it hits store shelves,... View Details

Keywords: by Carmen Nobel; Banking; Food & Beverage

01 Sep 2003
News

Kumar Mahadeva

Cognizant provides application outsourcing services and 24/7 software project management for a small but intensely loyal client base of large U.S. and European companies.... View Details

Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

28 Mar 2011
Research & Ideas

Why Manufacturing Matters

United States is still an innovation powerhouse? Shih: I think so. But the problem comes about as more manufacturing moves offshore and commercialization capabilities diminish. Flat-panel displays are a good... View Details

Keywords: by Roger Thompson; Manufacturing

25 Mar 2015
HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

or sculpture from the Tate collection, chosen based on the location, weather, and ambient noise surrounding the shaker. “Often there isn't a lot of strategic thinking behind their decision to be in social media” The provocative app is... View Details

Keywords: by Michael Blanding; Education

01 Dec 2019
News

Bridging the Gap

Spend a day or two in Chattanooga, Tennessee, asking longtime residents about the city’s history, and it’s sure to come up: that less-than-wonderful moment in 1969 when America’s beloved news anchor, Walter Cronkite, proclaimed it to be... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

01 Oct 1997
News

L.E. Simmons

HBS, Simmons, who also attended the University of Utah and the London School of Economics, spent two years at First Chicago establishing a corporate finance department that focused on the offshore oil View Details

Keywords: Deborah E. Blagg

23 Mar 2023
Blog Post

Arla Foods: How Sustainable Can A Dairy Company Be?

relegated to a single person or department. It requires the entire organization understanding and getting behind the mission. ----- Read more posts in the IFC Series: Deconstructing LEGO’s Decarbonization Port Esbjerg: Deploying View Details

01 Jun 2024
News

Competing in the Age of AI

Above: Karim Lakhani discussed GenAI with alumni during his presentation at When Professor Karim Lakhani leads discussions about generative artificial intelligence (GenAI), he often begins by asking audience members to stand if they’ve used an AI tool like ChatGPT or... View Details

Keywords: April White

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

product, or service against the best-known similar activity, so that challenging but attainable goals can be set and a realistic course of action implemented to efficiently become and remain best of the... View Details

Keywords: by Robert S. Kaplan; Service

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

Thomas Friedman, author of "The World Is Flat: A Brief History of the Twenty-first Century", opines that a number of events ranging from the fall of the Berlin Wall to the rise of the Internet have flattened the competitive landscape worldwide by increasing... View Details

Keywords: by Martha Lagace

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

close contact with the employee throughout the hiring and onboarding process, as opposed to outsourcing most of these processes to HR. Once the staffer is hired, the hiring manager should communicate the... View Details

Keywords: by Boris Groysberg

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

manufacturing jobs in Schenectady, New York,[73] with a focus on union operators and aiming to “provide historically under-served communities exposure, education and training in the emerging View Details

23 Mar 2023
News

Winners Crowned in 2023 Alumni New Venture Competition

US to treat elective procedures and a patient-centric platform with end-to-end support to connect both sides. Aldo Farah Orozco, MBA 2019, Cofounder & Co-CEO Region: International Track The Endowment Project The Endowment Project is an... View Details

11 Apr 2023
Blog Post

BTG Bioliquids: Creating Fast Pyrolysis Bio-Oil from Biomass Residue Streams

Series: Deconstructing LEGO’s Decarbonization Port Esbjerg: Deploying Offshore Wind HySynergy and Crossbridge Energy Grundfos: Innovation & Inspiration for Sustainable Product Design Arla Foods: How... View Details

15 Dec 2003
Research & Ideas

The New Global Business Manager

outsourcing were symptoms of companies undergoing the biggest and most fundamental change in the corporate model, the organizational form, and the role of management in... View Details

Keywords: by Cynthia Churchwell

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