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Publications

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    • Faculty Publications  (418)

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    • All HBS Web  (2,673)
      • Faculty Publications  (418)

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      • May 1993
      • Teaching Note

      Guilford County Girl Scout Council TN

      By: Regina E. Herzlinger
      Keywords: Nonprofit Organizations
      Citation
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      Herzlinger, Regina E. "Guilford County Girl Scout Council TN." Harvard Business School Teaching Note 193-107, May 1993.
      • April 1990
      • Case

      Philip Morris Companies' ""Bill of Rights"" Sponsorship Program

      By: Stephen A. Greyser and Norman Klein
      Describes the new policy of the National Archives of inviting corporate cosponsorship of historic exhibits and commemorations. In November 1989, Philip Morris Companies (PM) became the first cosponsor of the bicentennial commemoration of the Bill of Rights, and used... View Details
      Keywords: Policy; Brands and Branding; Decisions; Advertising; Marketing Strategy; Risk and Uncertainty; Financing and Loans; Reputation; Nonprofit Organizations
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      Greyser, Stephen A., and Norman Klein. Philip Morris Companies' ""Bill of Rights"" Sponsorship Program. Harvard Business School Case 590-108, April 1990.
      • April 1990 (Revised November 1992)
      • Case

      Population Services International: The Social Marketing Project in Bangladesh (Abridged)

      By: James E. Austin
      Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details
      Keywords: Conferences; Developing Countries and Economies; Information Publishing; Growth and Development Strategy; Marketing Strategy; Social Marketing; Agreements and Arrangements; Product; Nonprofit Organizations; Pharmaceutical Industry; Bangladesh; Washington (state, US)
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      Austin, James E. "Population Services International: The Social Marketing Project in Bangladesh (Abridged)." Harvard Business School Case 590-061, April 1990. (Revised November 1992.)
      • November 1989
      • Case

      Girl Scouts of the U.S.A. (C)

      By: James L. Heskett
      Keywords: Nonprofit Organizations; United States
      Citation
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      Heskett, James L. "Girl Scouts of the U.S.A. (C)." Harvard Business School Case 690-047, November 1989.
      • November 1989
      • Case

      Girl Scouts of the U.S.A. (B)

      By: James L. Heskett
      Keywords: Nonprofit Organizations; United States
      Citation
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      Heskett, James L. "Girl Scouts of the U.S.A. (B)." Harvard Business School Case 690-046, November 1989.
      • November 1989 (Revised June 1993)
      • Case

      Girl Scouts of the U.S.A. (A)

      By: James L. Heskett
      Keywords: Nonprofit Organizations; United States
      Citation
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      Heskett, James L. "Girl Scouts of the U.S.A. (A)." Harvard Business School Case 690-044, November 1989. (Revised June 1993.)
      • 1986
      • Chapter

      Doing Well While Doing Good: Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple Constituency Approach

      By: R. M. Kanter
      Keywords: Nonprofit Organizations; Performance Evaluation; Performance Productivity
      Citation
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      Kanter, R. M. "Doing Well While Doing Good: Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple Constituency Approach." In Handbook of Nonprofit Organizations, edited by W. Powell and P. DiMaggio. New Haven: Yale University Press, 1986.
      • August 1986 (Revised February 1991)
      • Supplement

      Population Services International: The Social Marketing Project in Bangladesh, Video

      By: V. Kasturi Rangan
      Population Services International, a not-for-profit agency founded to promote family planning information and to market birth control products, had an agreement with the government of Bangladesh to conduct a social marketing program using modern marketing techniques to... View Details
      Keywords: Social Marketing; Health; Advertising; Marketing; Nonprofit Organizations; Government and Politics; Agreements and Arrangements; Health Industry; Bangladesh
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      Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh, Video." Harvard Business School Video Supplement 887-506, August 1986. (Revised February 1991.)
      • September 1985 (Revised July 2007)
      • Case

      Population Services International: The Social Marketing Project in Bangladesh

      By: V. Kasturi Rangan
      Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details
      Keywords: Developing Countries and Economies; Health; Marketing Strategy; Social Marketing; Business and Government Relations; Nonprofit Organizations; Bangladesh
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      Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh." Harvard Business School Case 586-013, September 1985. (Revised July 2007.)
      • June 1977 (Revised May 1997)
      • Case

      University of Trent

      By: Regina E. Herzlinger
      Focuses on two issues: 1) technical systems that can be employed in nonprofit organizations for control and motivational purposes. Systems discussed range from payroll monitoring systems to zero-base budgeting and 2) the managerial environment needed for serious... View Details
      Keywords: Information Technology; Motivation and Incentives; Business or Company Management; Nonprofit Organizations; Governance Controls; Education Industry
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      Herzlinger, Regina E. "University of Trent." Harvard Business School Case 177-245, June 1977. (Revised May 1997.)
      • July 1972 (Revised November 1980)
      • Case

      Richardson Center for the Blind

      By: Benson P. Shapiro
      Keywords: Nonprofit Organizations; Health Care and Treatment; Social Enterprise; Health Industry
      Citation
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      Shapiro, Benson P. "Richardson Center for the Blind." Harvard Business School Case 573-004, July 1972. (Revised November 1980.)
      • Research Summary

      Areas of Interest

      By: Michael A. Wheeler
      Primary Topics: complexity, dispute resolution, ethics, improvisation, moral leadership, negotiation, psychodynamics

      Additional Topics: alliances, cognition, conflict, creativity, crisis management, decision-making, electronic... View Details

      • Research Summary

      Business Leaders and the Social Sector

      By: James E. Austin
      This research involed a multifaceted, multi-year study of corporate and business leader involvement in the social sector. This examined: the extent and nature of, and motivation for, Harvard Business School graduates' involvement with nonprofit and social-sector ... View Details
      • Research Summary

      Cross-Sector Partnering

      By: James E. Austin
      This on-going research project is examining the motivations, dynamics, and effectiveness determinants of partnering between nonprofit organizations, businesses, and government entities. The first major output of the research focusing on nonprofits and businesses was... View Details
      • Teaching Interest

      Governing for Nonprofit Excellence

      By: John Jong-Hyun Kim
      Nonprofit organizations require strong, innovative leadership. In this unique HBS Social Enterprise Initiative program, participants gain an in-depth look at four core nonprofit governance competencies: board leadership, strategic stewardship, performance measurement,... View Details
      • Research Summary

      Nonprofits and the Net

      By: James E. Austin
      This research examined the strategic use of the internet by existing nonprofit organizations and the creation of new internet based organizations that are operating in the social sector, particularly in the philanthropic segment. Resulting publications: 'The... View Details
      • 2012
      • Case

      Robert Whelan and the Student Loan Crisis (A)

      By: Rosabeth M. Kanter and Olivia Leskinen
      Robert Whelan and the Student Loan Crisis (A) 2009 AL Fellow Bob Whelan developed an idea with partners that was a seed before his fellowship year and seemed to address a significant national challenge - college financing - with a creative concept and experience from... View Details
      Keywords: Innovation; Entrepreneurs; Leadership Skills; Student Loan Crisis; Student Loans; Students; Low-income; Postsecondary Education; Debt-free; Income-share Agreements; ISA; College; Master’s Degree; Google; Purdue Research Foundation; Kanter’s Law; Elida Gonzalez; 13th Avenue; Ed Lowry; Flexibility; National Student Debt Jubilee Project; Fundraising; Difficult Middles; Investing In Student Success Act Of 2014; State Engagement; State Level; Pay It Forward; Student Movement; Tuition; Financing College; Change Management; Entrepreneurship; Innovation and Invention; Leadership; Education; Higher Education; Financing and Loans; Social Enterprise
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      Kanter, Rosabeth M., and Olivia Leskinen. "Robert Whelan and the Student Loan Crisis (A)." Harvard Business School Case 313-009, 2012. (Advanced Leadership Initiative.)
      • Teaching Interest

      Social Innovation Field Projects

      By: John Jong-Hyun Kim
      The class will serve as the central clearing house for all independent projects relating to enterprises that are creating social value, with projects ranging from nonprofits to purpose driven for-profit businesses. This course provides students an opportunity to use... View Details
      Keywords: Social Entrepreneurship; Social Innovation; Social Enterprise
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