Monitoring - Publications - Faculty & Research

13 Oct 2006
Working Paper Summaries

Coerced Confessions: Self-Policing in the Shadow of the Regulator

Keywords: by Jodi L. Short & Michael W. Toffel

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Entrepreneurial Management - Faculty & Research

and norms. Pastoralism was characterized by heightened paternity uncertainty due to frequent and often extended periods of male absence from the settlement, implying difficulties in monitoring women's behavior and larger incentives to... View Details

12 May 2015
Working Paper Summaries

Financing Payouts

Keywords: by Joan Farre-Mensa, Roni Michaely & Martin C. Schmalz

19 Nov 2009
Working Paper Summaries

Management and the Financial Crisis (We Have Met the Enemy and He is Us …)

Keywords: by William A. Sahlman

29 Sep 2009
First Look

First Look: September 29

Working PapersLocal Dividend Clienteles Authors:Bo Becker, Zoran Ivkovich, and Scott WeisbennerNBER Working Paper Series, No. 15175, July 2009 Abstract We exploit demographic variation to identify the effect of dividend demand on firm payout policy. Retail investors... View Details

Keywords: Martha Lagace

01 Oct 2008
Working Paper Summaries

Responding to Public and Private Politics: Corporate Disclosure of Climate Change Strategies

Keywords: by Erin M. Reid & Michael W. Toffel

18 Jun 2008
Working Paper Summaries

Evaluating the Impact of SA 8000 Certification

Keywords: by Michael J. Hiscox, Claire Schwartz & Michael W. Toffel

March 2018
Article

In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions

By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost and Rom Schrift

In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have generated a large body of research that addresses part of that challenge—with a particular focus on predicting customer churn.... View Details

Keywords: Customer Retention; Churn; Customer Relationship Management; Measurement and Metrics

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Clusters - Institute For Strategy And Competitiveness

01 June 2006 HBS Case Collection MassMEDIC: The Massachusetts Medical Device Industry Council by Willis M. Emmons III, Michael E. Porter and Spencer Wallace 04 May 2012 HBS student project Tennessee Music Cluster by Megan Bernard, Ravi Shankar Chaturvedi, Andrea Hill,... View Details

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Program Requirements - Doctoral

new areas. Dissertation Health Policy Research Seminar: To monitor and encourage progress on dissertations, all candidates in their third- year or above are required to attend this weekly seminar. Dissertation Proposal Exam: Before June... View Details

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Video Clips - Creating Emerging Markets

monitor quality and educate customers. Duration: 00:58 Gabriela Cabrera Gabriela Cabrera Building Brands Gabriela Cabrera, President of Manos del Uruguay, explains how partnerships with internationally renowned brands such as Ralph Lauren... View Details

06 Jul 2016
Research & Ideas

The Truth About Authentic Leaders

recent salvo comes from Wharton’s Adam Grant, who wrote in the June 5 New York Times, “’Be yourself’ is actually terrible advice Nobody wants to see your true self.” "Authentic leaders monitor their words and behaviors carefully to... View Details

Keywords: by Bill George

July 2020
Supplement

Instabeat—Crossing the Finish Line

By: Shikhar Ghosh, Nicole Tempest Keller and Alpana Thapar

Lebanese entrepreneur Hind Hobeika was just 21 years old when she launched her startup, Instabeat, which had developed the first real-time bio-feedback device for swimmers to monitor and improve their performance. It had been an extremely testing 10-year journey to... View Details

Keywords: Start-up; Wearables; Entrepreneurship; Business Startups; Information Technology; Information Infrastructure; Strategy; Operations; Management; United States; Lebanon

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July 2019
Case

Instabeat—One More Lap?

By: Shikhar Ghosh, Nicole Tempest Keller and Alpana Thapar

This case follows Lebanese entrepreneur, Hind Hobeika, an engineer and competitive swimmer who spends seven years trying to launch a wearable heartrate monitor and motion sensor to help swimmers track their performance while swimming. While the Beirut-based... View Details

Keywords: Startup; Manufacturing; Prototyping; Female Protagonist; Business Startups; Decision Making; Entrepreneurship; Information Infrastructure; Information Technology; Design; Organizational Culture; United States; Lebanon

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Research Summary

Overview

Downstream businesses that utilize global suppliers frequently use auditing programs to monitor their suppliers’ working conditions and are often deployed to address reputational concerns associated with procuring from unregulated suppliers. Despite their widespread... View Details

Keywords: Audit Quality; Remote Work; Outsourcing; Econometric Analysis; Switching Costs; Service Operations; Performance Effectiveness; Retail Industry; Service Industry

02 May 2023
What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

development until somebody can determine whether limits should be placed on AI applications and their use. It’s unclear what is meant by a “pause.” Self-regulation? Monitored by who or what body? Leaders of the organizations competing... View Details

Keywords: by James Heskett; Information Technology; Technology

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

their strategy for where they are going and how they will get there, they need to surround themselves with people who have their fingers on the pulse of the organization. Their advisers must closely monitor shifts in the competitive... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

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The Women in the Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

16 and 17, 1929 The studies monitoring the output of relay assembly workers, which began in 1927, continued until 1932, becoming the longest running Hawthorne experiments. Homer Hibarger and later Donald Chipman, Western Electric... View Details

October 2018 (Revised August 2023)
Case

Safecast: Bootstrapping Human Capital to Big Data

By: Ethan Bernstein and Stephanie Marton

On March 11, 2011, at 2:46pm, a 9.1-on-the-Richter-scale, six-minute long earthquake unleashed a tsunami that ravaged the Tohoku region of Japan, damaging the Fukushima Daiichi Nuclear Power facility and releasing sufficient radioactive material into the air and ocean... View Details