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  • Web

Publications - Faculty & Research

Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence from Smallholder Farms in India By: Shawn Cole , Tomoko Harigaya, Grady Killeen and Aparna Krishna This paper evaluates a low-cost, customized soil... View Details
  • 01 Jul 2014
  • Working Paper Summaries

Creating Reciprocal Value Through Operational Transparency

Keywords: by Ryan W. Buell, Tami Kim & Chia-Jung Tsay
  • November–December 2024
  • Article

Scaling Up Transformational Innovations

By: Peter Koen, Ananya Sheth, Mike DiPaola and Linda A. Hill
For large companies operating in mature sectors—such as Procter & Gamble in consumer goods, Apple in consumer electronics, and Adobe in cloud software—driving growth is a perennial challenge. Growth through acquisition is always an option, but companies often quickly... View Details
Keywords: Growth and Development Strategy; Leadership; Innovation Strategy; Consumer Products Industry
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  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

back from a near death experience after what should be an initial fanfare around the return of Demoulas to the chief executive's office. But few organizations are structured to accommodate this practice. Perhaps most important, it assumes... View Details
Keywords: by James Heskett; Food & Beverage
  • March 2013
  • Article

Breaking Them in or Eliciting Their Best? Reframing Socialization around Newcomers' Authentic Self-expression

By: Daniel M. Cable, Francesca Gino and Brad Staats
Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment... View Details
Keywords: Socialization; Authenticity; Self-Expression; Best Self; Outsourcing; Employee Retention; Organizational Culture; Retention; Identity; Customer Satisfaction
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  • 13 Oct 2015
  • First Look

October 13, 2015

has been shown to improve consumer perceptions of service value, existing theory posits that increased contact between consumers and producers may diminish work performance. Two field and two laboratory experiments in food service... View Details
  • June 2020 (Revised August 2020)
  • Case

Majid Al Futtaim Retail Geographic Expansion: Brick or Click?

By: Juan Alcácer and Alpana Thapar
This case illustrates the challenges that retailers face when they aggressively pursue geographical growth by expanding both their physical store network and their online presence. It features Majid Al Futtaim (MAF) Retail, a franchisee of Carrefour hypermarkets in the... View Details
Keywords: Stores; Ecommerce; Strategy; Expansion; Geographic Location; Decision Making; Internet and the Web; Digital Transformation; E-commerce; Retail Industry; Middle East
Related
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

long-standing business leaders from emerging economies across the globe. They offer compelling insights into how entrepreneurs based in these countries survived turbulence and change, and the lessons that can be learned from their View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • Web

Faculty & Research

consumer prices using a unique integration of high-frequency retail pricing data, product-level country-of-origin information, and detailed tariff classifications. By linking daily prices from major U.S. retailers to Harmonized System (HS) codes and import origins, we... View Details
  • 13 Aug 2018
  • Blog Post

Following My Dream: Launching a Venture

This summer, while most of my classmates pursued internships, I decided to work full-time on my start-up ‘smoodi’, which I recently incorporated. It’s been an amazing experience and I’m grateful for the support I received as a Harvard... View Details
Keywords: Entrepreneurship
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

customers routinely selected cards that although profitable for the bank could be a poor fit for customers’ needs—leading to low satisfaction scores, cancellations, and occasionally, financial distress. To that end, the company’s... View Details
Keywords: Dina Gerdeman
  • 12 Feb 2007
  • Working Paper Summaries

Adding Bricks to Clicks: The Effects of Store Openings on Sales through Direct Channels

Keywords: by Jill Avery, Mary Caravella, John Deighton & Thomas Steenburgh; Retail
  • 10 Apr 2012
  • First Look

First Look: April 10

Drawing upon his business research, he offered a series of guidelines for finding meaning and happiness in life. He used examples from his own experiences to explain how high achievers can all too often fall into traps that lead to... View Details
Keywords: Carmen Nobel
  • Web

PhD Programs - Doctoral

PhD Programs The start of your PhD program launches your journey to a career in business academia. Students in our PhD programs are encouraged from day one to think of this experience as their first job in business academia—a training... View Details
  • 22 Jan 2018
  • Blog Post

"Luxury, Technology, Integration"

The above title was my answer when I was asked earlier this fall to sum up my experience in Milan in three words, working as an MBA intern within the office of the CEO of the YOOX Net-A-Porter (YNAP) Group. In a world where technology and... View Details
Keywords: Consumer Products / Retail
  • 11 Jan 2010
  • Research & Ideas

Mixing Open Source and Proprietary Software Strategies

something to lose by creating a direct OS competitor. So the firm opens the extensions, because it can benefit from user innovation, but customers can't use the OS software without purchasing the core product. It's a relatively... View Details
Keywords: by Julia Hanna; Web Services
  • September 2016 (Revised March 2020)
  • Teaching Note

Fasten: Challenging Uber and Lyft with a New Business Model

By: Feng Zhu
Fasten, a new ridesharing start-up in Boston, entered the scene in September 2015 hoping its unique vision of transparency for both driver and passenger and strategy to keep riders' fares low and charge drivers a flat $0.99 fee per ride, as opposed to the 20%–30%... View Details
Keywords: Information Technology; Transportation; Business Startups; Business Model; Transportation Industry; Boston
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  • Program

Leading in the Digital Era

technology has become critical to the success in keeping a company competitive and driving growth. How can you get your organization to embrace technologies and data that hold extraordinary potential for delivering a differentiated View Details

    Allison H. Mnookin

    Allison Mnookin is a Senior Lecturer of Business Administration in the Technology and Operations Management (TOM) Unit at the Harvard Business School.  She currently is the co-chair of the first-year MBA Technology and Operations Management course. In addition, she... View Details

    • 04 Feb 2025
    • Blog Post

    Leadership with Purpose: Redefining Success & Impact with Satpal Singh (SELP—India 4, 2019)

    Transformation at Legrand India and had spent years gaining diverse industry experience across the manufacturing, oil and gas, and energy sectors. My goal wasn’t just to refine my skills—I wanted to broaden my perspective on strategy,... View Details