Publications

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01 Aug 2022
What Do You Think?

Does Religious Belief Affect Organizational Performance?

the leader's role in his book, Win From Within: Build Organizational Culture for Competitive Advantage. References: John P. Kotter and James L. Heskett, Corporate Culture and Performance (The Free Press, 1992). Zhihui, Gu and Liang, Hao... View Details

Keywords: Re: James L. Heskett

March 2012
Article

The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras

By: Mary J. Benner and Mary Tripsas

New industries sparked by technological change are characterized by high technological, market, and competitive uncertainty. In this paper we explore how a firm's conceptualization of products in this context, reflected in its introduction of product features, is... View Details

Keywords: Technology; Transformation; Risk and Uncertainty; Competitive Strategy; Product; Values and Beliefs; Mathematical Methods; Power and Influence; Behavior; Experience and Expertise; Design; Market Entry and Exit; Employment Industry; Computer Industry

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January–February 2019
Article

Why Some Platforms Thrive and Others Don't

By: Feng Zhu and Marco Iansiti

In the digital economy, scale is no guarantee of continued success. After all, the same factors that help an online platform expand quickly—such as the low cost of adding new customers—work for challengers too. What, then, allows platforms to fight off rivals and grow... View Details

Keywords: Digital Platforms; Competition; Network Effects; Competitive Strategy

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Founder - Entrepreneurship

trends in entrepreneurship (AI, Web 3, VC, etc.) Learn about HBS resources to support your journey: Entrepreneurship Day Rock and i-lab Newsletters Startup Bootcamp info session New Venture Competition Kickoff Rock Summer Fellows program... View Details

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Global Opportunity Fellowship GO: AFRICA - Alumni

and its core value proposition. Describe your business model. Describe its stage of development (concept, prototype, beta, growth, etc.). Describe your primary source of competitive advantage. Summarize plans include developing [x, y, and... View Details

14 Jun 2011
First Look

First Look: June 14

Diversion, Rent Extraction and Competition Authors:Andrei Hagiu and Bruno Jullien Abstract This paper studies search diversion by competing intermediaries connecting consumers with third-party stores. First, we show that endogenizing... View Details

Keywords: Sean Silverthorne

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

for Competitive Advantage. Your feedback to last month’s column Is Stakeholder Management Facing New Headwinds? Thoughtful comments raise added questions. That was the case in the several responses to last month’s column. The general... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

March 2015 (Revised September 2016)
Technical Note

Baidu, Alibaba, and Tencent: The Three Kingdoms of the Chinese Internet

By: Feng Zhu and Aaron Smith

This note provides an overview of the Chinese Internet by describing its leading three companies: Baidu, Alibaba, and Tencent (BAT). While BAT had previously focused their respective businesses on distinct sectors of the online economy—Baidu for search, Alibaba for... View Details

Keywords: Competition; Internet; Information Technology Industry; China

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

make competitive bids as necessary to protect his company's strategic position. Without a doubt, this announcement is a veiled threat directed squarely at you. Unfortunately, the CEO's announcement has changed the game. While it still may... View Details

Keywords: by Deepak Malhotra

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Regional Winners - Alumni

New Venture Competition Regional Winners 71ms 2025 Alumni Regional Winners Noolie - Global Winner Noolie creates first-of-its-kind supplements for children in the form of a snack. We are revolutionizing how nutrition is given to kids... View Details

February 2001 (Revised September 2005)
Case

Howard Schultz and Starbucks Coffee Company

By: Nancy F. Koehn

Investigates the entrepreneur's strategic initiatives to develop a mass market for specialty coffee in the 1980s and 1990s. These initiatives included the development of premium products, rapid expansion of company-owned stores--each with attractive retail environments... View Details

Keywords: Entrepreneurship; Groups and Teams; Brands and Branding; Growth Management; Employee Relationship Management; Consumer Behavior; Organizational Design; Leadership Style; Customer Relationship Management; Competitive Advantage; Vertical Integration; Food and Beverage Industry

April 2021
Case

Transforming BlackBerry: From Smartphones to Software

By: Ranjay Gulati and Nicole Tempest Keller

On the verge of failure, BlackBerry brought in John Chen as CEO in 2013 to orchestrate a bold turnaround of the company. Once an iconic leader in the smartphone market, BlackBerry was best known for its tactile QWERTY keyboard, strong security, and a focus on business... View Details

Keywords: Pivot; Managing Change; Turnaround; Smartphone; Change Management; Leading Change; Transformation; Organizational Change and Adaptation; Digital Platforms; Change; Information Infrastructure; Applications and Software; Competitive Strategy; Cybersecurity; Technology Industry; Transportation Industry; Canada

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HBS Alumni Conference: Accelerating Climate Solutions - Alumni

accountability and governance. 3:50 p.m. Competition or Collaboration? Navigating a Path for Successful Climate Alliances Faculty Moderator: Peter Tufano (MBA 1984, PHDBE 1989) , Baker Foundation Professor Speakers: Angela Barranco ,... View Details

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

Office of Senator Wendy Davis, U.S. Department of Veterans Affairs HBS ACTIVITIES Black New Venture Competition Co-Director, Women in Investing Club Board Member, African-American Student Union Maren Quezada “I came from a background... View Details

March 2022 (Revised July 2022)
Case

Nexleaf Analytics: Saving the World Using the Internet of Things

By: Frank Nagle

In 2019, a decade after co-founding Nexleaf Analytics, CEO Nithya Ramanathan faced an important decision that would impact the ability of the small, but growing, not-for-profit organization to thrive for another decade. Their sensor technologies and big data analytics... View Details

Keywords: Corporate Strategy; Collaborative Innovation and Invention; Technological Innovation; Nonprofit Organizations; Competitive Strategy; Patents; Expansion; Information Technology; Health Industry; Information Industry; Medical Devices and Supplies Industry; Technology Industry