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Show Results For
- All HBS Web
(9,636)
- People (41)
- News (3,266)
- Research (4,118)
- Events (42)
- Multimedia (163)
- Faculty Publications (2,883)
- 27 Apr 2022
- News
Following the Flow of Aid
support being rushed to some and others being ignored,” McKenna says. Indeed there have been reports of Africans and other minorities like Ukrainian Romani communities being turned away at the border. To address that, Mercy Corps has set... View Details
- 01 Sep 2003
- News
Class Day & Commencement
terrorist attacks of 9/11 took place just days after classes began in 2001,” noted Dean Clark. “The weeks and months that followed were a time of heroism and courage, compassion and inspiration. Everyone in the community — students,... View Details
- July, 2022
- Article
Telehealth Visits After Shoulder Surgery: Higher Patient Satisfaction and Lower Costs
By: Evan A. O'Donnell, Jillian E. Haberli, Andres Muniz Martinez, Daniel Yagoda, Robert S. Kaplan and Jon J.P. Warner
Purpose and Methods: The study compared the cost of telemedicine visits with in-person clinic visits for routine follow-up after common shoulder surgeries. It also evaluated the safety and patient experience with telemedicine visits. Time-driven activity-based costing... View Details
Keywords: Telehealth; Patient Satisfaction; Health Care and Treatment; Communication Technology; Health Industry
O'Donnell, Evan A., Jillian E. Haberli, Andres Muniz Martinez, Daniel Yagoda, Robert S. Kaplan, and Jon J.P. Warner. "Telehealth Visits After Shoulder Surgery: Higher Patient Satisfaction and Lower Costs." Journal of the American Academy of Orthopedic Surgeons Global Research and Reviews 6, no. 7 (July, 2022).
- 1 Apr 1984
- Conference Presentation
The Effect of Reward and Task Label on Children's Verbal Creativity
By: Beth A. Hennessey and Teresa M. Amabile
- 18 Mar 2018
- Working Paper Summaries
Thanks for Nothing: Expressing Gratitude Invites Exploitation by Competitors
- 16 Mar 2018
- Working Paper Summaries
Amount and Diversity of Digital Emotional Expression Predicts Happiness
- 20 Jan 2016
- News
Water for the World
gave over $1 million worth of water to them at the time. I think we were the biggest donator of water at the time. “At Harvard, it was probably the best time of my life. I learned a lot and I realized how important the work we do is, not only to ourselves but also to... View Details
- November 2011 (Revised June 2016)
- Teaching Note
Language and Globalization: 'Englishnization' at Rakuten (A) & (B)
By: Tsedal Neeley
- January 2008 (Revised April 2008)
- Teaching Note
AT&T v. Microsoft: IP Litigation (TN) (A) and (B)
By: Willy Shih
Teaching Note for [608080], and [608081]. View Details
- April 2005 (Revised June 2006)
- Case
NTT DoCoMo, Inc.: Mobile FeliCa
By: Stephen P. Bradley, Thomas R. Eisenmann, Masako Egawa and Akiko Kanno
Managers of DoCoMo, Japan's largest mobile phone company, are formulating a strategy for mobile FeliCa: contactless integrated circuits that will be built into DoCoMo phones, allowing them to be used for quick and convenient retail or commuter fare payments, building... View Details
Keywords: Cost vs Benefits; Expansion; Alliances; Wireless Technology; Communications Industry; Communications Industry; Japan
Bradley, Stephen P., Thomas R. Eisenmann, Masako Egawa, and Akiko Kanno. "NTT DoCoMo, Inc.: Mobile FeliCa." Harvard Business School Case 805-124, April 2005. (Revised June 2006.)
- 01 Jun 2009
- News
The Power of Prayer
a reversal from twenty years ago,” Weaver noted. “Collectively, churches have shown the banking community just how much economic power they wield” (Miami Herald.com, March 20, 2009). View Details
Keywords: Real Estate
- 22 Sep 2015
- News
On a Mission to Have an Impact
After founding the online cosmetics service Eve.com, Varsha Rao (MBA 1995) is now heading global operations for Airbnb, helping customers of this mission-driven company gain richer travel experiences by connecting them more closely to the people and View Details
- May 2018
- Teaching Note
AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
Teaching Note for HBS No. 718-486. View Details
Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Communications Industry; United States
- 02 Jan 2019
- News
Not Waiting for Progress
understand the power and viability of the stories this community has to tell.” Secret or not, the formula is working. Since 2007, the number of black films showcased at Sundance has increased from 7 to 39, and Blackhouse has added... View Details
Keywords: Deborah Blagg
- 01 Sep 2008
- News
Kenny Appointed Chief Marketing Officer
Brian Kenny, who has nearly twenty years of experience in marketing and communications at universities and firms such as Monitor, Genuity, and Arthur D. Little, has been named chief marketing and View Details
- Article
The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback
By: Ting Zhang, Kelly Harrington and Elad Sherf
To be effective, experts need to simultaneously develop others (i.e. provide advice and feedback to novices) and advance their own learning (i.e. seek and incorporate advice and feedback from others). However, expertise, and the state of efficacy associated with it,... View Details
Keywords: Expertise; Self-efficacy; Feedback; Perspective Taking; Cognitive Entrenchment; Interpersonal Communication
Zhang, Ting, Kelly Harrington, and Elad Sherf. "The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback." Current Opinion in Psychology 43 (February 2022): 91–95.
- February 1997
- Background Note
Principles of Effective Persuasion
Summarizes six principles of effective persuasion. A rewritten version of an earlier note. View Details
Keywords: Interpersonal Communication
Ibarra, Herminia M. "Principles of Effective Persuasion." Harvard Business School Background Note 497-059, February 1997.
- October 1974 (Revised November 1975)
- Background Note
Understanding and Helping Another Person
By: John J. Gabarro
Keywords: Interpersonal Communication
Gabarro, John J. "Understanding and Helping Another Person." Harvard Business School Background Note 475-039, October 1974. (Revised November 1975.)
- July 1981
- Background Note
Data Channels, Technical Note
Keywords: Communication Technology
Cash, James I., Jr. "Data Channels, Technical Note." Harvard Business School Background Note 182-021, July 1981.
- Research Summary
Overview
I am a doctoral candidate in the strategy unit at Harvard Business School. My main areas of interest are organizational economics, public policy, and technology. My research is published at PNAS and forthcoming at the Journal of Financial Economics. My work has been... View Details