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  • All HBS Web  (9,651)
    • People  (41)
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  • 11 Feb 2015
  • News

Dedicated to a public service mission

details about the projects in which he is involved. The goal is “job growth and to ensure we can have a more viable middle class.” “We’re dedicated to improving people’s lives,” he says. Hunt’s commitment to community began while serving... View Details
  • Profile

Kwame Owusu-Kesse

balance of hard and soft skills-analytical frameworks, evidence based reasoning, communication and listening skills-provided great preparation for both internship summers, and will serve as important tools moving forward as I try to... View Details
Keywords: Other Financial Services; Nonprofit / Government
  • May 2018
  • Teaching Note

AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr
Teaching Note for HBS No. 718-486. View Details
Keywords: AT&T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Communications Industry; United States
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Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Teaching Note 718-518, May 2018.
  • December 2022
  • Article

Kindness in Short Supply: Evidence for Inadequate Prosocial Input

By: Jennifer E. Abel, Preeti Vani, Nicole Abi-Esber, Hayley Blunden and Juliana Schroeder
In everyday life, people often have opportunities to improve others’ lives, whether offering well-intentioned advice or complimenting someone on a job well done. These are opportunities to provide “prosocial input” (information intended to benefit others), including... View Details
Keywords: Prosocial Input; Gratitude; Feedback; Advice; Behavior; Interpersonal Communication
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Abel, Jennifer E., Preeti Vani, Nicole Abi-Esber, Hayley Blunden, and Juliana Schroeder. "Kindness in Short Supply: Evidence for Inadequate Prosocial Input." Art. 101458. Current Opinion in Psychology 48 (December 2022).
  • 2000
  • Case

David Ellwood's First Senior Staff Meeting

By: Dutch Leonard
Keywords: Conferences; Strategy
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Leonard, Dutch. "David Ellwood's First Senior Staff Meeting." 2000. (strategy, analysis and advocacy.)
  • September 1982 (Revised March 1989)
  • Background Note

Managing Interpersonal Feedback

Provides a discussion of both the importance and some possible pitfalls that may be encountered when one tries to talk candidly with others about their behavior on the job. View Details
Keywords: Interpersonal Communication; Performance Evaluation
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Barnes, Louis B. "Managing Interpersonal Feedback." Harvard Business School Background Note 483-027, September 1982. (Revised March 1989.)
  • 17 Jan 2008
  • Working Paper Summaries

Competition in Modular Clusters

Keywords: by Carliss Y. Baldwin & C. Jason Woodard; Communications; Communications; Communications; Communications
  • June 2023 (Revised November 2024)
  • Case

Collaboration Wars: Slack vs. Microsoft Teams 2023

By: David B. Yoffie, Kriti Gupta, Mehek Punatar, Poonam Sacheti and Poorvi Vijay
What's the future of corporate communications? Email? Corporate messaging? The battle for corporate messaging in 2023 was stacking up as a fight between Slack, which had been recently acquired by Salesforce, and Microsoft Teams. This case explores a classic judo... View Details
Keywords: Competition; Product Positioning; Marketing Strategy; Acquisition; Communications Industry; Communications Industry
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Yoffie, David B., Kriti Gupta, Mehek Punatar, Poonam Sacheti, and Poorvi Vijay. "Collaboration Wars: Slack vs. Microsoft Teams 2023." Harvard Business School Case 723-457, June 2023. (Revised November 2024.)
  • 14 Nov 2015
  • News

A Message to HBS Alumni in France

find alumni who live or work in the region. (Login required.) During tragic times, we hope that the HBS community can be one of comfort, connection, and assistance. Our thoughts and best wishes are with you all. Sincerely, William A.... View Details
  • October 1977 (Revised May 1993)
  • Teaching Note

Harriman Center for Communications, Teaching Note

By: Regina E. Herzlinger
Keywords: Communication
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Herzlinger, Regina E. "Harriman Center for Communications, Teaching Note." Harvard Business School Teaching Note 177-255, October 1977. (Revised May 1993.)
  • 01 Jun 2013
  • News

Lesson Plans

one that will depend on investments by the business community to accelerate innovation and the capacity of technology to support great teaching. It can't happen quickly enough." "Education is our generation's civil rights cause. It is the... View Details
Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services
  • 27 May 2021
  • News

History’s Future

oil, a plant extract used in cosmetics. “Our community agenda is starting to show some promise,” AlMadani says. “But there’s a long journey [ahead] for us to do what we should do for the community.” Building a tourism sector from scratch... View Details
Keywords: Museums, Historical Sites, and Similar Institutions; Arts, Entertainment
  • 14 Dec 1999
  • Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

healthy communities. Traditionally, businesses have supported the social sector in two different ways: they contribute their employees' time for volunteer activities, and they support community initiatives with money and gifts in kind.... View Details
Keywords: by Rosabeth Moss Kanter
  • April 1986 (Revised December 1988)
  • Case

Massimo Menichetti

Examines different alternatives for the introduction of telemation and computer aided design in a small firm. The issues involve what extent of cooperation is required by different firms so that a telecommunicative interchange between them becomes effective. View Details
Keywords: Communication Technology; Cooperation
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Jaikumar, Ramchandran. "Massimo Menichetti." Harvard Business School Case 686-135, April 1986. (Revised December 1988.)
  • 11 Feb 2016
  • Working Paper Summaries

Do Interactions with Candidates Increase Voter Support and Participation? Experimental Evidence from Italy

Keywords: by Vincent Pons; Public Administration; Public Relations
  • 03 Aug 2016
  • Research & Ideas

Ominous Background Music Is Bad for Sharks

Sharks have been stigmatized on screen for decades, from the 1975 movie Jaws, in which a gigantic great white shark terrorizes a resort island off the coast of Massachusetts, to the 2013 movie Sharknado, in which the eponymous spout of shark-infested seawater... View Details
Keywords: by Carmen Nobel; Media & Broadcasting
  • 19 Aug 2021
  • News

A Letter to My White Friends and Colleagues

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Courtesy Steven Rogers Courtesy Steven Rogers On May 31st, 2020, six days after the murder of George Floyd, Steven Roger's daughter Ariel sent him a text. In it, she told her dad that the Black View Details
  • February 2011
  • Teaching Note

Google and Earnings Guidance (TN)

By: Francois Brochet
Teaching Note for 111026. View Details
Keywords: Communication Strategy; Policy; Web Services Industry; Information Technology Industry; United States
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Brochet, Francois. "Google and Earnings Guidance (TN)." Harvard Business School Teaching Note 111-093, February 2011.
  • Profile

Tiffany Pham

one-stop destination for women worldwide. To get there, we are focused on scaling user growth by bolstering our technological tools and community engagement. Ultimately, by having users submit, interact with, and voice their opinion on... View Details
Keywords: Entrepreneurship; Entertainment / Media; Technology
  • 19 Jan 2021
  • News

The Fire This Time: What's Happening in the World of Distress

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