Publications

Article

Repairing the Damage: The Effect of Price Knowledge and Gender on Auto-Repair Price Quotes

By: Meghan Busse, Ayelet Israeli and Florian Zettelmeyer

In this paper we investigate whether sellers treat consumers differently on the basis of how well informed consumers appear to be. We implement a large-scale field experiment in which callers request price quotes from automotive repair shops. We show that sellers alter... View Details

Keywords: Pricing; Price Discrimination; Automobiles; Field Experiment; Information; Fairness; Price; Knowledge Use and Leverage; Internet and the Web; Gender; Service Industry; Auto Industry

November 2001 (Revised March 2002)
Case

Digital Angel

By: Youngme E. Moon and Kerry Herman

Digital Angel is considering the appropriate marketing plan for the launch of its new locator device. The device, a watch and pager worn in combination, provides GPS location information and monitors heart rate and body temperature via body sensors. Parents of young... View Details

Keywords: Information; Safety; Rights; Market Entry and Exit; Ethics; Product Launch; Brands and Branding; Product Development

Educators

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

"While the energy industry has been in the forefront of a demand for more information from a broad group of stakeholders, this demand is becoming more and more common across almost all firms. Thus, the oil companies are likely... View Details

Keywords: by Martha Lagace; Energy; Utilities

April 9, 2021
Article

How Blockchain Can Simplify Partnerships

By: Fabrice Lumineau, Wenqian Wang, Oliver Schilke and Laura Huang

Collaborations that require information sharing and mutual trust between companies, suppliers, and clients can be tough, particularly in the remote era. But blockchain’s distributed ledger—and its use of smart contracts—can simplify the process, creating a common,... View Details

Keywords: Blockchain; Collaboration; Partners and Partnerships; Performance Effectiveness

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Article

Pre-colonial Ethnic Institutions and Contemporary African Development

By: Stelios Michalopoulos and Elias Papaioannou

We investigate the role of deeply rooted pre-colonial ethnic institutions in shaping comparative regional development within African countries. We combine information on the spatial distribution of ethnicities before colonization with regional variation in contemporary... View Details

Keywords: Ethnicity; Development Economics; Local Range; Government and Politics; Africa

February 2011
Article

Bounded Ethicality in Negotiations

By: Max Bazerman

Routine and persistent acts of dishonesty prevail in everyday life, yet most people resist shining a critical moral light on their own behavior, thereby maintaining and oftentimes inflating images of themselves as moral individuals. We overview the psychology that... View Details

Keywords: Behavior; Values and Beliefs; Strategy; Goals and Objectives; Reputation; Negotiation; Moral Sensibility

November 2002 (Revised August 2004)
Case

Globalization of HBS, The

By: Tarun Khanna, Rakesh Khurana and David Lane

Sets the stage for a discussion on the globalization of the MBA degree and variations on the idea that Harvard Business School (HBS) can play a role in shaping business education around the world. Describes the forces leading to greater convergence around the MBA... View Details

Keywords: Business Education; Globalization; Education Industry; Boston

26 May 2019
News

Finding your next job: Out with CVs, in with memes

27 Aug 2018
News

Trump and Warren offer the wrong diagnosis of short-termism

How Do Fairness Definitions Fare? Examining Public Attitudes Towards Algorithmic Definitions of Fairness

What is the best way to define algorithmic fairness? While many definitions of fairness have been proposed in the computer science literature, there is no clear agreement over a particular definition. In this work, we investigate ordinary people’s perceptions of three... View Details

Program

Ascending the Peak: Finding the Leader Within—Virtual

+1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict... View Details

09 Dec 2002
Research & Ideas

Unilever—A Case Study

like knowledge and information can often be transferred more efficiently and effectively within a firm than between independent firms. There are several reasons for this, including the fact that much knowledge is tacit. Indeed, it is well... View Details

Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail

August 2018 (Revised April 2019)
Case

Chateau Winery (A): Unsupervised Learning

By: Srikant M. Datar and Caitlin N. Bowler

This case follows Bill Booth, marketing manager of a regional wine distributor, as he applies unsupervised learning on data about his customers’ purchases to better understand their preferences. Specifically, he uses the K-means clustering technique to identify groups... View Details

Keywords: Clustering; Data Science; Analytics and Data Science; Customers; Marketing; Analysis

Educators

10 Oct 2023
Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

states (the data excludes Texas) for 1956 through 1980. They use the information to create a database—the first time that such records have been systemically collected for this part US for the years covered by the study, they note. “One... View Details

Keywords: by Rachel Layne

23 Apr 2013
First Look

First Look: April 23

and informally ensure its members embrace proper business standards? Relying on his faculty experience, Michel Anteby takes readers inside the School to draw vivid parallels between the socialization of faculty and of students. In an era... View Details

Keywords: Sean Silverthorne

Web

Asia Pacific - Global

Canada and an M.A. in English Language & Literature from Shanghai International Studies University. Contact Information ndai@hbs.edu Brian Fu Researcher Crystal Gu Program Coordinator Shu Lin Senior Researcher Cindy Liu Senior Program... View Details

February 2020 (Revised June 2020)
Background Note

China Commerce 2020

By: William R. Kerr, Daniel O'Connor and Nathaniel Schwalb

China's digital commerce platforms engage billions of consumers daily across a number of routine tasks from banking, retail purchases, travel, gaming, payments, and more. These platforms are the most sophisticated/informed and highest performing/capable in the world.... View Details

Keywords: Platforms; Strategy; Leadership; E-commerce; Digital Platforms; Retail Industry; Technology Industry; Consumer Products Industry; China

Educators