Publications

March 1996
Case

Intuit: The TurboTax/MacInTax Crisis (B)

By: James L. Heskett

Keywords: Crisis Management; Information Technology Industry

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April 2011 (Revised April 2014)
Case

ASAHI Net: Bringing Innovation to Education

By: Hirotaka Takeuchi

ASAHI Net developed a cloud-based platform for higher education institutions to use in Japan and was wondering if that platform could be accepted in the U.S. as well. View Details

Keywords: Higher Education; Information Management; Innovation and Invention; Knowledge Sharing; Knowledge Use and Leverage; Technology Platform; Information Technology Industry; Information Technology Industry; Japan; United States

01 Oct 2000
News

After the Revolution: Putting the Internet in Perspective

paramount. "When you went to Harvard Business School, we really knew what we were talking about," he told alumni. "But in the new economy, just about everything we accepted about business is being questioned." Nolan, an expert on general View Details

Keywords: Margie Kelley

01 Sep 2011
News

Charged Up

And can it execute either in a timely enough fashion to begin breaking even? “It’s a familiar issue,” Vietor says. “How does a new venture company manage its cash as it is developing its technology over... View Details

Keywords: Julia Hanna; batteries; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing

01 Sep 2003
News

Patrick Moreton

discrimination and product bundling. After graduating from HBS as a Baker Scholar, he worked as a Charles M. Williams Research Fellow at the School from 1991 to 1993, writing more than a dozen cases on finance, business ethics, and business-government regulation. He... View Details

Keywords: Garry Emmons; Telecommunications; Information

January 2007 (Revised April 2007)
Case

The Tale of the Lynx (A and B)

By: Noam T. Wasserman

The founders of Lynx Solutions have survived major challenges within their board of directors, the firing of Lynx's founder-CEO and departure of its successor CEO, and a crisis sparked by media allegations that it had been spying on its users. Now that the company is... View Details

Keywords: Governing and Advisory Boards; Business Growth and Maturation; Ethics; Decision Choices and Conditions; Management Succession; Conflict and Resolution; Management Teams; Information Technology Industry

October 2012 (Revised August 2013)
Case

Global Unichip Corporation (A)

By: Willy Shih and Chen-Fu Chien

Global Unichip Corporation (GUC) is a design services company that acts as a front-end to TSMC, the world's largest semiconductor foundry. In so doing, it masked the complexity of the latest process technologies, and reduced the entry barriers for small firms to... View Details

Profile

Jonathan Evans

career? HBS has prepared me for my career by cultivating a general management perspective. I have always admired leaders who appreciated the big picture and intuitively understood the interdependencies across decisions, priorities, and... View Details

Keywords: Technology; Technology

14 Feb 2005
Research & Ideas

Desktop Search and Revenue Streams

efforts to refine search capabilities. With that in mind, panel moderator Thomas R. Eisenmann, associate professor of Entrepreneurial Management at HBS, noted that the next wave in search tools is going beyond material on the World Wide... View Details

Keywords: by Julie Jette

01 Mar 2024
News

The Exchange: Takeaways from the Takedown

Professors Eugene Soltes and Aiyesha Dey; image by John Ritter When Sam Bankman-Fried was convicted in 2023 of all seven charges against him related to the cryptocurrency exchange FTX, the jury needed less than five hours to deliberate after a months-long trial. The... View Details

Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance

October 2017
Supplement

Snap Inc. Goes Public (B)

By: Lynn Sharp Paine and Will Hurwitz

Supplements the (A) case.

Snap Inc.’s chairman must decide how to address investor concerns about the company’s unprecedented plans to issue only non-voting shares in its upcoming IPO. View Details

Keywords: Ethics; Capital Structure; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Going Public; Business and Shareholder Relations; Leadership; Management; Mobile and Wireless Technology; Venture Capital; Technology Industry; Technology Industry; Technology Industry; United States; California

1969
Book

Introduction to Computing through the BASIC Language

By: R. L. Nolan

Keywords: Information Management; Information Technology; Computer Industry

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September 2003 (Revised March 2004)
Compilation

Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)

By: Leslie A. Perlow

Provides data to enable students to analyze how software engineers spend their time. A rewritten version of an earlier case. View Details

Keywords: Product Development; Time Management; Work-Life Balance; Information Technology Industry

February 2017
Case

GE Digital

By: Rajiv Lal and Scott Johnson

Known for manufacturing industrial equipment, GE has decided to invest in software and analytics capabilities to become a digital industrial company. They have also created a software platform that they hope will power the Industrial Internet. GE executives forecasted... View Details

Keywords: GE; General Electric; Manufacturing; Industrial Internet; Wind Power; Digital Manufacturing; Renewable Energy; Energy; Innovation and Management; Innovation Strategy; Organizational Change and Adaptation; Organizational Culture; Applications and Software; Growth and Development Strategy; Transformation; Green Technology Industry; Green Technology Industry; Green Technology Industry; North America

27 Sep 2019
Blog Post

Learning the Language of Product at Duolingo

her back in Germany. My efforts paid off - she and I were married this past June in the Bavarian alps. When Duolingo visited campus last October, I figured this could be a good opportunity to get Product Manager (PM) experience (which I... View Details

Keywords: Technology

01 Mar 2013
News

Opening the Door

technologies on the health-care industry. A highly rated teacher, she is also an acclaimed public speaker, board member, and policy adviser whose expertise on health-care management has influenced private-... View Details

Keywords: Deborah Blagg; Management; Management; Management; Management; Management

October 2005 (Revised February 2006)
Case

Reactivity: A Case of Re-Invention

By: Myra M. Hart and Sylvia Sensiper

By the time Glenn Osaka joined Reactivity as its new CEO in January 2001, the Internet bubble had burst, the financial markets had turned, and the company's core businesses were drying up. He was not hired to lead a turnaround, but Osaka found that the firm's future... View Details

Keywords: Management Style; Venture Capital; Organizational Culture; Applications and Software; Leadership Style; Product; Transformation; Organizational Change and Adaptation; Entrepreneurship; Growth and Development Strategy; Information Technology Industry; Information Technology Industry