Publications

April 2008
Supplement

Chunghwa Telecom Co., Ltd. (B)

By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong

In late November 2000, Chung Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, was headed the job only three months earlier, after its prior chairman... View Details

Keywords: State Ownership; Jobs and Positions; Monopoly; Privatization; Competition; Decisions; Motivation and Incentives; Labor and Management Relations; Resignation and Termination; Compensation and Benefits; Price; Status and Position; Telecommunications Industry; Public Administration Industry; Taiwan

22 Nov 2021
Blog Post

Class of 2021 Career Choices

to secure fabulous opportunities at 335 organizations all over the world. Our overall median base salary increased only slightly to $150,500 from $150,000 last year, and we didn’t see tremendous shifts in our industry percentages. We did see a strong group of students... View Details

Keywords: All Industries

05 Aug 2015
News

Nourishing the Next Generation

When Lesley Kohn (MBA 1992) left her position as a management consultant in the tech sector in 2005 to launch Chefables, there weren’t a lot of people talking about improving school food, especially at the preschool level. “In the... View Details

Article

Social Dimension of Consumer Distinctiveness: The Influence of Social Status on Group Identity and Advertising Persuasion

By: Sonya Grier and Rohit Deshpandé

Keywords: Society; Customers; Groups and Teams; Identity; Advertising; Status and Position

April 2005 (Revised February 2007)
Case

American Outsourcing

By: Richard H.K. Vietor and Alexander Veytsman

Covers the phenomenon of outsourcing jobs from the United States. Reviews the evolution of Mexico's Maquiladoras, manufacturing special economic areas in China, and information technology and service-sourcing in India. Also reviews exports/imports, exchange rates,... View Details

Keywords: Job Cuts and Outsourcing; Employment; Emerging Markets; Wages; Trade; United States; Mexico; China; India

01 Sep 2006
News

Does My Résumé Work?

event. Is my résumé effective? “A résumé should convey the basics,” noted Radtke. “What is your goal? What have you done that shows you are qualified for the position you are seeking?” Too often, he said, graduates simply revise the... View Details

Keywords: Deborah Blagg; jobs; interviews; Business Schools & Computer & Management Training; Educational Services

March 2001
Article

Preferences over Inflation and Unemployment: Evidence from Surveys of Happiness

By: Rafael Di Tella, Robert MacCulloch and Andrew Oswald

Keywords: Inflation and Deflation; Job Cuts and Outsourcing; Happiness

Read Now

2015
Working Paper

Client Service, Compensation, and the Sell-Side Analyst Objective Function: An Empirical Analysis of Relational Incentives in the Investment-Research Industry

By: David A. Maber, Boris Groysberg and Paul M. Healy

This paper investigates how sell-side analysts build and sustain their client networks; the economic gains to successfully managing this challenge; and the metrics through which these incentives are delivered. In a typical semiannual period, the average analyst... View Details

Keywords: Networks; Measurement and Metrics; Operations; Customer Focus and Relationships; Jobs and Positions

Read Now

December 2014 (Revised April 2016)
Module Note

Responsibilities to Employees

By: Nien-he Hsieh

The note provides a framework to conceptualize managers' responsibilities to employees in relation to economic, legal and ethical considerations. The note frames the central ethical challenge for managers as exercising power in a fair manner. The fair exercise of power... View Details

Keywords: Leadership & Corporate Accountability; Legal Aspects Of Business; Responsibility; Ethics; Fairness; Employees; Decision Making; Leadership; Jobs and Positions; Labor; Law

April 1995 (Revised June 2002)
Case

Xerox: Outsourcing Global Information Technology Resources

By: Lynda M. Applegate and Kevin Davis

In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to... View Details

Keywords: Information Technology; Organizational Change and Adaptation; Job Cuts and Outsourcing; Information Technology Industry

January 2000 (Revised January 2006)
Teaching Note

Husky Injection Molding Systems (TN)

By: Jan W. Rivkin

Teaching Note for (9-799-157). View Details

Keywords: Product Positioning; Competitive Strategy; Leadership Style; Expansion; Manufacturing Industry; Canada

13 Dec 2004
Research & Ideas

How Leaders Create Winning Streaks

Overview Confidence in an organization is more than just a spirit of "We can do it." It is the foundation, systems, and culture involving positive behaviors such as open communication, self-scrutiny, respect, teamwork,... View Details

Keywords: by Rosabeth Moss Kanter & Walter Kiechel

12 Feb 2018
Working Paper Summaries

Private Equity, Jobs, and Productivity: Reply to Ayash and Rastad

Keywords: by Steven J. Davis, John Haltiwanger, Kyle Handley, Ron S. Jarmin, Josh Lerner, and Javier Miranda

30 Apr 2008
Sharpening Your Skills

Sharpening Your Skills: Brand Management

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered Does branding work for business-to-business marketing? Can individuals create their own brand? Should I... View Details

Keywords: by Staff; Sports; Publishing; Auto

December 2014
Article

Private Equity, Jobs, and Productivity

By: Steven J. Davis, John Haltiwanger, Kyle Handley, Ron Jarmin, Josh Lerner and Javier Miranda

Private equity critics claim that leveraged buyouts bring huge job losses. To investigate this claim, we construct and analyze a new dataset that covers U.S. private equity transactions from 1980 to 2005. We track 3,200 target firms and their 150,000 establishments... View Details

Keywords: Private Equity; Leveraged Buyouts; Performance Productivity; Jobs and Positions; United States

August 2010 (Revised November 2020)
Module Note

Integrating Around the Job to Be Done

By: Clayton Christensen, Rory McDonald, Laura E Day and Shaye Roseman

Unlike traditional market segmentations that are based on a correlation of product sales or service with the attributes of the purchaser (such as age, gender, income level, and education level), jobs-based segmentation seeks to understand the causal roots of... View Details

Keywords: Integration Planning; Jobs; Market Segmentation; Customer Satisfaction; Marketing; Jobs and Positions; Marketing Strategy; Segmentation; Integration; Planning

April 2005 (Revised May 2005)
Case

Exel PLC--Supply Chain Management at Haus Mart

By: Zeynep Ton and Steven C. Wheelwright

Exel plc is a global third-party logistics provider, serving clients such as Home Depot, Dell, Unilever, and Marks & Spencer. Describes the range of activities Exel performs for its clients and the capabilities the company has developed. Exel traditionally focused on... View Details

Keywords: Job Cuts and Outsourcing; Supply Chain Management; Logistics