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Show Results For
- All HBS Web
(17,247)
- People (16)
- News (4,411)
- Research (8,787)
- Events (83)
- Multimedia (81)
- Faculty Publications (7,208)
- Web
Latin America - Global
confronted critical decisions about user acquisition strategies, leadership restructuring, and talent scaling to secure its position in the competitive fintech landscape. 2025 Working Paper Turning Away from the State: Trade Shocks and View Details
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
products. “At the moment, many companies aren’t disclosing data on their workforce diversity,” Nam explains. “Simply disclosing this information is enough to improve customer attitudes.” The research comes amid mounting concern that DEI... View Details
Keywords: by Shalene Gupta
- 01 Dec 2023
- News
The Imposter Among Us
Drill In 1981, I was promoted to CIO of a Fortune 500 chemical company, with responsibility for both information systems and the nationwide telecommunications network. My background didn’t include any strength with telecommunications; in... View Details
- Research Summary
Current Research
Ian studies extrinsic rewards -- monetary incentives from formal compensation systems, as well as other formal and informal external rewards-- in order to help businesses understand the tensions and tradeoffs inherent in motivating employees. His research takes a... View Details
- Web
MBA Experience - Global
corporate relationship building. Contact HBS Career and Professional Development for more information. Prospective international students can find admissions information on the MBA site . How to Apply Student Clubs Africa Business Club... View Details
- 14 Mar 2013
- Working Paper Summaries
No Taxation without Information: Deterrence and Self-Enforcement in the Value Added Tax
Keywords: by Dina Pomeranz
- 2024
- Working Paper
Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services
By: Natalie Epstein, Santiago Gallino and Antonio Moreno
Communication channels are often used to improve customer satisfaction and behavior. This paper studies
how they can be used to enhance operational performance.
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
Epstein, Natalie, Santiago Gallino, and Antonio Moreno. "Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services." Working Paper, August 2024.
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
drivers, Uber today is arguably as well informed about low-wage workers as the US Department of Labor.) By gathering this information, Uber was able to use the online ads to identify the right drivers. Etsy followed a different track.... View Details
- Web
Ways to Give Today - Alumni
and Discover. Online Give Online Give online via Harvard's secure donation form Online LOG IN TO GIVE Recommended for all alumni and required for international credit card gifts Give Without Login For US-based donors only—no personal View Details
- 01 Dec 2023
- News
Turning Point: Where Credit Is Due
Nagi Otgonshar (MBA 2015) (Illustration by Gisela Goppel) Nagi Otgonshar (MBA 2015) (Illustration by Gisela Goppel) Earning a full scholarship has always been the only realistic ticket to a superior education for me. It was this golden opportunity that allowed me to... View Details
- August 2023
- Case
Floward
By: Krishna Palepu and Namrata Arora
In 2022, Abdulaziz B. Al Loughani, CEO and co-founder of Floward, an online flower and gifting company established in Kuwait in 2017, contemplated the firm's growth trajectory. Floward, an e-commerce enterprise that offered fresh-cut flowers sourced directly from... View Details
Keywords: Initial Public Offering; Expansion; Growth and Development Strategy; E-commerce; Information Technology Industry; Middle East; North Africa; Saudi Arabia; Kuwait; United Arab Emirates; Jordan
Palepu, Krishna, and Namrata Arora. "Floward." Harvard Business School Case 124-010, August 2023.
- 12 Apr 2022
- Book
Racism, Colonialism, and Britain's Legacy of Violence
Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details
Keywords: by Avery Forman
- August 2015 (Revised June 2021)
- Case
Amazon.com, 2021
By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin
In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details
Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Internet; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Digital Platforms; Competition; Internet and the Web; Corporate Strategy; Digital Marketing; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Information Infrastructure; Information Technology; Mobile and Wireless Technology; Price; Applications and Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; United States; Washington (state, US); Seattle
Wells, John R., Benjamin Weinstock, Gabriel Ellsworth, and Galen Danskin. "Amazon.com, 2021." Harvard Business School Case 716-402, August 2015. (Revised June 2021.)
- 15 Oct 2020
- Research & Ideas
IT Job Wages Are No Longer 'Exceptional'
Over the past few decades, information technology jobs worked their way into the popular imagination as among the most stable, fast-rising, and lucrative ways to make a living, bolstered in the 1990s by the dot-com boom. What astronauts... View Details
- Web
Entrepreneurship - Faculty & Research
what we have learned so far about the potential and limits of microfinance and how insights from research and practice can help inform the industry's current products, policies and future developments. Initiatives & Projects The Arthur... View Details
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
delegate would have been better positioned to see the big picture. Friction was high in each of those domains. Confidential information about contract talks was sometimes leaked to the press. Key players who seemed ready to sign with one... View Details
- 29 Jul 2019
- Research & Ideas
How Companies Benefit When Employees Work Remotely
of clarity from the academic research as well,” Choudhury says. The potential for this new research to help inform discussions about remote work policies excites Choudhury. Giving knowledge workers, particularly those who work solitarily,... View Details
Keywords: by Kristen Senz
- Web
History of Excellence - Doctoral
supplier of renowned researchers and educators for business schools and universities across the country and around the globe. 100 % Placement upon graduation, 2022 INTRODUCE YOURSELF So we can provide you with event, application, and other View Details
- Web
Publications - Institute For Strategy And Competitiveness
Article The Agenda for the Next Generation of Health Care Information Technology The Agenda for the Next Generation of Health Care Information Technology by Thomas W. Feeley, Zachary Landman and Michael E.... View Details
Robert Simons
Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a... View Details