Communications - Publications - Faculty & Research

October 3, 2012
Blog Post

Tonight's Presidential Debate Will Be Decided by Body Language

By: Amy Cuddy

Keywords: Nonverbal Behavior; Persuasion; Influence; Public Speaking; Nonverbal Communication; Behavior; Debates; Power and Influence

Citation

Read Now

17 Nov 2008
Research & Ideas

Decoding the Artful Sidestep

We heard question-dodging in the U.S. presidential debates not long ago. And everyone hears it in normal political discourse, in business meetings, and in typical daily life—but are people really listening? Sometimes, it seems, individuals who are asked a difficult... View Details

Keywords: by Martha Lagace

September 2014 (Revised January 2015)
Module Note

Building Effective Working Relationships

By: Lakshmi Ramarajan

This note introduces a framework for deliberately building effective interpersonal relationships. First, we will define the necessary attributes of these relationships. Next, we will discuss common barriers to effectiveness. Lastly, we will provide tools to build and... View Details

Keywords: Interpersonal Relations; Power And Influence; Networks; Interpersonal Communication; Performance Effectiveness

Citation

Purchase

August 1977 (Revised July 1986)
Background Note

How to Run a Meeting

Describes a number of simple techniques for planning and conducting management meetings. View Details

Keywords: Conferences; Management Skills

Citation

Educators

Purchase

26 Sep 2013
News

Panera CEO Takes the Food Stamps Challenge

Ron Shaich, the CEO and founder of Panera Bread lived on a food and beverage budget of $4.50 per day for a week. That figure is about the same amount someone receiving food assistance would get per day. He joins Here & Now to share what he’s learned from the... View Details

Keywords: food insecurity; poverty; food stamps; Administration of Economic Programs; Government

William G. McGowan

McGowan built a $4 billion telecommunication business that defeated the AT&T monopoly. Acting as a self-employed consultant, McGowan rescued MCI by paying off its debts and created a lean competitor to AT&T by under-pricing the monopolist. By the end of his... View Details

Keywords: Communications

John C. Malone

Known for his financial wizardry, Malone acquired a barrage of cable systems throughout the United States, allowing TCI to own one in four cable systems in American households. TCI’s exposure to other parts of the media industry also broadened, as Malone acquired... View Details

Keywords: Communications

Stephen M. Case

Case, the founder, has built America Online into the world’s largest online service provider with over 20 million members, and services which include commerce, e-mail, chat, and Internet access. In 1998, America Online’s revenues were $3.3 billion and total annualized... View Details

Keywords: Communications

April 2023
Case

Twitter: The Freedom to Speak Freely and Be Heard

By: Randolph B. Cohen, Carin-Isabel Knoop and Mel Martin

In April 2022, serial entrepreneur Elon Musk announced that he would be interested in purchasing the social media site Twitter for $44 billion. With more than 100 million twitter followers, Musk had historically leveraged the site to engage with the customers of his... View Details

Keywords: Values and Beliefs; Acquisition; Social Media; Power and Influence; Communications Industry; Communications Industry; Communications Industry; United States

Citation

Educators

29 Mar 2023
News

Robert Kraft Launches Campaign to Combat Antisemitism

Photo courtesy New England Patriots Photo courtesy New England Patriots New England Patriots owner Robert Kraft (MBA 1965) launched a $25 million "Stand Up to Jewish Hate" campaign last week, which is "aiming to raise awareness nationwide about soaring incidents of... View Details

10 Feb 2020
Working Paper Summaries

Fostering Perceptions of Authenticity via Sensitive Self-Disclosure

Keywords: by Li Jiang, Maryam Kouchaki, Francesca Gino, Reihane Boghrati, and Leslie John

1979
Book

Teaching Interpersonal Behavior

By: Michael B. McCaskey, John J. Gabarro and Louise Cahill-Dettrich

Keywords: Interpersonal Communication; Behavior

Citation

Find at Harvard

01 Dec 2020
News

In the Zone

11,000 community members. Owusu-Kesse had already spent a year at Canada’s side, thanks to an externship sponsored by his employer, Morgan Stanley. Now Canada wanted him back. “I had no idea how much money I would make. I had no idea what... View Details

Keywords: Julia Hanna; nonprofit management; urban development; leadership; public education; Educational Services

01 Sep 2009
News

Home Sweet Home

TERWILLIGER: Workforce-housing shortages can hurt urban economies. Photo Courtesy Habitat for Humanity In June, Ron Terwilliger (MBA ’70) was named Housing Person of the Year by the nonpartisan National Housing Conference. With almost forty years in the housing... View Details

Keywords: Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development

01 Jun 2025
News

Venture: A Welcome Assist

Illustration: Chris Gash Illustration: Chris Gash The internet grew up inordinately fast. It all happened so quickly, in fact, that it blew right by the accessibility guidelines that would’ve made digital tools available to everyone, regardless of their age or ability,... View Details

Keywords: Jen Mcfarland Flint; photo courtesy Michael Bervell; News, Library, Internet, and Other Services; Information

01 Dec 2010
News

You Are What You Eat

destructive, and unsustainable,” he said. “Our treatment of livestock reflects the public worldview of self-interest and greed.” Until the modern era, Hodges asserted, farmers and keepers of livestock understood “the importance of sustainable husbandry and of human... View Details

Keywords: agricultural intensification; Animal Production and Aquaculture; Agriculture

01 Mar 2016
News

Delivering Trust

and Jake are well aware of the stigma surrounding fertility issues in an era of “picture-perfect” social media identities. Creating a community where people can share their experiences while improving the outcome for themselves and others... View Details

Keywords: Julia Hanna

October 1982
Supplement

Fiber-Optics Industry (F)

By: Michael E. Porter and John R. Wells

Keywords: Communications Industry; Communications Industry

Citation

Find at Harvard

January 2018 (Revised May 2018)
Case

AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr

By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details

Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States

Citation

Educators

Purchase

January 2004
Article

Cross-country Technological Adoption: Making the Theories Face the Facts

By: Diego Comin and Bart Hobijn

We examine the diffusion of more than twenty technologies across twenty-three of the world's leading industrial economies. Our evidence covers major technology classes such as textile production, steel manufacture, communications, information technology,... View Details