Publications

January 2021
Supplement

What Went Wrong with Boeing’s 737 Max? (B)

By: William W. George and Amram Migdal

Following the March 10, 2019, crash of Ethiopian Airlines flight 302, en route to Nairobi, Kenya and the October 29, 2018, downing of Lion Air flight 610 as it took off from Jakarta, Indonesia, Boeing’s 737 Max jet, the model flown in both instances, was grounded by... View Details

21 Feb 2023
Research & Ideas

What's Missing from the Racial Equity Dialogue?

pools. At one point, America was the world’s capital when it came to beautiful, free-to-the-public pools. But during the civil rights era, local governments decided to fill the pools in with concrete instead of sharing them with their... View Details

Keywords: by Danielle Kost

January 2004 (Revised May 2008)
Case

Johnson & Johnson's Corporate Credo

By: Thomas R. Piper

No corporate credo is better known than that of Johnson & Johnson. Describes the history of the credo, including the credo challenge initiated by the CEO, James Burke, in 1975 and the role the credo played during the Tylenol poisoning crisis. View Details

Keywords: History; Mission and Purpose; Goals and Objectives; Corporate Accountability; Reputation; Crisis Management; Corporate Governance; Management Teams

February 2017 (Revised January 2018)
Case

Womenomics in Japan

By: Boris Groysberg, Mayuka Yamazaki, Nobuo Sato and David Lane

This case profiles Prime Minister Shinzo Abe's vigorous attempts to revive Japan's economy, specifically by advocating for a larger role for women in the economy—not as a matter of social policy or gender equity per se, but as an essential element of any solution to... View Details

Keywords: Gender Equality; Japan; Leadership; Government-business Relations; Shinzo Abe; Economic Growth; Aging Society; Womenomics; Abenomics; Labor Market Discrimination; Workplace Culture; Women And Leadership; Change Management; Leading Change; Gender; Business and Government Relations; Growth and Development; Employment; Working Conditions

January 2005 (Revised July 2010)
Case

Anne Mulcahy: Leading Xerox through the Perfect Storm (A)

By: William W. George and Andrew N. McLean

In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details

Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance

07 Jun 2021
Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

His 2011 book Joining a Nonprofit Board explored high-level governance strategy issues. His new book offers pragmatic advice about the critical endeavor of fundraising. This book “is devoted to helping improve raising of financial... View Details

Keywords: by Danielle Kost

Profile

Molly Welch

tremendous impact on human problems -- but that its impact would depend on how systems are developed and the problems to which they are applied. I came to the joint MBA/MPP program interested in more directly shaping the governance and... View Details

February 2013
Case

Diamond Foods, Inc.

By: Suraj Srinivasan and Tim Gray

The Diamonds Foods, Inc. case describes the major accounting blow up at the company in late 2011 that was triggered by a report by Off Wall Street, a prominent short selling research firm. Diamond Foods, a high flying growth company in 2011, grew from a walnut farmers'... View Details

Jan 29 2024
Testimonial

Driving Positive Change on Corporate Boards

January 2008 (Revised January 2009)
Case

The Armstrong Investigation

By: David Moss and Eugene Kintgen

In the early 20th century, public outrage at certain life insurance practices led to an investigation in New York State that threatened to curtail growth in the industry. Charles Evans Hughes guided the four-month-long Armstrong Investigation, which made startling... View Details

Keywords: Crime and Corruption; Annuities; Insurance; Governing Rules, Regulations, and Reforms; Insurance Industry; New York (state, US)

January 2010 (Revised December 2011)
Background Note

A Framework for Ethical Reasoning

By: Sandra J. Sucher and Nien-he Hsieh

A practical framework for evaluating the ethical dimensions of a proposed course of action for managers and executives. View Details

Keywords: Decision Making; Ethics; Values and Beliefs; Framework; Corporate Accountability; Leadership

Mar 26 2023
Testimonial

Leveraging Your Point of View in the Boardroom

Web

Research - Race, Gender & Equity

Schulman General Management Lumumba B. Seegars Organizational Behavior 1 result Debora L. Spar General Management 2 results Sandra J. Sucher General Management 5 results Matthew C. Weinzierl Business, Government and the International... View Details

29 Apr 2010
Working Paper Summaries

The Great Leap Forward: The Political Economy of Education in Brazil, 1889-1930

Keywords: by André Martínez-Fritscher, Aldo Musacchio & Martina Viarengo; Education

18 Dec 2012
First Look

First Look: December 18

the late nineteenth century, and its evolving forms as governments intervened in markets after 1945. Rich joined Philipp Brothers, then the largest commodity trader, in 1954. He formed his own firm two decades later. He was instrumental... View Details

Keywords: Carmen Nobel

06 Jun 2005
What Do You Think?

Is a “Level Playing Field” a Good Thing?

governments should stop the natural market dynamics, but . . . countries should (not) use the term 'level playing field' as an excuse for exploitation." Paul Jackson points out that "In this country [the United States], let... View Details

Keywords: by James Heskett

December 2023
Article

Advances in Power-to-Gas Technologies: Cost and Conversion Efficiency

By: Gunther Glenk, Philip Holler and Stefan Reichelstein

Widespread adoption of hydrogen as an energy carrier is widely believed to require continued advances in Power-to-Gas (PtG) technologies. Here we provide a comprehensive assessment of the dynamics of system prices and conversion efficiency for three currently prevalent... View Details