Publications

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Portrait Project

Rohit Pursram

security. Unconditionally love my friends and family, learn forgiveness, fight negativity, and value the softer side of humanity. And as I pursue these grand dreams, make sure I am true to myself and fundamental human virtues like... View Details

Portrait Project

Charles Duhigg

eyes. I'm initially untrusting. I probe the corners to test if it's true. And then, as relief finally settles in, I greedily peer around a world in perfect focus. For a few minutes, before minutiae renders me sightless again, I see everything. View Details

Portrait Project

Anmol Gupta

later, only the classrooms have changed. The learning never stops. The operating room is my favorite playground, the human body my most challenging puzzle, and my patients a humbling reminder: people won’t ever care how much you know,... View Details

24 Apr 2014
News

Inspiring conversations around the world

need for us to reach out to one another as nations, as humans,” says Bussel, an Israeli-born artist who divides her time between Los Angeles and Tel Aviv. “One cannot separate art from the human experience, from the world we live in, the... View Details

January 2017 (Revised September 2017)
Case

Sales Razor Technologies

By: Paul Gompers and Noam Wasserman

Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work. View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry

March 2013 (Revised July 2014)
Case

Bay Partners (A)

By: Josh Lerner and Lauren Barley

In April 2010, Salil Deshpande has recently resigned from Palo Alto, California-based Bay Partners (Bay) where he had been a general partner. Although Deshpande had built a successful track record at the venture firm, he resigned with two other Bay general partners as... View Details

Keywords: Risk and Uncertainty; Risk Management; Venture Capital; Conflict Management; Partners and Partnerships; Resignation and Termination; Policy; Management Teams; Financial Services Industry; California

September 2011 (Revised September 2011)
Case

Perella Weinberg Partners: New Firm, Old Values

By: Clayton S. Rose and Aman Malik

In the five years since it opened its doors, the investment banking boutique Perella Weinberg Partners had grown into a firm that advised a roster of blue-chip clients on critical transactions and had over $8 billion of client assets under management. The three... View Details

Keywords: Cost; Investment Banking; Growth and Development; Compensation and Benefits; Growth and Development Strategy; Market Entry and Exit; Going Public; Banking Industry

December 2010
Article

Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations

By: Julie Battilana and Silvia Dorado

We explore how new types of hybrid organizations (organizations that combine institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine.... View Details

Keywords: Organizational Structure; Microfinance; Growth and Development Strategy; Identity; Commercialization; Balance and Stability; Policy; Recruitment; Business Model

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February 2003 (Revised October 2003)
Case

Cable Data Systems

By: Paul W. Marshall and Todd H Thedinga

Describes the operating challenges of Cable Data Systems (CDS), a minority-owned cable installation company with a dual mission of maximizing profits and providing employment opportunities to minorities in urban markets. Following the merger of two cable installation... View Details

Keywords: Selection and Staffing; Employment; Forecasting and Prediction; Urban Scope; Cost Management; Infrastructure; Labor Unions; Demand and Consumers; Demographics; Media and Broadcasting Industry; Telecommunications Industry; Boston

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November 2000
Background Note

Note on Employee Stock Ownership Plans (ESOPs) and Phantom Stock Plans

By: Dwight B. Crane and Indra Reinbergs

Provides a brief overview of employee stock ownership plans (ESOPs) and phantom stock plans for owners of closely held companies. ESOPs can be used as a tool of corporate financing, and can provide employees with ownership interests. Phantom stock plans can reward... View Details

Keywords: Financing and Loans; Employee Stock Ownership Plan; Motivation and Incentives; Management Teams; Corporate Governance; Ownership Stake; Taxation

22 Feb 2000
Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

And, it might seem appropriate to ask, how do such philosophical questions relate to marketing? Zaltman's eponymous research tool, the Zaltman Metaphor Elicitation Technique, called ZMET for short, was designed to illuminate exactly these kinds of View Details

Keywords: by Martha Lagace

14 Jul 2023
Blog Post

What You Can Do to Create an Anti-Racist Organization

For Danika Manso-Brown (HGSE ’18), the life of an activist was one she was born into and one she has made her own. “My parents met organizing a labor union, so the work of creating justice and thinking about humanity was a central part of... View Details

Keywords: All Industries

01 Sep 2020
News

Turning Point: Change, Stat

Omar Maniya (MBA 2016) Illustration by Gisela Goppel Omar Maniya (MBA 2016) Illustration by Gisela Goppel I was primed to become a doctor from an early age. Both of my parents are physicians who talked shop at the dinner table, so I grew up with an appreciation for the... View Details

Keywords: COVID-19; healthcare; medicine; innovation; interpersonal communication; Ambulatory Health Care Services; Health, Social Assistance

18 Jun 2001
Lessons from the Classroom

Why Leaders Need Great Books

thinking about character, or accountability, or—if you're a practical person rather than a theoretician—about getting things done; about pragmatism." 'A Struggle' Leadership is, in part, a struggle of flawed human beings, said... View Details

Keywords: by Martha Lagace

January 2018
Supplement

Scaling Swagbucks (B)

By: Jeffrey F. Rayport and Matthew G. Preble

“Swagbucks (B),” HBS No. 817123, picks up in mid-2014 following the events described in “Swagbucks (A),” HBS No 817122. Davis and Gorowitz were successful in their efforts to position the company for scale without negatively affecting the company’s foundational... View Details

Keywords: Loyalty Management; Scaling; Scale; Entrepreneurship; Human Resources; Employees; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Leading Change; Growth Management; Religion; Information Technology; Internet and the Web; Transition; Leadership; Web Services Industry; Technology Industry