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- All HBS Web
(1,671)
- People (3)
- News (350)
- Research (1,082)
- Events (4)
- Multimedia (15)
- Faculty Publications (872)
- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
holds in higher stakes settings such as medical diagnosis and treatment or credit lending.” That finding may be useful across industries from transportation to medicine as AI evolves and the quality—and quantity—of data climbs, DeStefano... View Details
Keywords: by Rachel Layne
- September 2001 (Revised August 2004)
- Case
Rapid Rewards at Southwest Airlines
By: Frances X. Frei and Corey B. Hajim
Southwest Airlines is well known as the low-fare airline that has achieved ongoing financial success in one of the most financially troubled industries in the United States. Told from the perspectives of two Southwest customers--a frequent flier and a more typical... View Details
Keywords: Customer Relationship Management; Air Transportation; Service Operations; Service Delivery; Air Transportation Industry
Frei, Frances X., and Corey B. Hajim. "Rapid Rewards at Southwest Airlines." Harvard Business School Case 602-065, September 2001. (Revised August 2004.)
- April 2021
- Case
Transforming BlackBerry: From Smartphones to Software
By: Ranjay Gulati and Nicole Tempest Keller
On the verge of failure, BlackBerry brought in John Chen as CEO in 2013 to orchestrate a bold turnaround of the company. Once an iconic leader in the smartphone market, BlackBerry was best known for its tactile QWERTY keyboard, strong security, and a focus on business... View Details
Keywords: Pivot; Managing Change; Turnaround; Smartphone; Change Management; Leading Change; Transformation; Organizational Change and Adaptation; Digital Platforms; Change; Information Infrastructure; Applications and Software; Competitive Strategy; Cybersecurity; Transportation Industry; Transportation Industry; Canada
Gulati, Ranjay, and Nicole Tempest Keller. "Transforming BlackBerry: From Smartphones to Software." Harvard Business School Case 421-052, April 2021.
- Web
Systems Integration - Institute For Strategy And Competitiveness
scheduling system. They also provided CHOP care for all children in the region at all times of the day, night and weekends through urgent care centers and a nurse run telephone triage system. They linked the network with their own patient View Details
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
construction projects, subcontractors, and service providers without respect to their union status. For those concerned with transportation and congestion, Amazon could have taken the initiative to recognize the potential problems and... View Details
- Web
HBS Entrepreneurship Summit - Alumni
Center for Entrepreneurship website. Agenda FRIDAY NOVEMBER 4, 2022 8:00 a.m.—2:00 p.m. Pre-Summit Programming Programming addressing the unique challenges facing underrepresented founders Open to all underrepresented founders and allies 7:45 a.m. Bus View Details
- 21 Nov 2023
- Cold Call Podcast
Cold Call: Building a More Equitable Culture at Delta Air Lines
- 24 Apr 2023
- HBS Case
What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks
beverages, a relatively new product line, while others worried about too many new cannabis products flooding the young market. Anderson and Bullock also had to contend with the fact that they can’t transport certain cannabis-related items... View Details
- 01 Dec 2023
- News
A More Accommodating Approach
Shelly Nooner (GMP 33, 2022) had already proven herself to be visionary and execution-focused during her two decades at Trimble, an industrial technology company that provides hardware, software, and services across agriculture, construction, geospatial, and... View Details
Keywords: Jennifer Gillespie
- Web
Social Enterprise - Faculty & Research
sustainable tourism. Keywords: Energy Sources ; Alternative Energy ; Ship Transportation ; Environmental Regulation ; Environmental Sustainability ; Innovation and Management ; Green Technology ; Investment ; Corporate Social... View Details
- 21 Dec 2011
- Research & Ideas
The Most Common Strategy Mistakes
define industries broadly, following the influential work of Theodore Levitt some decades ago. His famous example was railroads that failed to see that they were in the transportation business, and so they missed the threat posed by... View Details
Keywords: by Joan Magretta
- June 2021
- Case
Mobileye 2021: Robotaxi and/or Consumer AV?
By: David B. Yoffie, Danielle Golan and Nicole Tempest Keller
In March 2021, Amnon Shashua, co-founder and CEO of Israel-based Mobileye, was preparing to meet with Intel’s new CEO, Pat Gelsinger, to review plans for the future. Mobileye had been acquired by California-based Intel in 2017, but still operated independently.... View Details
Keywords: Technology Companies; Robotics; Autonomous Vehicles; Strategy; Decision Making; Transportation; Technological Innovation; Transportation Industry; Transportation Industry; Transportation Industry; Israel
Yoffie, David B., Danielle Golan, and Nicole Tempest Keller. "Mobileye 2021: Robotaxi and/or Consumer AV?" Harvard Business School Case 721-481, June 2021.
- Web
Winners & Runners-Up | New Venture Competition
real-time content delivery solution that complements existing distributed caching services. 3Plex (formerly Truck-it-now) Tania Yannus Ben Gordon Business Track Runner-Up 3plex (formerly TruckitNow.com) is a B2B in transportation focusing... View Details
- 26 Mar 2024
- Blog Post
IFC India: Financing the Climate Transition in India
world's development on cheap fossil fuel, GEAPP highlights the challenges a need for innovative approaches in the absence of a playbook for developing without relying on inexpensive fuel sources. BEST Field Visit: Overview: BEST is a civic View Details
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
it says, people can cause time-sucking distractions that stall an organization’s output by doing physical damage to equipment, buildings, and methods of transportation using everyday items found in a home or workplace. This involves petty... View Details
Keywords: by Dina Gerdeman
- 16 Mar 2023
- Research & Ideas
Why Business Travel Still Matters in a Zoom World
Nonstop flights generally make traveling more pleasant—but can they lead to innovation, too, especially in the global context? Research suggests that they can, with important takeaways for managers reinstating business travel in a world emerging from the pandemic. In a... View Details
- Web
About the Project - U.S. Competitiveness
% of business leaders expect U.S. firms to be less able to compete, pay well, or both in three years. More from “Problems Unsolved and a Nation Divided” Research Tracks Core Readings PK–12 Education Transportation Infrastructure Cluster... View Details
- 01 Oct 1999
- News
Eight Among Many: Alfred A. Checchi
Al Checchi's record of achievement - particularly his turnaround of Northwest Airlines - is usually attributed to his brilliance and financial acumen. Often overlooked is how family heritage and twists of fate have played a role in his life, inspiring him "to do things... View Details
Keywords: Garry Emmons
- January 2017 (Revised December 2017)
- Case
Merging American Airlines and US Airways (A)
By: David G. Fubini, David A. Garvin and Carin-Isabel Knoop
In February 2013, US Airways announced that it would merge with American Airlines to create the world’s largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions... View Details
Keywords: Airlines; Merger; Takeover; Integration Strategy; Merger Integration; Mergers and Acquisitions; Decision Making; Governance; Management Teams; Operations; Organizational Culture; Air Transportation Industry; United States
Fubini, David G., David A. Garvin, and Carin-Isabel Knoop. "Merging American Airlines and US Airways (A)." Harvard Business School Case 417-054, January 2017. (Revised December 2017.)
- 25 Mar 2021
- Blog Post
Meet the Student Academic Services Support Team at HBS!
transportation for short-term injuries. A dedicated Disability Coordinator works with individuals to provide support for their particular needs. International Students International students play a vital role in campus and classroom... View Details