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  • 12 Oct 2022
  • Video

Christine Marie Ortiz Guzman on how we are all “designers”

  • October 2009
  • Article

Attracting Flows by Attracting Big Clients

By: Lauren Cohen and Breno Schmidt
We explore a new channel for attracting inflows using a unique dataset of corporate 401(k) retirement plans and their mutual fund family trustees. Families secure substantial inflows by being named the trustee of a 401(k) plan. We find that family trustees... View Details
Keywords: Value; Information; Investment Funds; Stocks; Relationships; Financial Services Industry
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  • 16 Jun 2021
  • Interview

Harvard Business School: How to Build Fearless Organizations

By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
Keywords: Psychological Safety; Organizational Culture; Leadership; Diversity; Communication
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  • 02 Nov 2016
  • HBS Seminar

Antoinette Schoar, MIT Sloan School of Management

    Greater Good

    Marketing has a greater purpose, and marketers, a higher calling, than simply selling more widgets, according to John Quelch and Katherine Jocz. In Greater Good, the authors contend that marketing performs an essential societal function--and... View Details
    • 2018
    • Race and Leadership Development

    Why Are We Talking About Race at Work?

    • May–June 2021
    • Article

    How to Close the Gender Gap

    By: Colleen Ammerman and Boris Groysberg
    Most companies say they’re committed to advancing women into leadership roles. What they may fail to recognize, though, is that systemic barriers are holding women back. As a result, women remain disadvantaged at every stage of their employment and underrepresented in... View Details
    Keywords: Gender Discrimination; Employment; Gender; Prejudice and Bias; Talent and Talent Management; Organizational Change and Adaptation
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    • Program

    Managing Turbulence

    raises the bar for everyone Attract and retain the best talent with a diversity and inclusion approach Build a powerful coalition of high-performing individuals and teams Cultivate self-awareness and authentic leadership at every level... View Details
    • 06 Oct 2023
    • Book

    Yes, You Can Radically Change Your Organization in One Week

    most workplaces, adoption of the activities that would create truly inclusive environments where people are thriving and performance is off the charts as a result. In the book, we run through the mechanics of inclusion, how to get there,... View Details
    Keywords: by Kristen Senz
    • Web

    Employment | Harvard Business School

    our Institutional commitments focused on fostering a more diverse and inclusive culture for all members of the HBS community. Community Celebrations Every year, in the spirit of giving thanks, we gather as a community to remember what... View Details
    • 2023
    • Working Paper

    The Limits of Algorithmic Measures of Race in Studies of Outcome Disparities

    By: David S. Scharfstein and Sergey Chernenko
    We show that the use of algorithms to predict race has significant limitations in measuring and understanding the sources of racial disparities in finance, economics, and other contexts. First, we derive theoretically the direction and magnitude of measurement bias in... View Details
    Keywords: Racial Disparity; Paycheck Protection Program; Measurement Error; AI and Machine Learning; Race; Measurement and Metrics; Equality and Inequality; Prejudice and Bias; Forecasting and Prediction; Outcome or Result
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    • June 2021
    • Supplement

    Linda Oubré at Whittier College (B)

    By: Debora L. Spar and Haley P. Brown
    The case follows President Linda Oubré (HBS MBA Class of 1984) as she seeks to move Whittier College towards a more diverse, equitable, and inclusive campus.
    In 2020, the student body of Whittier, a private liberal arts college in Los Angeles County, California,... View Details
    Keywords: Women And Leadership; Racial Disparity; Higher Education; Education; Diversity; Race; Change Management; Gender; Los Angeles; California; United States
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    • October 2010 (Revised November 2010)
    • Case

    YES BANK: Mainstreaming Development into Indian Banking

    By: Michael Chu and Namrata Arora
    YES BANK, founded in 2003 and highly successful, has consistently been profitable meeting the Indian government's Priority Sector Lending (PSL) requirements, unlike virtually all other private sector banks, which view PSL activity as a necessary but loss-making part of... View Details
    Keywords: Development Economics; Private Equity; Microfinance; Investment; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Environmental Sustainability; Expansion; Banking Industry; India
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    • 2014
    • Working Paper

    Multinational Firms, Labor Market Discrimination, and the Capture of Competitive Advantage by Exploiting the Social Divide

    By: Jordan I. Siegel, Lynn Pyun and B.Y. Cheon
    The organizational theory of the multinational firm holds that foreignness is a liability, and specifically that lack of embeddedness in host-country social networks is a source of competitive disadvantage; meanwhile the literature on labor market discrimination... View Details
    Keywords: Prejudice and Bias; Human Capital; Selection and Staffing; Multinational Firms and Management; Competitive Advantage; Markets; Profit; Gender; South Korea
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    • 01 Aug 2023
    • What Do You Think?

    As Leaders, Why Do We Continue to Reward A, While Hoping for B?

    column How Are Middle Managers Falling Down Most Often on Employee Inclusion? Middle managers are not devoting the thought and effort that employee inclusion requires. But who’s responsible, middle managers or their superiors? That’s an... View Details
    Keywords: by James Heskett

      Clayton S. Rose

      Clayton Rose is Baker Foundation Professor of Management Practice and teaches the course Accountability in the Advanced Management Program. His case writing is focused on the how leaders consider the... View Details

      Keywords: financial services
      • Web

      Social Enterprise | Harvard Business School

      Great Nashville’s mission is to unite the community and mobilize... Three urgent challenges for leaders in financial inclusion today Robert Abare 25 Jun 2025 Insights from participants of the 2025 HBS-Accion Program on Strategic... View Details
      • March 2022 (Revised April 2023)
      • Case

      Pittsburgh: A Successful City?

      By: Karen Mills, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck and Zeke Gillman
      Pittsburgh, PA, was once the crown jewel of American heavy industry. During the 19th and 20th centuries, the city was an undisputed leader in steel production, boasting some of the largest companies and wealthiest individuals in the world. Its abundance of... View Details
      Keywords: Economic And Social Disparities; Economic Development; Local Economic Development; Contextual Intelligence; Contextual Knowledge; Context; City Growth; City Innovation; City Leadership; Pittsburgh; Local Government; Local Stakeholders; Business And Community; Business And Community Relations; Community Engagement; Community Relations; Cross-sector Collaboration; Innovation; Innovation Economy; Innovation Clusters; Innovation Ecosystems; Shared Prosperity; Equality Of Opportunity; Equity; Inclusion; Business And Government; Business ＆ Government Relations; Business And Government Relations; Business And Society; Neighborhoods; Race And Ethnicity; Innovation ＆ Entrepreneurship; Diversity; Ethnicity; Race; Household; Income; Economic Growth; Economic Sectors; Economics; Local Range; Urban Development; Urban Scope; City; Cross-Cultural and Cross-Border Issues; Government and Politics; Government Administration; Growth and Development; History; Leadership; Goals and Objectives; Philanthropy and Charitable Giving; Society; Civil Society or Community; Culture; Human Needs; Public Opinion; Public Sector; Social Issues; Poverty; Equality and Inequality; Manufacturing Industry; Steel Industry; Education Industry; Medical Devices and Supplies Industry; Technology Industry; United States; Pittsburgh; Pennsylvania
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      • December 2021
      • Case

      The Instant Payment Mandate: The Central Bank of Brazil and Pix

      By: Lauren Cohen and Spencer C. N. Hagist
      João M. P. De Mello and his team at the Central Bank of Brazil are preparing a move that would seek to tilt the scales in favor of financial inclusion for the entire country. The innovation at hand is the unprecedented nation-wide instant payment scheme: Pix. The fruit... View Details
      Keywords: Fintech; Finance; Entrepreneurship; Innovation Strategy; Banking Industry; Brazil
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      • Article

      The New Face of Chinese Industrial Policy: Making Sense of Anti-Dumping Cases in the Petrochemical and Steel Industries.

      Why have China's petrochemical and steel industries behaved so differently in seeking trade protection through anti-dumping measures, especially given that both industries face the full force of the global economy? We argue that the patterning of anti-dumping actions... View Details
      Keywords: Policy; Trade; Economy; Horizontal Integration; Vertical Integration; Motivation and Incentives; Marketing Channels; Industry Structures; System Shocks; Price; Restructuring; Interests; Energy Industry; Steel Industry; China
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