Publications

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

Abstract—Understanding why employees go the extra mile at work is a key problem for many organizations. We conduct a field experiment at a medical organization to study motivations for employees to submit... View Details

Keywords: Dina Gerdeman

February 2021
Article

How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice

By: Ryan W. Buell and Basak Kalkanci

Amid growing calls for transparency and social and environmental responsibility, companies are employing different strategies to improve consumer perceptions of their brands. Some pursue internal initiatives that reduce their negative social or environmental impacts... View Details

Keywords: Sustainable Operations; Corporate Social Responsibility; Operational Transparency; Corporate Social Responsibility and Impact; Operations; Environmental Sustainability; Consumer Behavior; Perception

SSRN

Article

Understanding Boards of Directors: A Systems Perspective

By: Jay W. Lorsch

In this essay, my goal is to explore why, despite the tireless efforts of talented people, research on corporate governance has been slow and uneven, and where that research should turn to next to be most valuable to practitioners. My belief is that the most fruitful... View Details

Keywords: Corporate Boards; Business Admnistration; Social Systems; Corporate Governance; Governing and Advisory Boards; System

Article

Forgoing Earned Incentives to Signal Pure Motives

By: Erika L. Kirgios, Edward H. Chang, Emma E. Levine, Katherine L. Milkman and Judd B. Kessler

Policy makers, employers, and insurers often provide financial incentives to encourage citizens, employees, and customers to take actions that are good for them or for society (e.g., energy conservation, healthy living, safe driving). Although financial incentives are... View Details

Keywords: Incentives; Motivation Laundering; Self-signaling; Motivation and Incentives; Behavior; Perception

November 2019
Case

The Boss Has the Wrong Idea: Confidential Role Material for Lee Clancy

By: Katherine Coffman, Kathleen McGinn, Judith A. Clair and Katherine Chen

“The Boss Has the Wrong Idea” is a two-person conversation exercise in which an MBA student seeks advice from a mentor in her field about how to handle an incident of workplace sexual harassment. The case consists of two confidential role materials: a role for the... View Details

Keywords: Sexual Harassment; Interpersonal Communication; Organizational Culture

Educators

November 2019
Case

The Boss Has the Wrong Idea: Confidential Role Material for Julia Smith

By: Katherine Coffman, Kathleen McGinn, Judith A. Clair and Katherine Chen

“The Boss Has the Wrong Idea” is a two-person conversation exercise in which an MBA student seeks advice from a mentor in her field about how to handle an incident of workplace sexual harassment. The case consists of two confidential role materials: a role for the... View Details

Keywords: Sexual Harassment; Interpersonal Communication; Organizational Culture

Educators

Tax evasion generates billions of dollars of losses in government revenue and creates large distortions, especially in developing countries. A growing, mostly theoretical literature argues that information flows are central to understanding effective taxation. This... View Details

03 Jul 2015
Blog Post

What is HBS Bridges?

new beginnings and new adventures. But whereas at the start of my HBS experience I had looked around at a room full of strangers, now I looked around and saw countless friends. And here we were all together, having come full circle;... View Details

2013
Book

Porte à porte: Reconquérir la démocratie sur le terrain

By: Guillaume Liégey, Arthur Muller and Vincent Pons

From January to May 2012, campaign activists supporting François Hollande knocked at five millions doors, making this door-to-door effort the largest in Europe to date. This project was formed by Guillaume Liégey, Arthur Muller, and Vincent Pons, who had met at the... View Details

Keywords: Strategy; Political Elections; United States; Europe

Article

When Feeling Skillful Impairs Coordination in a Lottery Selection Task

By: Anna Dorfman, Yoella Bereby-Meyer and Simone Moran

Choosing a major field of study to secure a good job after graduation is a tacit coordination problem that requires considering others' choices. We examine how feeling skillful, either induced (Experiment 1) or measured (Experiment 2), affects coordination in this type... View Details

22 Mar 2010
Research & Ideas

One Strategy: Aligning Planning and Execution

Traditionally, my academic field has argued that big companies have trouble innovating because their businesses are too complex, with assets, processes, and capabilities that make the organization inflexible. However, those same assets... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

Anthony Mayo

Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the Organizational Behavior Unit of Harvard Business School (HBS). He currently teaches and serves as the course head for... View Details

Keywords: advertising; airline; education industry; nonprofit industry; publishing industry; service industry

June 2013
Article

What Is Privacy Worth?

By: Alessandro Acquisti, Leslie K. John and George Loewenstein

Understanding the value that individuals assign to the protection of their personal data is of great importance for business, law, and public policy. We use a field experiment informed by behavioral economics and decision research to investigate individual privacy... View Details

Keywords: Safety; Rights; Valuation; Ethics; Identity

Web

MBA

Financial Aid Joint Degrees Visit a Class Financial Aid $ 46 k average annual need-based scholarship award How HBS Financial Aid Can Help You Meet the Cost 50 % of students receive need-based scholarships Top Frequently Asked Questions About HBS Financial Aid Academic... View Details

Research Summary

Overview

I am interested in the individual experience of learning in organizational settings, particularly how employees learn to learn from the challenging work they do. I am currently researching the role of reflection for raising awareness of learning opportunities that... View Details

Keywords: Learning; Learning And Development; Learning Organizations; Intrinsic Motivation; Reflection; Goal Setting; Performance Measurement; Innovation; Job Design; Biotechnology Industry; Consulting Industry; Pharmaceutical Industry

Jon M. Jachimowicz

Jon M. Jachimowicz is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School, where he teaches the Leadership and Organizational Behavior course (LEAD) in the Required Curriculum. He studies... View Details

May 18, 2012
Article

Randomized Government Safety Inspections Reduce Worker Injuries with No Detectable Job Loss

By: David I Levine, Michael W. Toffel and Matthew S. Johnson

Controversy surrounds occupational health and safety regulators, with some observers claiming that workplace regulations damage firms' competitiveness and destroy jobs and others arguing that they make workplaces safer at little cost to employers and employees. We... View Details

Keywords: Regulation; Occupational Safety; Evaluation; Regression; Matching; Difference In Differences; Safety; Health; Working Conditions; Governing Rules, Regulations, and Reforms; Competitive Advantage; Performance; Manufacturing Industry; California

December 2023
Article

Discerning Saints: Moralization of Intrinsic Motivation and Selective Prosociality at Work

By: Mijeong Kwon, Julia Lee Cunningham and Jon M. Jachimowicz

Intrinsic motivation has received widespread attention as a predictor of positive work outcomes, including employees’ prosocial behavior. In the current research, we offer a more nuanced view by proposing that intrinsic motivation does not uniformly increase prosocial... View Details

Keywords: Motivation and Incentives; Behavior; Moral Sensibility; Employees