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Show Results For
- All HBS Web
(667)
- People (4)
- News (161)
- Research (377)
- Events (4)
- Multimedia (9)
- Faculty Publications (338)
- 01 Mar 2018
- News
Every Trick in the Book
negotiations, with its physical bookstores and an e-commerce site. When Demos Parneros, then COO, took the leadership reins from founder Leonard Riggio in the spring of 2017, he became the fourth CEO in four years to attempt to... View Details
Keywords: April White
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
Pre-HBS Industry: McKinsey and Fashion e-commerce Ops Proudest Accomplishment: Not having let down my dream of starting my own company this year even while dealing with class and pregnancy at the same time. Summer Internship: Starting my... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
the imposed closure of most of the stores and shopping malls who had to quickly reroute their business toward e-commerce and direct delivery of products to customers’ homes. This shift heavily impacted Logistics operations, increasing... View Details
- Article
Case Study: Can Retailers Win Back Shoppers Who Browse then Buy Online?
By: Thales S. Teixeira and Sunil Gupta
This case study discusses the options that brick-and-mortar retailers can use to combat the negative consequences of 'showrooming.' View Details
Teixeira, Thales S., and Sunil Gupta. "Case Study: Can Retailers Win Back Shoppers Who Browse then Buy Online?" Harvard Business Review 93, no. 9 (September 2015).
- February 2021 (Revised March 2021)
- Supplement
Arçelik: COVID-19 Fueled Omnichannel Growth (B)
By: Ayelet Israeli and Fares Khrais
Israeli, Ayelet, and Fares Khrais. "Arçelik: COVID-19 Fueled Omnichannel Growth (B)." Harvard Business School Supplement 521-068, February 2021. (Revised March 2021.)
- November 2019 (Revised October 2022)
- Case
GOAT Group: Jordans, Yeezys, and the Global Secondary Sneaker Market
By: Jeffrey F. Rayport, Spencer Rascoff and George Gonzalez
Rayport, Jeffrey F., Spencer Rascoff, and George Gonzalez. "GOAT Group: Jordans, Yeezys, and the Global Secondary Sneaker Market." Harvard Business School Case 820-060, November 2019. (Revised October 2022.)
- November 2019
- Teaching Note
JD: Envisioning the Future of Retail (A) and (B)
By: Feng Zhu and Shirley Sun
Teaching Note for HBS Nos. 618-051 and 619-079. View Details
Keywords: E-commerce
- May 2017 (Revised January 2019)
- Teaching Note
Angie's List: Ratings Pioneer Turns 20
By: Ayelet Israeli and Robert J. Dolan
Teaching Note for HBS No. 517-016. View Details
- 01 Jun 2000
- News
Priceline's Jay Walker: The Future is Wow
The future of e-commerce will be shaped by a new generation of companies that can consistently deliver convenience, information, entertainment, and savings -- an as-yet-unrealized package that will have an impact summed up by... View Details
- 01 Jun 2018
- News
The Evolution of Modern Pricing Models
necessarily beneficial for e-commerce vendors. What led you to make that argument? TT: Amazon has been a leader in the idea of reducing friction in shopping. One click, you’ve bought your books. So other companies also wanted to reduce... View Details
- 2016
- Working Paper
Designing Online Marketplaces: Trust and Reputation Mechanisms
By: Michael Luca
Online marketplaces have proliferated over the past decade, creating new markets where none existed. By reducing transaction costs, online marketplaces facilitate transactions that otherwise would not have occurred and enable easier entry of small sellers. One central... View Details
Luca, Michael. "Designing Online Marketplaces: Trust and Reputation Mechanisms." NBER Working Paper Series, No. 22616, September 2016.
- 29 Jun 2016
- Blog Post
Emerging Into Singapore
mixed group of local and multi-cultural young and driven people who I already have formed good friendships and memories with. Being an Avenger Global Fashion Group was founded over a year ago as an over-arching company that links its 6 fashion retail View Details
- 01 Apr 2000
- News
At Cyberposium, Amazon's Bezos Debunks Internet Myths
movie theaters did with the advent of television. Myth #2: There are no barriers to entry on the Internet. What about the huge sums, asked Bezos, that Amazon and other e-commerce companies invest in their businesses? Barriers to entry are... View Details
- 01 Sep 2014
- News
New Idea: On-Demand Package Delivery
spring, Moskowitz and five classmates launched a startup they call Boxxify to provide a solution. E-commerce customers have their packages delivered to Boxxify, which, for a $7 fee (regardless of number of items), drops them off with... View Details
Keywords: Francis Storrs
- February 2020 (Revised June 2020)
- Background Note
China Commerce 2020
By: William R. Kerr, Daniel O'Connor and Nathaniel Schwalb
China's digital commerce platforms engage billions of consumers daily across a number of routine tasks from banking, retail purchases, travel, gaming, payments, and more. These platforms are the most sophisticated/informed and highest performing/capable in the world.... View Details
Keywords: Platforms; Strategy; Leadership; E-commerce; Digital Platforms; Retail Industry; Technology Industry; Consumer Products Industry; China
Kerr, William R., Daniel O'Connor, and Nathaniel Schwalb. "China Commerce 2020." Harvard Business School Background Note 820-014, February 2020. (Revised June 2020.)
- 18 Mar 2014
- Blog Post
BaubleBar Brought to Life, and Other Tales of Joining a Start-up
without retail experience? Julia encouraged them to get relevant summer experience, like her internship at New Balance. She jumped on an e-commerce project there, and did related independent work during her 2nd year that definitely helped... View Details
- Profile
Andres Sarmiento
Why was earning your MBA at Harvard Business School important to you? Working at American Airlines' through the bankruptcy process made me reconsider the form of impact that I intended to have. My career until that point had consisted in sharpening my technical skills... View Details
- November 2013
- Article
Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping
By: Jill Avery, Thomas Steenburgh, John A. Deighton and Mary Caravella
Buying a product has never been easier. Consumers can shop online, over the phone or via mail order, from home or on the go, and if they want to experience touch and feel, they can also visit a "real" store. Often, one and the same retailer offers several of these... View Details
Keywords: Channel Management; Retailing; Marketing; Marketing Channels; Marketing Strategy; E-commerce; Retail Industry; United States
Avery, Jill, Thomas Steenburgh, John A. Deighton, and Mary Caravella. "Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping." GfK Marketing Intelligence Review 5, no. 2 (November 2013).
- 25 Jul 2016
- Blog Post
Advice on Switching Careers While at HBS
many retail speakers as I could, typically 1-2 presentations a week, covering everything from large fashion brands to small e-commerce start ups. I found I always learned at least one useful thing per session that helped boost my... View Details
- 01 Jun 2016
- News
Case Study: On the Table
Mexican firms. But Gaia Design has not grown the way that Philippe Cahuzac (MBA 2014) and his two cofounders—former coworkers at an online furniture company in Brazil—had anticipated. Compared with the United States or even Brazil, Mexico has an unsophisticated View Details