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  • Web

Healthy Outcomes - Managing the Future of Work

Business Review Is the US Losing its Ability to Attract Highly Skilled Migrant Workers? Martha Lagace 01 Oct 2018 | HBS Working Knowledge Unpacking the Gift of Global Talent with HBS Professor William Kerr... View Details
  • March 2018 (Revised March 2019)
  • Case

Gender and Free Speech at Google (A)

By: Nien-hê Hsieh, Martha J. Crawford and Sarah Mehta
In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled “Google’s Ideological Echo Chamber,” which posited that innate biological... View Details
Keywords: Free Speech; Representation; Diversity; Gender; Race; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Labor; Employment; Lawsuits and Litigation; Organizational Culture; Technology Industry; United States; California
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  • Web

Latin America - Global

competitiveness. Participants also identified a significant gap between corporate skill demands and academia, calling for greater collaboration between the private and public sectors with educational institutions to develop relevant curricula. Throughout this event led... View Details
  • Web

Mid-US - Global

relationships with business and civic leaders in these regions. It serves as a key source for new case writing across a wide range of fields, supports faculty research and student programming, contributes to admissions efforts, and advances other strategic initiatives... View Details
  • Web

The Gift of Global Talent

Losing its Ability to Attract Highly Skilled Migrant Workers? Martha Lagace 01 Oct 2018 | HBS Working Knowledge Unpacking the Gift of Global Talent with HBS Professor William Kerr Ryo Takahashi 01 Oct 2018 |... View Details
  • 15 Feb 2024
  • News

Startup Shepherds

By their count, Catalina Daniels and Jim Sherman (both MBA 1991) listened to approximately 300 startup pitches in 2016, the first year the HBS classmates worked side by side as angel investors in New York.... View Details
Keywords: April White
  • May 1992
  • Case

Sunday River Ski Resort

By: Leonard A. Schlesinger and Martha Epstein
Sunday River is a ski area in Bethel, ME which has been run by entrepreneur Les Otten since 1980. The year before Otten purchased the area, it posted a loss of $235,000 on revenues of $541,000. Under Otten's leadership, however, Sunday River posted year after year of... View Details
Keywords: Service Delivery; Competitive Advantage; Entrepreneurship; Success; Transformation; Tourism Industry; Entertainment and Recreation Industry; Maine
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  • October 2018
  • Case

Innovation at the Utility: Consolidated Edison's Experience

By: Martha Crawford, Andrew Serpa and Jon Wofsy
In 2014, regulators in New York State released a bold vision for the future of the electric utility industry to try and stay ahead of larger trends of rising customer expectations, stagnant load growth, and climate change. In response, Con Edison created a Utility of... View Details
Keywords: Blockchain; Utilities; Consolidated Edison; Regulated Monopolies; Electricity Distribution; Innovation Strategy; Organizational Design; Energy; Energy Generation; Utilities Industry; Energy Industry
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  • November 2024
  • Case

FedEx Cyberattack (A): Navigating the NotPetya Storm

By: Hise Gibson, Frank Nagle, Alicia Dadlani and Martha Hostetter
In 2017, FedEx’s European division — acquired the year before for $5 billion — was hit by a devastating cyberattack that destroyed thousands of computers and business systems across several countries. Corporate Chief Information Officer Rob Carter put the company’s... View Details
Keywords: Cybersecurity; Crisis Management; Disruption; Planning; Transportation Industry; United States; Europe
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  • July 2024 (Revised January 2025)
  • Case

Dynamic Pricing at Wendy's: Where's the Beef?

By: Elie Ofek, Alicia Dadlani and Martha Hostetter
In early 2024, Wendy’s new CEO announced on an earnings call that the company would install digital menus in its US locations so it could begin testing dynamic pricing—changing prices up or down in response to shifts in supply and demand – as well as allow engaging in... View Details
Keywords: Dynamic Pricing; Marketing Strategy; Price; Technology Adoption; Consumer Behavior; AI and Machine Learning; Customer Focus and Relationships; Policy; Food and Beverage Industry
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  • September 2019
  • Article

The Self-Presentational Consequences of Upholding One's Stance in Spite of the Evidence

By: Leslie John, Martha Jeong, Francesca Gino and Laura Huang
Five studies explore the self-presentational consequences of refusing to “back down” – that is, upholding a stance despite evidence of its inaccuracy. Using data from an entrepreneurial pitch competition, Study 1 shows that entrepreneurs tend not to back down even... View Details
Keywords: Self-presentation; Belief Perseverance; Judgment; Confidence; Persuasion; Personal Characteristics; Behavior; Perception; Decision Making; Outcome or Result
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  • 01 Oct 2002
  • News

Lessons in Leadership

HBS professor Nancy F. Koehn found the leadership lessons in the ill-fated voyage of Sir Ernest Shackleton’s Endurance so valuable that she wrote a case study on it. HBS Working Knowledge senior editor Martha View Details
Keywords: Antarctica
  • 01 Jun 2011
  • News

Howard Stevenson: The Personal Side

through for him at a scary moment.” — Andy O’Brien, HBS Chief of Operations. (O’Brien, assisted by others, administered life-saving CPR to Howard Stevenson during a heart attack in front of Baker Library, January 2006.) “I asked Howard to... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • Web

Credits – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Library Editing: Karen Bailey, Katherine Fox, Joan K. O'Donnell Exhibition Design: Chris Danemayer, proun Design Exhibition staff: Rachel Wise, Priscilla Anderson, Martha Kearsley, Melissa Murphy Print Design: Eleanor Bradshaw Mary Lee... View Details
  • 16 Nov 2021
  • Blog Post

How HBS Supported My Career Transitions During and After Graduation

work just as I did. We traded suggestions, job leads, complaints, and plenty of jokes as we worked together to get everyone hired. Everyone in that group (30+ classmates) found work by the end of 2020. My career coach View Details
  • 01 Apr 1999
  • News

WSA Conference Focuses on Reaching Goals

mention style. In fact, the business side of style was the subject of a rousing keynote address delivered by Martha Stewart, chairman and CEO of Martha Stewart Living... View Details
Keywords: Eileen K. McCluskey
  • Web

Commitment to Diversity and Inclusion | Baker Library

actions outlined in HBS' action plan for Advancing Racial Equity & Diversity . As members of the Harvard Library community, we stand in unity with Our Responsibilities: A Message from Martha Whitehead . Within Special Collections &... View Details
  • Web

Site Credits - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

The Competition McKim, Mead & White The Campus Emerges Concrete Symbols The Dedication Building the Campus Research Links Bibliography Archival Collections Digital Resources Site Credits Site Credits Curator Melissa Banta Exhibition Staff Priscilla Anderson Katherine... View Details
  • 01 Dec 2012
  • News

Corruption 101

could affect many people. The case, "Against the Grain: Jim Teague in Tanzania," was written by the student (using a pseudonym) under the supervision of HBS associate professor Karthik Ramanna. In a nutshell, the case goes like this:... View Details
Keywords: Crop Production; Agriculture; Credit Intermediation and Related Activities; Finance
  • Web

Credits - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

Credits Website Credits Supported by the de Gaspé de Beaubien Family Endowment at Harvard Business School Project manager: Karen Bailey, Historical Collections, Baker Library Production manager: Ben Dubrovsky, Baker Library Information... View Details