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  • April 2011
  • Article

Ethical Breakdowns: Good People often Let Bad Things Happen. Why?

By: Max H. Bazerman and Ann E. Tenbrunsel
Companies are spending a great deal of time and money to install codes of ethics, ethics training, compliance programs, and in-house watchdogs. If these efforts worked, the money would be well spent. But unethical behavior appears to be on the rise. The authors observe... View Details
Keywords: Ethics; Moral Sensibility; Corporate Accountability; Corporate Governance; Leadership; Behavior; Conflict of Interests
Related
  • 13 Sep 2013
  • HBS Seminar

Nirupama Rao, NYC Wagner School of Public Service

  • 13 Sep 2013
  • HBS Seminar

Nirupama Rao, NYU Wagner School of Public Service

  • 16 May 2017
  • Video

Getting to Know Student Class Day Speaker: Andrew Cone, MBA 2017

  • 2025
  • Working Paper

The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees

By: Paige Tsai and Ryan W. Buell
As operations increasingly rely upon flexible labor models—such as gig, part-time, and remote work—it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of transaction-level data from 90,548 customers of a... View Details
Keywords: Behavioral Operations; Employee Behavior; Job Design; Sustainable Operations; Job Design and Levels; Personal Finance; Well-being; Happiness; Satisfaction; Wages
Related
  • October 2021 (Revised June 2022)
  • Case

PittaRosso: Artificial Intelligence-Driven Pricing and Promotion

By: Ayelet Israeli
PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them to implement changes that would affect both the top of funnel and bottom of funnel activities for the company: once... View Details
Keywords: Artificial Intelligence; Pricing; Pricing Algorithm; Pricing Decisions; Pricing Strategy; Pricing Structure; Promotion; Promotions; Online Marketing; Data-driven Decision-making; Data-driven Management; Retail; Retail Analytics; AI; Price; Advertising Campaigns; Analytics and Data Science; Analysis; Digital Marketing; Budgets and Budgeting; Marketing Strategy; Marketing; Transformation; Decision Making; AI and Machine Learning; Retail Industry; Italy
Related
  • December 1999
  • Case

Agrochemicals at Ciba-Geigy AG (A)

By: Michael L. Tushman, Wendy Smith and Daniel Radov
After spending five years to develop a revolutionary product, the director of Ciba-Geigy's fungicide research department is handed an unfavorable market study. The case details the R&D process for the new product, including information on corporate partnerships,... View Details
Keywords: Agribusiness; Plant-Based Agribusiness; Research and Development; Innovation and Invention; Innovation Strategy; Product Launch; Marketing Channels; Change Management; Product Development; Business Processes; Organizational Structure; Corporate Accountability; Agriculture and Agribusiness Industry; Pharmaceutical Industry
Related
  • 28 Jul 2011
  • News

The Main Highway of Commerce

  • February 2014 (Revised July 2016)
  • Case

Iora Health

By: William A. Sahlman and Vineeta Vijayaraghavan
The Iora Health case looks at a new approach to the management and delivery of primary care. Instead of having a doctor, half a nurse and two accountants, Iora deploys a doctor, a nurse and several health coaches, all operating as an integrated team. Iora focuses on... View Details
Keywords: Management; Service Delivery; Groups and Teams; Financing and Loans; Health Care and Treatment; Health Industry
Related

    Summer R. Jackson

    Summer Jackson is an Assistant Professor of Management in the Organizational Behavior unit at Harvard Business School. She teaches LEAD in the MBA required curriculum.

    Professor Jackson is an organizational ethnographer... View Details

    • 27 Aug 2013
    • News

    Women Rising: The Unseen Barriers

    • 15 Aug 2013
    • News

    The buzz on Americans drinking less beer

    • 14 Nov 2019
    • Video

    Health Minute: How Can Companies Bring "Missing Drugs" to Market?

    • 21 May 2025
    • Video

    Getting to Know 2025 Class Day Student Speaker Chris Hood

    • March 2006
    • Case

    EMC Corporation: Proposed Acquisition of VMware

    By: Constance E. Bagley, Carin-Isabel Knoop and Chris Lombardi
    Involves the decision by the CEO of EMC Corp. whether to acquire VMware, a small software firm in California that makes virtualization software. Among the factors to be considered are a pending patent case involving WMare and Microsoft and integration challenges... View Details
    Keywords: Patents; Decision Choices and Conditions; Lawsuits and Litigation; Applications and Software; Acquisition; Information Technology Industry; California
    Related
    • 11 Sep 2012
    • News

    Why You Need Charisma

    • 24 Mar 2021
    • News

    Intel Puts Marker Down to Grab Chip Leadership Again: Willy Shih

    • 17 Dec 2021
    • News

    America Wants to Make Its Own Chips Again. Is That a Good Idea?

    • 26 Sep 2023
    • Blog Post

    HBS Latino Student Association Spotlight: Francesco Rossi (MBA 2024)

    was raised in Lima, Peru, but my journey led me to the United States, where I attended college at the University of Kansas and later embarked on a career in Kansas City. I never imagined I would spend a decade in the Midwest. However, as... View Details
    • 12 Sep 2016
    • Blog Post

    An Interview with Corporate Relations Director, Jonathan Shepherd

    What did you do before coming to HBS? I was lucky enough to have literally stumbled upon my HBS job after spending the prior part of my career working exclusively in finance roles. Before HBS, I worked in investment banking, asset... View Details