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  • 01 Dec 2004
  • News

Finding a Balance

government has been unresponsive to date. With Western companies such as Microsoft, GE, and IBM making significant investment in IT outsourcing in India, the pressure is on for the government to toe the legal line. “None of these... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

partner. Leading firms develop an explicit strategy for collaboration that is aligned with their business objectives. While a focus on lower cost is sometimes the outcome, it is not always. A second reason that managing collaboration like production View Details
Keywords: by Sean Silverthorne
  • 14 May 2024
  • Blog Post

Creating Emerging Markets Sustainability Series - How to Build a Culture of Intrapreneurship

is the Co-Founder and Executive Director of InGenia Uruguay, an outsourcing and strategic consultancy services company based in Montevideo. Established in 2003, InGenia specializes in risk management for Uruguay’s financial sector.... View Details
  • April 2004 (Revised July 2005)
  • Case

Offshoring at Global Information Systems, Inc.

By: William E. Fruhan Jr.
This case explores the topic of offshoring high-tech jobs several perspectives. The issues presented include determining the stock price consequences of offshoring, examining the economic consequences of the offshore job to both the transferring and receiving... View Details
Keywords: Economy; Stocks; Job Cuts and Outsourcing; Personal Development and Career; Competition
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  • 2009
  • Working Paper

Securing Jobs or the New Protectionism?: Taxing the Overseas Activities of Multinational Firms

By: Mihir A. Desai
Tax policy toward American multinational firms would appear to be approaching a crossroads. The presumed linkages between domestic employment conditions and the growth of foreign operations by American firms have led to calls for increased taxation on foreign... View Details
Keywords: Multinational Firms and Management; Policy; Taxation; Job Cuts and Outsourcing; United States
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  • October 2000 (Revised March 2007)
  • Case

Nick Fiore: Healer or Hitman? (A)

By: Clayton M. Christensen and Tara Donovan
Many general managers face this predicament at one time or another: if I don't deliver the numbers, senior management won't invest in our growth. But what it takes to deliver the desired numbers may include layoffs and other undesirable solutions. Is it better to back... View Details
Keywords: Risk Management; Job Cuts and Outsourcing; Strategic Planning; Decision Choices and Conditions
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  • 01 Dec 2013
  • News

Faculty Books

a start-up, discuss lean prototyping techniques for hardware, identify costly outsourcing mistakes, provide practical tips on user acquisition, offer branding guidelines, and explain how a choir of angel investors often will sing... View Details
  • 22 Aug 2024
  • Blog Post

LM Wind Power Test and Validation Center

to new materials, such as carbon fiber, to withstand the significantly higher loads. The Test and Validation Center is used to design and validate these new blade structures and materials. Testing Facilities Testing in-house is faster than via an View Details
  • 22 May 2007
  • First Look

First Look: May 22, 2007

formal models and theory can account for important aspects of software design evolution in large-scale systems. Download the paper: http://www.hbs.edu/research/pdf/07-081.pdf From Outsourcing to Global Collaboration: New Ways to Build... View Details
Keywords: Martha Lagace
  • February 2017
  • Supplement

Truly Human Leadership at Barry-Wehmiller: Video Supplement

By: Jan Rivkin and Dylan Minor
Keywords: Job Cuts and Outsourcing; Values and Beliefs; Organizational Culture; Employees; Business Strategy; Manufacturing Industry
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  • 01 Jun 2012
  • News

Think Locally, Act Globally

enterprise. Says Mittal of the Bharti model, “We’ll never have the domain knowledge that world leaders in IT or networks have. We’ve had to focus on what we know best: getting customers on to our network and giving them a great experience. So just like India, in Africa... View Details
Keywords: Garry Emmons; Telecommunications; Information
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

outsourcing operation of General Electric and was the largest outsourcing operation in India. In 2005 GE decided to partially divest this subsidiary to a number of private equity players. By 2007, the firm... View Details
Keywords: by Martha Lagace
  • 27 Sep 2011
  • First Look

First Look: September 27

the boundaries of organizations. Though experience and productivity improvement may be seen as key benefits of this trend, little is known about how this shift toward outsourcing influences learning. When producing a unit of output, the... View Details
Keywords: Sean Silverthorne
  • July 2002 (Revised October 2002)
  • Case

Bradley Marquez: Reduction in Force (A)

By: Thomas J. DeLong and Vineeta Vijayaraghavan
The Bradley Marquez advertising agency had created a successful niche delivering ethnic markets to their clients, corporate giants like Compaq, Sprint, Texaco, and British Airways. The company was operating in aggressive growth mode when, in 2000, the stock market... View Details
Keywords: Economic Slowdown and Stagnation; Financial Crisis; Price Bubble; Human Resources; Employees; Job Cuts and Outsourcing; Advertising Industry
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  • 17 Dec 2015
  • News

Examining Global Workforce Management

As executives of an international company are considering workforce reductions in Europe and South America, they are providing layoff support to employees and working with communities to create incentives for new businesses to replace lost jobs. Other companies in Hong... View Details
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

Accounting Research (forthcoming) Abstract We examine the accrual choices of outsourcing firms with links to U.S. congressional candidates during the 2004 elections, when corporate outsourcing was a major... View Details
Keywords: Martha Lagace
  • 01 Sep 2005
  • News

WATER Ltd.

to outsource water treatment because of its increasing complexity and strict regulatory requirements. Industrial water treatment is a capital-intensive industry, so that tends to drive it into the hands of large multinationals.” Indeed,... View Details
Keywords: Garry Emmons; Waste Management and Remediation Services; Corporate Services; Business Schools & Computer & Management Training; Educational Services
  • February 2015 (Revised May 2015)
  • Supplement

Nokia's Bridge Program: Outcome and Results (B)

By: Sandra J. Sucher and Susan J. Winterberg
Nokia's leaders reflect on the Bridge program, lessons learned during its implementation, and the business benefits it brought to the company. Nokia's Bridge program resulted in 60% of employees knowing their next step the day they exited the firm. It also helped... View Details
Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry
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  • 16 Feb 2018
  • Blog Post

Out of PE, Into Africa

needed to be outsourced to one of my partners vs. other work that could wait until the fall.  It was amazing how quickly time flew and how much I was able to delegate/manage over the course of those 9 weeks.  I checked email each week... View Details
  • 31 Jul 2014
  • Research & Ideas

A Scholarly Crowd Explores Crowdsourcing

When Clayton Christensen and Derek van Bever prepared to write The Capitalist's Dilemma for the June issue of Harvard Business Review, they took an approach rarely tried on the same scale: They outsourced it with 150 Harvard Business... View Details
Keywords: by Sean Silverthorne