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  • Program

Behavioral Economics—Virtual

value for your customers Improve decision-making and performance across your organization Enhance organizational performance by using "choice architecture" to alter the context in which employees make... View Details
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

and shareholders have the ability to put the heat on the company if it is not performing. These represent rather substantial changes in the Japanese organizational model. The leading companies—the Sonys—are rapidly moving in these... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 2011
  • Article

The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations

By: Amy J.C. Cuddy, Peter Glick and Anna Beninger
Two traits-warmth and competence-govern social judgments of individuals and groups, and these judgments shape people's emotions and behaviors. This paper describes the causes and consequences of warmth and competence judgments; how, when, and why they determine... View Details
Keywords: Judgments; Organizations; Emotions; Behavior; Selection and Staffing; Performance Evaluation; Resource Allocation; Valuation; Competency and Skills; Information; Research
Related
  • August 2023
  • Supplement

Reimagining Hindustan Unilever (B)

By: Sunil Gupta and Rachna Tahilyani
In April 2023, as the CEO and MD of Hindustan Unilever (HUL), India’s largest fast-moving consumer goods (FMCG) firm, prepared to hand over the firm’s reins to his successor, he proudly reflected on the last decade. His quest to digitally transform HUL into an... View Details
Keywords: Experimentation; Digital Transformation; Digital Strategy; Leading Change; Organizational Change and Adaptation; Business Strategy; Marketing; Performance; Competition; E-commerce; Consumer Behavior; Transformation; Distribution; Decisions; Consumer Products Industry; Asia; India
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  • October 2022
  • Case

An Heir with No Spare: The Deitch Family Office

By: Lauren Cohen and Grace Headinger
Joe and Matt Deitch, father and son, knew it was time to start their own family office. Matthew had recently joined his father at the family’s three enterprises, and they both realized that their family’s needs had grown increasingly complex over the years. In search... View Details
Keywords: Family Office; Philanthropy; Charitable Giving; Family; Family Business; Talent and Talent Management; Entrepreneurship; Governance; Values and Beliefs; Job Search; Organizational Design; Organizational Structure; Family Ownership; Philanthropy and Charitable Giving; Family and Family Relationships; Financial Services Industry; Real Estate Industry; Technology Industry; United States; Massachusetts; Boston; Florida; Miami
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    Stefan H. Thomke

    Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

    Keywords: aerospace; automobiles; automotive; banking; biotechnology; chemical; computer; defense; electronics; health care; high technology; home video games; information technology industry; manufacturing; marketing industry; pharmaceuticals; plastics; semiconductor; service industry; telecommunications; video games
    • October 2011
    • Article

    Under Threat: Responses to and the Consequences of Threats to Individuals' Identities

    I review and reconceptualize identity threat, defining it as an experience appraised as indicating potential harm to the value, meanings, or enactment of an identity. I also develop a theoretical model and propositions that generate insights into how individuals... View Details
    Keywords: Identity; Value; Theory; Organizations; Research
    Related

      The Power of Experiments

      Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of... View Details

      • November 2008 (Revised September 2014)
      • Background Note

      Differences at Work: The Leadership Challenge

      By: Sandra J. Sucher
      This note reviews research findings on the leadership challenges of diversity, including the social psychology of similarity and difference, the value of multiple perspectives to problem-solving, the relationship between diversity and firm performance, and management... View Details
      Keywords: Prejudice and Bias; Leadership; Behavior; Ethics; Organizational Culture; Diversity
      Related
      • Program

      Senior Executive Leadership Program—Middle East

      who can deliver value in a global context, drive new levels of innovation, and build accountable, high-performance organizations. Key Benefits The Senior Executive Leadership Program—Middle East prepares you to make the bold market moves... View Details
      • 08 Jan 2016
      • Research & Ideas

      Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

      indicates the answer is yes. That is, by enhancing employee value managers can potentially add significant value to an organization. This research is particularly important to recall this week, when, with the close of the NFL’s regular... View Details
      Keywords: by Boris Groysberg & Abhijit Naik; Sports
      • November 2005
      • Case

      Marilyn Carlson Nelson and the Carlson Companies Renaissance

      By: William W. George and Andrew N. McLean
      In 2005, Marilyn Carlson Nelson, CEO and chairman of the Carlson Companies, must decide whether to outsource jobs at the risk of destroying the culture centered on the values of integrity, trustworthiness, and caring that she had painstakingly created since becoming... View Details
      Keywords: History; Leadership Development; Job Cuts and Outsourcing; Business or Company Management; Organizational Culture; Personal Development and Career; Family Ownership; Leadership Style; Management Teams
      Related
      • 07 Feb 2012
      • First Look

      First Look: February 7

      mimic the three-stage CDM process. To model airline disruption responses, an integer optimization model was developed to balance operational and passenger considerations in determining which flights to cancel, swap, or delay. The value of... View Details
      Keywords: Sean Silverthorne
      • 29 Aug 2017
      • First Look

      First Look at New Research and Ideas, August 29

      women from diverse social class backgrounds as they describe how they ascended to elite organizational roles despite severe gender underrepresentation. We illuminate the varied ways that high-achieving women understand and retell their... View Details
      Keywords: Sean Silverthorne
      • 2018
      • Working Paper

      Hot or Not? What Makes Product Categories Attractive to Fair Trade and Eco-labeling Organizations

      By: Kristin Sippl
      This paper probes extant theory on product diversification in the empirical realm of fair trade and eco-labeling organizations (i.e., certification organizations). While much is known about diversification in for-profit firms, less is known about the more complex... View Details
      Keywords: Hybrid Organizations; Fair Trade; Eco-labeling; Goods and Commodities; Diversification; Strategy
      Related

        Rakesh Khurana

        Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

        Professor... View Details

        Keywords: executive search
        • October 2010 (Revised May 2017)
        • Case

        Building a Developmental Culture: The Birth of Deloitte University

        By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
        It is October 2009 and Barry Salzberg, CEO of Deloitte LLP, has just returned from the groundbreaking of Deloitte University. When completed, Deloitte University would be a world class learning and development center owned by, and for the exclusive use by the employees... View Details
        Keywords: Leading Change; Problems and Challenges; Organizational Change and Adaptation; Management Teams; Competency and Skills; Training; Employees; Values and Beliefs; Education Industry; Consulting Industry; United States
        Related
        • May 2005
        • Case

        Merck: Conflict and Change

        Tracks Merck's efforts to adapt to changes in the pharmaceutical industry. Key challenges include adapting Merck's internally focused, science-led culture to a more open environment, where marketing performance has become increasingly important. Examines Merck's... View Details
        Keywords: Organizational Change and Adaptation; Organizational Culture; Conflict and Resolution; Pharmaceutical Industry
        Related
        • Program

        Succeeding as a Strategic CFO

        Summary As capital markets and organizational strategies have evolved, so has the role of the chief financial officer (CFO). Today's CFOs are not just gatekeepers of a company's financial information; they serve as key strategic partners... View Details