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  • October 2022
  • Case

An Heir with No Spare: The Deitch Family Office

By: Lauren Cohen and Grace Headinger
Joe and Matt Deitch, father and son, knew it was time to start their own family office. Matthew had recently joined his father at the family’s three enterprises, and they both realized that their family’s needs had grown increasingly complex over the years. In search... View Details
Keywords: Family Office; Philanthropy; Charitable Giving; Family; Family Business; Talent and Talent Management; Entrepreneurship; Governance; Values and Beliefs; Job Search; Organizational Design; Organizational Structure; Family Ownership; Philanthropy and Charitable Giving; Family and Family Relationships; Financial Services Industry; Real Estate Industry; Technology Industry; United States; Massachusetts; Boston; Florida; Miami
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  • 09 Jul 2024
  • Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

Review article, “What’s the Optimal Workplace for Your Organization?” The article itself, with its two-by-two matrix of strategic space configurations, is an illustration of the value of face time. “This project would very much not exist... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin

    Rakesh Khurana

    Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

    Professor... View Details

    Keywords: executive search
    • August 2023
    • Supplement

    Reimagining Hindustan Unilever (B)

    By: Sunil Gupta and Rachna Tahilyani
    In April 2023, as the CEO and MD of Hindustan Unilever (HUL), India’s largest fast-moving consumer goods (FMCG) firm, prepared to hand over the firm’s reins to his successor, he proudly reflected on the last decade. His quest to digitally transform HUL into an... View Details
    Keywords: Experimentation; Digital Transformation; Digital Strategy; Leading Change; Organizational Change and Adaptation; Business Strategy; Marketing; Performance; Competition; E-commerce; Consumer Behavior; Transformation; Distribution; Decisions; Consumer Products Industry; Asia; India
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    • 02 Jan 2024
    • Research & Ideas

    10 Trends to Watch in 2024

    The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
    Keywords: by Rachel Layne
    • 05 Jun 2006
    • Research & Ideas

    Using Competition to Reform Healthcare

    Care: Creating Value-Based Competition on Results, Michael E. Porter and Elizabeth Olmsted Teisberg take a systemic approach to healthcare reform. Today's system is dysfunctional, they argue, rewarding participants who redirect costs and restrict services rather than... View Details
    Keywords: by Michael E. Porter; Health

      Stefan H. Thomke

      Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

      Keywords: aerospace; automobiles; automotive; banking; biotechnology; chemical; computer; defense; electronics; health care; high technology; home video games; information technology industry; manufacturing; marketing industry; pharmaceuticals; plastics; semiconductor; service industry; telecommunications; video games
      • 14 Jun 2023
      • Research & Ideas

      Four Steps to Building the Psychological Safety That High-Performing Teams Need

      of inclusivity, particularly for workers who have been historically marginalized in the workplace. Seek input with humility and openness Psychologically safe leaders are willing to be vulnerable. “It’s about making honest statements that make clear that you View Details
      Keywords: by Kara Baskin
      • Program

      Managing Turbulence

      superb leadership skills are of little value when businesses lack strategic moves that cut through the fog of competition. Through this blended, three-module program, you will prepare to identify strategic opportunities and challenges—and... View Details
      • Program

      Behavioral Economics—Virtual

      value for your customers Improve decision-making and performance across your organization Enhance organizational performance by using "choice architecture" to alter the context in which employees make... View Details
      • Article

      Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

      By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

      Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

      In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

      Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
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      • October 2010 (Revised May 2017)
      • Case

      Building a Developmental Culture: The Birth of Deloitte University

      By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
      It is October 2009 and Barry Salzberg, CEO of Deloitte LLP, has just returned from the groundbreaking of Deloitte University. When completed, Deloitte University would be a world class learning and development center owned by, and for the exclusive use by the employees... View Details
      Keywords: Leading Change; Problems and Challenges; Organizational Change and Adaptation; Management Teams; Competency and Skills; Training; Employees; Values and Beliefs; Education Industry; Consulting Industry; United States
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      • 07 Feb 2012
      • First Look

      First Look: February 7

      mimic the three-stage CDM process. To model airline disruption responses, an integer optimization model was developed to balance operational and passenger considerations in determining which flights to cancel, swap, or delay. The value of... View Details
      Keywords: Sean Silverthorne
      • Program

      Senior Executive Program—Africa

      to lead effectively and help your organization achieve ambitious goals. Design an effective strategy for business growth in an African context—within your country or across borders Differentiate your offerings and deliver more value to... View Details
      • 12 Jun 2012
      • First Look

      First Look: June 12

        PublicationsPricing to Create Shared Value Authors:Marco Bertini and John T. Gourville Publication:Harvard Business Review 90, no. 6 (June 2012) Abstract Many companies are in competition with their customers to extract as much View Details
      Keywords: Sean Silverthorne
      • November 2008 (Revised September 2014)
      • Background Note

      Differences at Work: The Leadership Challenge

      By: Sandra J. Sucher
      This note reviews research findings on the leadership challenges of diversity, including the social psychology of similarity and difference, the value of multiple perspectives to problem-solving, the relationship between diversity and firm performance, and management... View Details
      Keywords: Prejudice and Bias; Leadership; Behavior; Ethics; Organizational Culture; Diversity
      Related

        The Power of Experiments

        Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of... View Details

        • January – February 2011
        • Article

        Are You a Good Boss-Or a Great One?

        By: Linda A. Hill and Kent Lineback
        Private moments of doubt and fear come even to managers who have spent years on the job. Any number of events can trigger them: an initiative is going poorly; you get a lukewarm performance review; your new assignment is daunting. HBS professor Linda Hill and executive... View Details
        Keywords: Leadership; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Personal Development and Career; Groups and Teams; Power and Influence; Social and Collaborative Networks
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        • 2016
        • Book

        The Content Trap: A Strategist's Guide to Digital Change

        By: Bharat Anand
        Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, I examine a range of businesses around the world, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, from The New... View Details
        Keywords: Networks; Information Technology; Organizational Change and Adaptation; Business Strategy
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        • 08 Jan 2001
        • Research & Ideas

        Can Japan Compete? [Part Two]

        and shareholders have the ability to put the heat on the company if it is not performing. These represent rather substantial changes in the Japanese organizational model. The leading companies—the Sonys—are rapidly moving in these... View Details
        Keywords: by Martha Lagace & Hilah Geer