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  • April 2010
  • Course Overview Note

Managing Human Capital

By: Boris Groysberg
Managing Human Capital, a second-year elective course at Harvard Business School, seeks to create business leaders who understand human resources practices essential to firm performance and who think strategically about managing their own careers. This Managing Human... View Details
Keywords: Human Resources; Human Capital; Management; Outcome or Result; Personal Development and Career
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    Monique Burns Thompson

    Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

    • February 2022 (Revised January 2024)
    • Supplement

    Winning Business at Russell Reynolds (C)

    By: Ethan Bernstein and Cara Mazzucco
    In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
    Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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    • 2009
    • Working Paper

    Taking a 'Deep Dive': What Only a Top Leader Can Do

    By: Howard H. Yu and Joseph L. Bower
    Unlike most historical accounts of strategic change inside large firms, empirical research on strategic management rarely uses the day-to-day behaviors of top executives as the unit of analysis. By examining the resource allocation process closely, we introduce the... View Details
    Keywords: Leading Change; Management Practices and Processes; Resource Allocation; Business Processes; Organizational Change and Adaptation; Organizational Culture; Organizational Structure
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    • April 2021 (Revised August 2024)
    • Case

    The Turnaround at Ford Motor Company

    By: Amy C. Edmondson and Olivia Jung
    This case describes the corporate turnaround of the Ford Motor Company under the charismatic leadership of Alan Mulally. Ford was in deep trouble in the early 2000s as its prices and debt ratings plummeted and employee morale suffered. In 2006, the company anticipated... View Details
    Keywords: Turnaround; Transformation; Restructuring; Organizational Culture; Leading Change; Performance Improvement; Auto Industry; North America
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    • 02 Dec 2019
    • What Do You Think?

    How Does a Company like Boeing Respond to Intense Competitive Pressure?

    possibly was another example unfolded. As reader Anna Johnson put it, “When the pressure to meet quarterly performance expectations against best-guess sales targets and a flesh pounding schedule take precedence, it’s not surprising that... View Details
    Keywords: by James Heskett; Air Transportation
    • Research Summary

    THEME #2: BUILDING CAPABILITIES THROUGH VARIATION

    Prior work has yet to establish definitively the role that variation (e.g. in individuals' activities or organizational processes) plays in the development of capabilities.  Variation is usually either not considered (e.g., the learning curve examines... View Details

    • Article

    Don't Let Power Corrupt You

    By: Julie Battilana and Tiziana Casciaro
    Although power is essential to taking charge and driving change, it makes leaders vulnerable to two traps that can not only erode their own effectiveness but also undermine their teams. Hubris—the excessive pride and self-confidence that can come with power—causes... View Details
    Keywords: Humility; Empathy; Hubris; Leadership; Power and Influence; Moral Sensibility; Performance Effectiveness
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    • September 2013 (Revised April 2014)
    • Case

    Trader Joe's

    By: David L. Ager and Michael A. Roberto
    Based on a variety of metrics, Trader Joe's ranked as one of the most successful grocers in the United States in 2013. Experts estimated that the company had the highest sales per square foot of any major grocery chain, even significantly higher than top performer... View Details
    Keywords: Core Competencies; Growth Strategy; Strategic Positioning; Industry Analysis; Competitive Strategy; Competitive Advantage; Organizational Culture; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States
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      James L. Heskett

      James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

      • Article

      Creating Firm Disclosures

      By: Amir Amel-Zadeh, Alexandra Scherf and Eugene F. Soltes
      Managers expend significant time and effort preparing disclosures about firm performance and strategy. Although prior literature has explored how variation in the style and presentation of disclosures impacts investors' perceptions of firms, little is known about how... View Details
      Keywords: Disclosure; Earnings Conference Call; Field Study; MD＆A; Textual Analysis; Corporate Disclosure
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      • Research Summary

      Environmental Management

      By: Forest L. Reinhardt
      Forest L. Reinhardt is exploring the strategic and operational problems of firms in environmentally significant industries. His book, Down to Earth: Applying Business Principles to Environmental Management (published in 2000 by Harvard Business School Press),... View Details
      • Research Summary

      The Venture Capitalist as Entrepreneur

      Noam's dissertation, entitled The Venture Capitalist as Entrepreneur, won Harvards George S. Dively award for dissertation research. In the dissertation, Noam examined the organizational dynamics and characteristics within venture capital firms themselves, viewing... View Details

      • Research Summary

      Automotive Product Development

      At present, my primary research focus is studying product development in the auto industry. I am working with Stefan Thomke (HBS) and Takahiro Fujimoto (University of Tokyo) on the 4th Round of the Global Automotive Development Study. The first round of this... View Details

      • Article

      Making a Difference: Developing Actionable Knowledge for Practice and Theory

      By: Michael Beer
      There is a widely acknowledged gap between academic research and practice. While the field of organizational studies and development has had an impact on management practice in some organizations, it has had only a modest impact on widely accepted management practice... View Details
      Keywords: Actionable Knowledge; Actionable Practice; Normal Science; Scholar-consultant; Management Practices and Processes; Theory; Innovation Leadership; Organizations; Performance Effectiveness
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      • June 2007 (Revised January 2008)
      • Case

      Joel Klein and Leadership in the NYC Public Schools

      By: Christopher Marquis, Doug Guthrie, Richard Arum and Abby Larson
      Reviews the work of the New York City School Chancellor Joel Klein and his attempt to create a Leadership Academy in order to better train principals to lead New York City public schools. Assesses what leadership skills and strategies are necessary for Klein to create... View Details
      Keywords: Education; Training; Leadership Development; Management Skills; Organizational Design; Performance Improvement; Education Industry; New York (city, NY)
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      • Article

      Mission-Driven Governance

      By: Raymond Fisman, Rakesh Khurana and Edward Martenson

      The purpose of this paper is to provide a useful, easily applied theory of governance performance. The existing model is fundamentally adversarial, rooted in the paradigm of principal-agent conflict. At its base is an image of governance as a never-ending struggle... View Details

      Keywords: Corporate Governance; Governing and Advisory Boards; Knowledge Management; Standards; Mission and Purpose; Organizational Change and Adaptation; Performance Effectiveness; Performance Evaluation
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      • May 2020
      • Article

      Measuring Collaboration in Modern Organizations

      By: Stephen Michael Impink, Andrea Prat and Raffaella Sadun
      Internal communication has been a central theme in organizational economics, as employee collaboration provides insight into the structure of firms. Use of electronic communications data can be transformational for organizational economics, as these data provide a... View Details
      Keywords: Collaboration; Employees; Interactive Communication; Measurement and Metrics; Organizations; Performance
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        Robert Simons

        Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a... View Details

        • Research Summary

        The Toyota Production System: Rules for Activity, Connection, and Pathway Design and Improvement

        Researchers have established that Toyota enjoys advantages in cost, quality, lead time, and flexibility when compared to its competitors in automobile assembly. Differences in generating value have been attributed to differences between the Toyota Production System... View Details