Open Source Software - Publications - Faculty & Research

15 Nov 2018
Book

Can the Global Food Industry Overcome Public Distrust?

JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details

Keywords: by Sean Silverthorne; Agriculture & Agribusiness

18 Apr 2000
Research & Ideas

Learning in Action

Bean, the U.S. Army's Center for Army Lessons Learned (CALL), AT&T's Bell Laboratories, the Timken Companies and General Electric's Change Acceleration Process (CAP). L.L. Bean has long relied on inquiry as a source of learning to... View Details

Keywords: by David A. Garvin

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

example of sales-related hyperbole, Cespedes points to the dire predictions that online buying will eventually cause the real-life “death of a salesman.” While online information sources affect selling, retail sales through ecommerce... View Details

Keywords: by Kristen Senz

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

stores,” which now outnumber all of the Starbucks and McDonald’s in the United States combined. They will account for 40 percent of all new store openings this year, according to a Coresight Research report. Willy Shih, the Robert and... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

“Now that you’ve opened the door to adopting a remote work culture, it may be hard to go back,” Austin says. “My prediction is that there will be a higher demand for more remote-friendly software solutions,... View Details

Keywords: by Dina Gerdeman

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

doctors had to switch from their traditional specialties to treat patients affected by the virus. Given the isolation of coronavirus patients from family members, many doctors and nurses who were not accustomed to providing end-of-life care became the primary View Details

Keywords: by Michael Blanding; Health

08 Dec 2020
Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

field studies, researchers tend to think that workers submit resumes to open positions. In fact, scholars have learned a lot about discrimination in labor markets by sending resumes to job postings to see who gets called back and who... View Details

Keywords: by Michael Blanding; Employment

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

roadmap. Engineers and product managers love it when they’re “left alone.” Take the time to do deeper customer discovery and requirements gathering. Customers might be more open to participating in beta tests, new feature rollouts, focus... View Details

Keywords: by Jeffrey Bussgang

09 Mar 2015
Research & Ideas

Why Entrepreneurs Should Go Work for Government

enforcement on air pollution controls. In California, OpenCounter streamlined registration for small businesses and provided zoning clearances in a fraction of the usual time. In New York, Mark43 is developing software to analyze crime... View Details

Keywords: by Michael Blanding

September 2019 (Revised September 2019)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock

In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details

Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia

Citation

Educators

Purchase

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

are willing to take some risks, disclose some of their shortcomings, and open themselves to constructive criticism—admittedly a tall order. Choosing The Right Position Establishing a management career begins with choosing the right... View Details

Keywords: by Linda Hill

29 Jan 2021
Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

UK’s National Health Service improved influenza vaccine adoption by employing medical professionals in its media efforts." Doctors, nurses, and medical professionals are also opinion leaders because patients trust their health care providers as a main View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim

25 Jul 2005
Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

that we like people who are similar to us; people we are familiar with; people who have reciprocal positive feelings about us; and people who are inherently attractive, either in their appearance or their personality—that is, they are considerate, cheerful, generous,... View Details

Keywords: by Tiziana Casciaro & Miguel Sousa Lobo

05 Sep 2019
Sharpening Your Skills

Making the Right Technical Hire

they do not have a good hiring strategy. For decades, there have been books and articles about building engineering teams. The infamous book The Mythical Man Month by Fred Brooks should be on every software engineer and tech startup... View Details

Keywords: by Julia Austin; Technology

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

greatest source of wealth for most families. In this interview Segel discusses the importance and fascination of real estate, and three important trends remaking the industry: institutionalization, environmentalism, and globalization.... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

Enterprise Balanced Scorecard: The Enterprise Scorecard is the source of essential information for executive management and the board, providing a concise but thorough understanding of the business and its key drivers. This tool describes... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

programs? What management practices work best? Catching Affiliate Fraud Edelman and Brandi, admitted computer geeks, developed software that allowed them to observe management structures within companies using affiliate branding. Edelman,... View Details

Keywords: by Kim Girard; Advertising; Publishing

22 Jul 2019
Book

How to Be a Digital Platform Leader

interest in the subject was initially stimulated by the explosive growth of the Microsoft Windows operating system. The real value of Windows, we learned, was not about the product, per se, but the applications written by independent View Details

Keywords: by Martha Lagace

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

worked in an organization that crossed far over the line where a pride in being the most prestigious firm in their industry became arrogance The result of this was stagnation and a rigid resistance to change, and the cost of this stagnation was tremendous.” Leader... View Details

Keywords: by James Heskett

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

that premise to a new level, opening a four-story, 22,000-square-foot boutique on Fifth Avenue designed by architect Peter Marino that features details such as flashing LED screens and a staircase made of bronze and chestnut. (An even... View Details

Keywords: by Julia Hanna; Consumer Products

Publications