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Publications

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  • 25 Jun 2020
  • News

Global Centers Broaden Understanding of Business and the Pandemic

Steps,” which consisted of four weekly online discussions for HBS and Harvard alumni in Africa. The series of hour-long webinars featured eight HBS faculty (led by Senior Lecturers John Macomber, Euvin Naidoo, and Hakeem Belo-Osagie and... View Details
  • 15 Jun 2021
  • News

Turning Point: Tell Me More

years. It was a fascinating deep dive into the psyche of voters, just as my former company had done to help brands understand their target customers. Via the online panel, I reported to the Clinton campaign with weekly insights. It was... View Details
Keywords: politics; communication; voting; demographics
  • 01 Oct 2000
  • News

A Message from Dean Clark

enhance, and complement our tradition of case-method teaching. In that spirit, we are moving forward on three fronts. First, we are continuing to develop technologies for use in our MBA and Executive Education Programs. Online... View Details
Keywords: Educational Services
  • 17 Jan 2012
  • First Look

First Look: January 17

reference points or anchors to simplify the complex tasks of valuation and negotiation. Read the paper: http://people.hbs.edu/mbaker/cv/papers/refpt.pdf The Four Habits of High-Value Health Care Organizations Author:Richard M.J. Bohmer... View Details
Keywords: Sean Silverthorne
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

told the story of patient advocate Jackie Gruzenski, who faced an all-too-common experience when her husband was hospitalized for a cerebral bleed in 2009. Gruzenski was only allowed to see her husband during very strict visiting hours for the intensive View Details
Keywords: by Carmen Nobel; Health
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

the last decade, a variety of novel patent intermediaries have emerged. We discuss how several online platforms have started services for buying and selling patents but have failed to gain meaningful traction. And new intermediaries that... View Details
Keywords: Sean Silverthorne
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

chart from the same two years. Chances are, those two charts look pretty similar. Sure, there are organizational outliers, like online shoe-seller Zappos, which famously adopted “holacracy,” a structure of no job titles and no... View Details
Keywords: by Carmen Nobel
  • 22 Nov 2011
  • First Look

First Look: November 22

seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit, and there is a desire to intensify Sephora's social media, View Details
Keywords: Sean Silverthorne
  • 24 Sep 2001
  • Research & Ideas

How To Be an Angel Investor

evaluation occurs throughout sourcing, valuing, structuring and negotiating. Given the potential time drain, the best angel investors are careful and strategic in their approach to evaluation. Angels take a variety of approaches to this... View Details
Keywords: by David Amis & Howard Stevenson
  • 12 Aug 2014
  • First Look

First Look: August 12

2014 Journal of Advertising Research Pitfalls and Fraud in Online Advertising Metrics: What Makes Advertisers Vulnerable to Cheaters, and How They Can Protect Themselves By: Edelman, Benjamin G. Abstract—How does View Details
Keywords: Sean Silverthorne
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

  Working PapersMental Accounting and Small Windfalls: Evidence from an Online Grocer Authors:Katherine L. Milkman, John Beshears, Todd Rogers, and Max H. Bazerman (revised March 2008) Abstract We study the effect of small windfalls on... View Details
Keywords: Martha Lagace
  • Web

Diversity | Employment

the online membership database and participation in Harvard’s large LGBT community. There are also several networking and support groups that focus on organizing LGBT faculty and staff and helping them feel comfortable in the workplace.... View Details
  • 19 Oct 2017
  • Research & Ideas

How Charitable Organizations Can Thwart Excuses for Not Giving

educational investment, or new technology. Fund solicitations providing only information without careful framing may be giving consumers an excuse to stay away because of what the product doesn’t have. “People exaggerate a charity’s... View Details
Keywords: by Michael Blanding
  • 20 Apr 2010
  • First Look

First Look: April 20

generated in the rubber chain, it was mostly appropriated by foreigners. This view is in tune with the global commodity chain approach that argues that manufacturing/core economies absorb the bulk of surplus generated in the commodity chain. This paper challenges both... View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • News

Lovepop Woos The Sharks

investments from other Boston companies, including an institutional seed round led by [venture firm] Accomplice. With all the capital, we want to perfect the online gifting experience. Our goal is to redefine expectations for what can fit... View Details
  • 03 Nov 2015
  • First Look

November 3, 2015

November 2015 Quarterly Journal of Economics Behavioral Hazard in Health Insurance By: Baicker, Katherine, Sendhil Mullainathan, and Joshua Schwartzstein Abstract—A fundamental implication of standard moral hazard models is overuse of low-value medical View Details
Keywords: Sean Silverthorne
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

http://www.hbs.edu/research/pdf/08-045.pdf I'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract How do... View Details
Keywords: Martha Lagace
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

competitor's action as both a threat and an opportunity. Here are organizational and process changes that can help meet the challenge.It's one thing to recognize the importance of careful framing when you're faced with a disruptive... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

versus Posted Prices in Online Markets By: Einav, Liran, Chiara Farronato, Jonathan Levin, and Neel Sundaresan Abstract—Auctions were very popular in the early days of internet commerce, but today online... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2022
  • News

Q&A: The Post-Pandemic Path

pandemic-related business shock is permanent versus temporary? For example, has the world moved to more of a takeout culture instead of one that eats in restaurants? Will fewer people travel? You have to always be careful when you’re... View Details
Keywords: April White