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  • All HBS Web  (999)
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  • March 2013 (Revised March 2015)
  • Case

iMatari

By: Joseph L. Badaracco and Matthew Preble
In late 2012, recent Harvard Business School graduate Hannah Lopez is given the opportunity to lead entry into a new market for Plámo, a company that created startup companies in Europe and emerging markets based upon existing successful business models. She had only... View Details
Keywords: Ethical Behavior; Ethical Judgment; Entrepreneurship; Imitation; Ethics; Moral Sensibility; Values and Beliefs; Europe; Middle East
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Badaracco, Joseph L., and Matthew Preble. "iMatari." Harvard Business School Case 313-083, March 2013. (Revised March 2015.)
  • 06 Jul 2023
  • News

Lessons from Major League Baseball's Game-Changing Innovations

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Back in 2014, When Chris Marinak (MBA 2008) was in the process of rolling out the instant replay system as a Senior Vice President at Major League Baseball, he... View Details
  • May 2022
  • Case

Maestro Pizza: Coming in Hot!

By: Ramon Casadesus-Masanell and Fares Khrais
Maestro Pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Middle East; Saudi Arabia
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Casadesus-Masanell, Ramon, and Fares Khrais. "Maestro Pizza: Coming in Hot!" Harvard Business School Case 722-399, May 2022.
  • 11 Oct 2023
  • News

Soldier On

call. Can you tell me what happened next? Phillip Jones: I had gone for a run in the middle of the day. I came back and both of my phones—my personal phone and my city phone—had about 12 missed calls each, all from the city manager.... View Details
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

light in 2017 are substantially more likely than those without such prior ties to bring on female writers following the #MeToo movement, according to a forthcoming article in Management Science titled Scandal, Social Movement, and Change:... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

learned while working with clients through his consulting firm, Kotter International. As Kotter was writing the book, he spent time meeting with C-level execs and their teams, observing the dual operating system ideas in action, he says. The payoff, he said, was the... View Details
Keywords: by Kim Girard
  • Web

Events - Business History

Business and the Making of the Single European Market" 12 pm to 1:30 pm Apr 30 30 Apr 2025 Virtual Seminar Andrea Lluch (CONICET; National University of Los Andes), "Global Development and International Organizations during the Cold War Era: ILO's View Details
  • 23 Jan 2024
  • News

A Wide Net

after HBS. He spent five years at Eton Park Capital Management before setting out on his own. The company that is now Alpha Wave launched with $1.2 billion in 2012 as Falcon Edge. Udwadia and cofounder Rick Gerson, who came from Blue... View Details
Keywords: April White
  • Web

Research & Teaching - Creating Emerging Markets

responsibility in more developed markets? In this video, Professors Tarun Khanna and Geoffrey Jones discuss a thematic paper using CEM data, published in the Strategic Management Journal in 2017: Overcoming Institutional Voids Comparative... View Details
  • 16 Oct 2012
  • First Look

First Look: October 16

in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and organizational issues in building analytical capabilities, and case studies of the application of analytics in... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market... View Details
Keywords: by Robert S. Kaplan
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

Teaching a case study on the National Geographic Society for the first time, HBS professor David A. Garvin walks out to the middle of the horseshoe-shaped classroom and asks his students, "How many of you have familiarity with... View Details
Keywords: by Sean Silverthorne; Publishing
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

side, but many more can be swayed. “There’s the mass in the middle where people are on the margin, and given the right nudges they will go for good or evil. So what those levers are and how to manage those,... View Details
Keywords: by Roberta Holland
  • September 2018
  • Teaching Note

City Year at 30: Toward Long-Term Impact

By: Rosabeth Moss Kanter and Jonathan Cohen
This teaching note assists in the classroom instruction of the HBS No. 318-089, “City Year at 30: Toward Long-Term Impact.” It offers to instructors a case summary and analysis, along with student preparation questions and a guide for classroom discussion of the case.... View Details
Keywords: Scaling; Education Entrepreneurship; Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States
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Kanter, Rosabeth Moss, and Jonathan Cohen. "City Year at 30: Toward Long-Term Impact." Harvard Business School Teaching Note 319-040, September 2018.
  • 21 Aug 2013
  • Research & Ideas

What Went Wrong at J.C. Penney?

home goods. It was particularly well known for home goods and children's ware. And once the family went there, they also shopped for men's and women's apparel, which accounted for almost half of sales. They had a very strong private label program, and to their credit,... View Details
Keywords: by Jim Aisner; Retail
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

workers to select and manage products in its warehouses. By the middle of 2021, US Foods, which employs about 26,000 workers, had 1,000 unfilled driving and warehouse positions. "You’re saying you might be a... View Details
Keywords: by Pamela Reynolds
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

http://www.hbs.edu/research/pdf/08-043.pdf An Investigation of Earnings Management through Marketing Actions (revised) Authors:Craig J. Chapman and Thomas J. Steenburgh Abstract Prior research hypothesizes View Details
Keywords: Martha Lagace
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

according to Magnus Thor Torfason, an assistant professor in Harvard Business School's Entrepreneurial Management Unit. His article for Social Psychological & Personality Science, "Here's a Tip: Prosocial Gratuities Are Linked to... View Details
Keywords: by Dina Gerdeman
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

everything (rebooking flights, notifying the airline, checking on our luggage). Forty-five minutes later, we were boarding the next flight.” Trust your customers, take immediate action, and do not blame them. “After a long trip to India, my tired family arrived at a... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

disinclined to conform to assumed gender stereotypes by working on beauty. The fashion industry, which is also huge, suffers from the same lack of attention from management researchers. Q: You write, "Beauty emerges as an industry which... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
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