LEAD - Publications - Faculty & Research

In March, Anjali Raina was appointed executive director of HBS’s India Research Center in Mumbai. She spent the past fifteen years with Citigroup (India). The center was established in 2006 to support faculty research and course development. It is part of a global... View Details

Keywords: research; world economy; Management

24 Apr 2014
News

Thriving small businesses lead to community strength

Raj Bhatt (MBA 2008) talks about helping to improve his community by investing in local small businesses to provide jobs and services. (Published April 2014) View Details

13 Feb 2024
Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

for people to volunteer themselves. In ongoing work, Coffman continues to unpack the factors that lead to the under-representation of women in male-typed fields. She is currently studying how candidates seek out and process feedback about... View Details

Keywords: by Kara Baskin

March 2009
Case

Barbara Norris: Leading Change in the General Surgery Unit

By: Boris Groysberg, Nitin Nohria and Deborah Bell

Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts University Hospital (EMU). She has inherited a unit with the lowest employee satisfaction scores and highest... View Details

Keywords: Employee Relationship Management; Leading Change; Service Delivery; Organizational Change and Adaptation; Organizational Culture; Groups and Teams; Motivation and Incentives; Satisfaction; Health Industry

Citation

Educators

Purchase

June 24, 2020
Article

Wolfgang Puck on Leading His Restaurants Through the Pandemic

By: Boris Groysberg

Chef Wolfgang Puck shares his experience leading his restaurants and other businesses through the pandemic crisis. He explains how his company has pivoted to find new sources of revenue and how he has become a vocal advocate for the restaurant industry. He also... View Details

Keywords: Coronavirus Pandemic; Restaurants; Restaurant Industry; Reopening; Health Pandemics; Crisis Management; Organizational Change and Adaptation; Safety

Citation

Register to Read

May 17, 2023
Article

Don't Let Passion Lead to Burnout on Your Team

By: Joy Bredehorst, Kai Krautter, Jirs Meuris and Jon M. Jachimowicz

Passion is often heralded as the key to a fulfilling and successful career, but the authors’ recent research suggests that it can also come at a cost: Feeling passionate about work can lead to exhaustion and even burnout. Through studies with more than 700 employees... View Details

Keywords: Burnout; Emotions; Work-Life Balance; Employees

Citation

Read Now

22 May 2019
News

Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers

September 2011 (Revised October 2014)
Case

Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)

By: Michael Tushman and David Kiron

In 2005, Ganesh Natarajan, CEO of Zensar, a Pune, India-based software company, and his senior management team are considering consolidating staff and resources at the firms. Natarajan proposes an additional, possible controversial business unit to the proposed new... View Details

Keywords: Change Management; Technological Innovation; Leading Change; Product Launch; Organizational Change and Adaptation; Organizational Structure; Information Technology Industry

Citation

Educators

Purchase

26 Apr 2024
HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

Leaders intent on boosting team performance could learn from the old-school, military-style approach of Deion Sanders, a former star athlete and now the unorthodox coach behind the revival of two college football teams. “When I’m teaching executives, most of them say... View Details

Keywords: by Avery Forman; Sports

24 Apr 2014
News

Leading by example at a global company

Hiroshi Mikitani (MBA 1993), CEO of Rakuten, talks about leading a global company and the competitive advantages of speaking English. (Published April 2014) View Details

04 Mar 2020

Leading a Financial Institution in the Era of Climate Change

08 Aug 2024
Blog Post

Leading With Curiosity: Mayowa Kuyoro (MBA 2015)

and leadership of complex systems. (HBS) was very helpful in shaping my leadership of self, honing my leadership of others, and giving me the tools to think about leading complex systems.” In particular, a leadership course at HBS, The... View Details

June 2012
Case

Innovating at AT&T: Partnering to Lead the Broadband Revolution

By: Lynda M. Applegate, Phillip Andrews and Kerry Herman

In 2010, the U.S. retail market value for next-generation non-handset wirelessly-enabled devices was just over $1 billion. By 2011 it had grown 1,141% to $13.2 billion and was forecast to reach $24.7 billion in 2015. At the same time, user demand for data was surging... View Details