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Show Results For
- All HBS Web
(505)
- News (82)
- Research (345)
- Multimedia (3)
- Faculty Publications (151)
- 01 Dec 2018
- News
Alumni and Faculty Books for December 2018
at the top, by understanding the impact their words and language have on tone through their conversations in the boardroom and with key stakeholders. Part 3 introduces specific strategies, techniques, and tactics for directors. And Part 4 shows how directors can apply... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to use information about the... View Details
Keywords: by Jean Ayers
- 01 Sep 2020
- News
Road Work
a market that was impacted just as hard but received less assistance.” Camino is also intent on expanding education opportunities for borrowers. With an extensive library of bilingual content and video workshops on topics ranging from digitizing business View Details
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
use tools they already had, or they neglected to request new tools to meet the challenges of an evolving financial system." -David Moss Among the proposed new regulations: higher capital requirements; leverage limits; FDIC-like insurance charges; and, when all else... View Details
- 08 May 2007
- First Look
First Look: May 8, 2007
special focus is the influence that the EU accession process has on the Latvian economy and on economic policy choices in the country. Challenges students to discuss how the environment changes as EU membership is achieved, and which new... View Details
Keywords: Martha Lagace
- 20 Jan 2015
- First Look
First Look: January 20
diplomacy, are not innate talents but can be learned. It lists problems that research has shown often occur in the process of seeking or giving advice, including being overconfident about one's own perspective, failing to seek advice from... View Details
Keywords: Sean Silverthorne
- 16 Jun 2009
- First Look
First Look: June 16
major power-generation assets in the course of the break-up of RAO UES, the Russian electricity monopoly. The case highlights the decision-making process by the company executives in the context of possible... View Details
Keywords: Martha Lagace
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
first clarify, my work does not assess the success or failure of the socialization model described in Manufacturing Morals. I consider myself a process researcher, namely a scholar examining the ways in which human systems operate to... View Details
- 30 Sep 2008
- First Look
First Look: September 30, 2008
with an increase in service quality, in this setting there is no significant relationship between service quality and profitability. My findings highlight the importance of attending to process discipline in certain service settings. They... View Details
Keywords: Martha Lagace
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
But with few exceptions, organizational structure has failed to keep up with other market-fueled technological innovation. As a result, a lot of companies are stuck in a structure rut, and aren’t operating as smoothly as they could be. “We have this sort of binge diet... View Details
Keywords: by Carmen Nobel
- 14 Jul 2009
- First Look
First Look: July 14
based in part on the likelihood of obtaining patents and in part on the projected cash flows of the business under various scenarios. This case examines issues of intellectual property in science, international differences in patent law, and the View Details
Keywords: Martha Lagace
- 09 Sep 2008
- First Look
First Look: September 9, 2008
changes and a common contributor of decision-making biases: forecasting of demand. By over-reaction we mean that the manager over (under) orders when seeing a change in demand. We show that our representative manifestations of... View Details
Keywords: Sean Silverthorne
- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
developed new product categories such as organic food and wind and solar energy, which explicitly focused on sustainability. Again this process has been traced back to the nineteenth century. With the rise in green consumerism and public... View Details
Keywords: by Sean Silverthorne
- 01 Dec 1997
- News
Banking on HBS
single largest reform initiative is the Strategic Compact. Its goals are to make the Bank more user-friendly and client-responsive by moving more resources, personnel, and budgetary and decision-making power into the field. Along with... View Details
Keywords: Garry Emmons
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
shocks and within-/cross-category spillovers. Multiple equilibria are addressed by estimating a selection function from the observed data. The Bayesian approach that combines decision-making with parameter inference, as well as multiple... View Details
Keywords: Sean Silverthorne
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
third adopt a modified form of the recommendations. However, global partner surveys report that 99 percent of FIELD partners want to work with FIELD again. The reason: Their local management teams enjoy the collaborative process of... View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
for finance professionals striving to make well-informed financial decisions. Political homogeneity creates potential risks in the workplace. When decision-makers share the same political views, they risk creating echo chambers that... View Details
Keywords: by Rachel Layne
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
for its global workforce of over 400,000 employees. The case explores the decision-making process that went into the design process and ultimately how they created a revised... View Details
Keywords: Dina Gerdeman
- 17 Apr 2006
- Research & Ideas
Resisting the Seductions of Success
other aspect of my life for professional achievement, but professional achievement has been at the center of my decision-making process throughout my adult life." At first, Tony's crime and confession... View Details