Publications

February 2010 (Revised January 2013)
Case

The Dabbawala System: On-Time Delivery, Every Time

By: Stefan H. Thomke and Mona Sinha

Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material... View Details

Keywords: Information Technology; Service Operations; Service Delivery; Logistics; Alignment; Management Systems; Human Resources; Innovation and Invention; Mumbai

Rowan Clarke is a PhD candidate at Harvard Business School in the Strategy Unit. He researches entrepreneurship and technology/AI for economic development and social impact. His work assists small business entrepreneurs, and high-growth technology... View Details

Keywords: energy; financial services; green technology; retail financial services; microfinance; management consulting; high technology

January 2014 (Revised June 2020)
Case

The Rise and Fall of Nokia

By: Juan Alcacer, Tarun Khanna and Christine Snively

In 2013, Nokia sold its Device and Services business to Microsoft for €5.4 billion. For decades Nokia had led the telecommunications (telecom) industry in handsets and networking. By the late 2000s, however, Nokia's position as market leader in mobile devices was... View Details

Keywords: Mobile Phones; Smartphone; Telecommunications; Mobile and Wireless Technology; Emerging Markets; Technological Innovation; Competitive Strategy; Telecommunications Industry; Asia

Web

Alumni - Global

Latour takes the helm of his family’s centuries-old winemaking company Re: Florent Latour (MBA 1999); By: Julia Hanna 14 Jun 2023 HBS Alumni News Dean Datar Meets with Alumni in East Asia With all-alumni events in Singapore and Tokyo last... View Details

Web

Investors - Entrepreneurship

Capital Partners MBA 1991 Ben Nye Bain Capital Ventures MBA 1992 Swee Ting Pan JAFCO Asia MBA 2007 Neil Rimer Index Ventures MBA 1991 Thomas Roberts Summit Partners MBA 1989 Ryan Schwarz NaviMed Capital MBA 1994 Neil Sequeira General... View Details

Andre F. Perold

André Perold is a Founder, Partner, and Chief Investment Officer of HighVista Strategies, a Boston-based investment firm. HighVista focuses on investing in structurally inefficient public and private markets, including in life sciences, lower middle market private... View Details

Keywords: banking; financial services; information; investment banking industry; professional services

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

and South Asia specialists in Beijing. I discovered that the versions of events that I had been told were different from the versions of events that they, the Chinese, had been told. I found that very revealing. I also have a lot of... View Details

Keywords: by Martha Lagace

Alan D. MacCormack

Alan MacCormack is the MBA Class of 1949 Adjunct Professor of Business Administration at the Harvard Business School, a member of The Digital, Data, and Design (D^3) Institute at Harvard, and a core faculty member... View Details

Keywords: automotive; communications; computer; e-commerce industry; electronics; high technology; information technology industry; internet; semiconductor; software; telecommunications; venture capital industry

Web

NVC Regions - Alumni

Contact) , MBA 2023 Veronica Zhao , MBA 2024 Xiaojie Wang , MBA 2024 Asia Pacific Countries Australia China Taiwan Thailand India Japan Korea Malaysia Pakistan Singapore Philippines Region Breakouts (Click each region to view... View Details

Web

About the Project - Creating Emerging Markets

David Rockefeller Center for Latin American Studies , the Harvard University Center for African Studies , and the Lakshmi Mittal and Family South Asia Institute at Harvard University to identify new interviewees. In Latin America, the... View Details

July 2022
Case

boAt Lifestyle

By: Rajiv Lal and Kairavi Dey

boAt began as a lifestyle brand in the consumer electronics category in 2016 with the aim of bringing affordable, durable, and fashionable audio products and accessories to millennials and Gen-Z customers in India. Born in 2016 with Amazon India as its only sales... View Details

Keywords: Marketing; Brands and Branding; Initial Public Offering; Digital Marketing; Product Development; Product Marketing; Business or Company Management; Electronics Industry; Consumer Products Industry; Web Services Industry; Asia; India

March 2022 (Revised February 2023)
Case

Pakistan Rising: Bazaar's Growth Story (A)

By: Paul A. Gompers and Gamze Yucaoglu

The case opens in September 2021 as Hamza Jawaid and Saad Jangda, co-founders of Bazaar technologies (Bazaar), the Pakistani high growth B2B e-commerce marketplace, are contemplating whether the year-and-a half old startup should also venture into offering financing to... View Details

Keywords: B2B; Business Model; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Value Creation; Globalization; Competition; Expansion; Profit; Resource Allocation; Diversification; Corporate Strategy; Pakistan

August 2023
Case

Floward

By: Krishna Palepu and Namrata Arora

In 2022, Abdulaziz B. Al Loughani, CEO and co-founder of Floward, an online flower and gifting company established in Kuwait in 2017, contemplated the firm's growth trajectory. Floward, an e-commerce enterprise that offered fresh-cut flowers sourced directly from... View Details

Keywords: Initial Public Offering; Expansion; Growth and Development Strategy; E-commerce; Information Technology Industry; Middle East; North Africa; Saudi Arabia; Kuwait; United Arab Emirates; Jordan

Web

Rigorous research, rooted in practice | About

relationships with potential FIELD Global Immersion partners. Africa Asia-Pacific California Europe Japan Latin America Middle East & North Africa Mid-US South Asia Baker Library | Bloomberg Center Delivering distinctive information... View Details

2011
Other Unpublished Work

International Air Transport Association Vision 2050

By: Michael E. Porter

IATA asked 35 strategic thinkers to develop this vision for the next 40 years for the airline industry. The group benefited greatly by the inspirational and strategic leadership and wisdom of Singapore's Minister Mentor, Lee Kuan Yew. And Harvard University Professor... View Details

Keywords: Strategy; Singapore