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    All Business is Local

    Today's business leaders are so obsessed with all things global and virtual that they risk neglecting the critical impact of physical place. It's a paradox of the Internet age: now that it's possible for businesses to be everywhere at once, they need to focus on... View Details

    • 14 May 2009
    • Working Paper Summaries

    Quantity vs. Quality and Exclusion by Two-Sided Platforms

    Keywords: by Andrei Hagiu; Video Game; Web Services
    • March 2013 (Revised April 2014)
    • Case

    Barnes & Noble: Managing the E-Book Revolution

    By: Alan MacCormack, Brian Kimball Dunn and Chris F. Kemerer
    The case describes competition in the market for E-Books, and Barnes & Noble's Strategy in this industry. As a traditional retailer, B&N was challenged by the introduction of digital technologies that allow books to be published, distributed and sold to consumers... View Details
    Keywords: Innovation; Technology Strategy; Platform Competition; Innovation Strategy; Information Technology; Product Development; Digital Platforms; Standards; Disruptive Innovation; Retail Industry; Publishing Industry; North America
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    • September 2016 (Revised January 2020)
    • Case

    Pebble: Wearables Pioneer

    By: David Yoffie and Allison Ciechanover
    In the summer of 2016, wearables “wunderkind” and Pebble founder and CEO, Eric Migicovsky, was pleased with the young startup’s success in the five years since its founding. The Silicon Valley–based company had recently shipped its two millionth smartwatch; held the... View Details
    Keywords: Competition; Strategy; Innovation Strategy; Product; Information Technology; Technological Innovation; Business Startups; Technology Industry; United States; California
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    • 2015
    • Working Paper

    'Be Careless with That!' Availability of Product Upgrades Increases Cavalier Behavior Toward Possessions

    By: Silvia Bellezza, Joshua M. Ackerman and Francesca Gino
    Consumers are often faced with the opportunity to purchase a new, enhanced product (e.g., a new phone), even though the device they currently own is still fully functional. We propose that consumers act more recklessly with their current products and are less concerned... View Details
    Keywords: Carelessness; Product Upgrade; Justification; Loss; Consumer Behavior; Attitudes; Product; Ownership
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    • Research Summary

    Overview

    By: Feng Zhu
    Professor Zhu’s research focuses on the design of platform business models and its impact on platform performance. Platforms have become central to our economy. A platform is a product or service that enables two or more customer groups to interact. For example,... View Details

      Michael A. Wheeler

      Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

      Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
      • November–December 2024
      • Article

      Scaling Up Transformational Innovations

      By: Peter Koen, Ananya Sheth, Mike DiPaola and Linda A. Hill
      For large companies operating in mature sectors—such as Procter & Gamble in consumer goods, Apple in consumer electronics, and Adobe in cloud software—driving growth is a perennial challenge. Growth through acquisition is always an option, but companies often quickly... View Details
      Keywords: Growth and Development Strategy; Leadership; Innovation Strategy; Consumer Products Industry
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      • 11 May 2010
      • First Look

      First Look: May 11

        PublicationsBlock-by-Blockbuster Innovation Author:Rosabeth Moss Kanter Publication:Harvard Business Review 88, no. 5 (May 2010) An abstract is unavailable at this time. Preview the Article: http://hbr.org/2010/05/column-block-by-blockbuster-innovation/ar/1/ Between... View Details
      Keywords: Martha Lagace
      • 14 Jan 2014
      • First Look

      First Look: January 14

      adjustments to the initial pricing scheme that were set to go into effect August 1. Were these changes enough to turn things around? Should Johnson stay the course on the other elements of his repositioning efforts? Is Johnson's experience in setting up View Details
      Keywords: Sean Silverthorne
      • 05 Jul 2023
      • HBS Case

      What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

      Ron Johnson as chief executive officer of JCPenney. Johnson joined from Target and previously worked for Apple, where he’s credited with developing the Apple Store concept. “The trap is when you rely too heavily on one orientation, the... View Details
      Keywords: by Ben Rand
      • 17 Nov 2015
      • HBS Seminar

      Kevin Boudreau, Harvard Business School, London Business School

      • 09 Sep 2011
      • Working Paper Summaries

      Quantity vs. Quality: Exclusion by Platforms with Network Effects

      Keywords: by Andrei Hagiu; Technology

        Complicit: How We Enable the Unethical and How to Stop

        It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of... View Details
        • 14 Nov 2023
        • Research & Ideas

        The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

        Instruments, and Apple were among the most highly connected and at the center of their professional communities. While this makes sense, Nagle says, the study also uncovered that there are “big companies that are not well connected, and... View Details
        Keywords: by Ben Rand
        • September–October 2017
        • Article

        Managing Our Hub Economy: Strategy, Ethics, and Network Competition in the Age of Digital Superpowers

        By: Marco Iansiti and Karim R. Lakhani
        A small number of digital superpowers—Alibaba, Amazon, Microsoft, and others—have become “hub firms” because they control access to billions of mobile customers coveted by all kinds of product and service providers. These hubs drive increasing returns to scale and... View Details
        Keywords: Competition; Strategic Planning; Auto Industry; Technology Industry
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        • 20 Jan 2020
        • News

        Is Venture Capital Worth The Risk?

        • Web

        Unique Value Proposition - Institute For Strategy And Competitiveness

        proposition expands the market . For example, until the iPad came along, customers didn’t realize they wanted tablets—but Apple effectively created a new demand. While the value chain focuses internally on operations, the value... View Details
        • Article

        Products to Platforms: Making the Leap

        By: Feng Zhu and Nathan Furr
        Following the path of companies such as Apple and Amazon, more and more firms are trying to become not just product purveyors but also platform providers, facilitating direct connections between customers and other groups. Although launching a platform can generate new... View Details
        Keywords: Product; Digital Platforms; Expansion
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          Using the Crowd as an Innovation Partner

          From Apple to Merck to Wikipedia, more and more organizations are turning to crowds for help in solving their most vexing innovation and research questions, but managers remain understandably cautious. It seems risky and even unnatural to push problems out to vast... View Details