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- Faculty Publications (103)
- 2020
- Article
Research on Corporate Sustainability: Review and Directions for Future Research
By: Jody Grewal and George Serafeim
We review the literature on corporate sustainability and provide directions for future research. Our review focuses on three actions: measuring, managing and communicating corporate sustainability performance. Measurement is the least developed of the three and...
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Keywords:
Sustainability;
Sustainability Reporting;
Sustainability Management;
Nonfinancial Disclosure;
Nonfinancial Information;
Nonfinancial Performance;
Materiality;
ESG;
ESG (Environmental, Social, Governance) Performance;
ESG Disclosure;
ESG Disclosure Metrics;
ESG Ratings;
ESG Reporting;
Inequality;
Corporate Social Responsibility;
Accounting;
Finance;
Management;
Strategy;
Environmental Sustainability;
Climate Change;
Diversity;
Equality and Inequality;
Corporate Disclosure;
Measurement and Metrics;
Corporate Governance;
Corporate Accountability;
Corporate Social Responsibility and Impact
Grewal, Jody, and George Serafeim. "Research on Corporate Sustainability: Review and Directions for Future Research." Foundations and Trends® in Accounting 14, no. 2 (2020): 73–127.
- August 2020 (Revised September 2020)
- Case
Facelift at Olay (A)
By: Sunil Gupta, Rajiv Lal and Olivia Hull
By October 2017, Procter & Gamble’s skincare brand Olay has been struggling with declining sales for several years. The team has tried many remedies, but none has returned the brand to growth. As pressure grows from Olay’s competitors, including hundreds of new...
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Keywords:
Advertising;
Advertising Campaigns;
Demographics;
Age;
Brands and Branding;
Marketing Channels;
Competitive Advantage;
Competitive Strategy;
Digital Marketing;
Transformation;
Marketing Strategy;
Social Marketing;
Beauty and Cosmetics Industry;
United States;
Ohio
Gupta, Sunil, Rajiv Lal, and Olivia Hull. "Facelift at Olay (A)." Harvard Business School Case 521-011, August 2020. (Revised September 2020.)
- July 2020 (Revised January 2021)
- Case
Rosalind Fox at John Deere
By: Anthony Mayo and Olivia Hull
Rosalind Fox, the factory manager at John Deere’s Des Moines, Iowa plant, has improved the financial standing of the factory in the three years she’s been at its helm. But employee engagement scores—which measured employees’ satisfaction with working conditions and...
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Keywords:
Agribusiness;
Change Management;
Experience and Expertise;
Talent and Talent Management;
Diversity;
Gender;
Race;
Engineering;
Geographic Location;
Globalized Markets and Industries;
Leadership Development;
Leadership Style;
Leading Change;
Management Style;
Management Teams;
Organizational Culture;
Personal Development and Career;
Prejudice and Bias;
Power and Influence;
Status and Position;
Trust;
Agriculture and Agribusiness Industry;
United States
Mayo, Anthony, and Olivia Hull. "Rosalind Fox at John Deere." Harvard Business School Case 421-011, July 2020. (Revised January 2021.)
- June 2020
- Article
Informing Dissent
By: Hillary Greene and Dennis Yao
The first part of this commentary argues that because the production of dissent depends on the availability of information, greater attention should focus on government restrictions on access to official information. At no time is this more important than when...
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Keywords:
Dissent;
Information Monopoly;
Economics Of Speech;
Freedom Of Information Act (FOIA);
Self-censorship;
Social Pressure;
Information;
Government and Politics;
Spoken Communication;
Society
Greene, Hillary, and Dennis Yao. "Informing Dissent." Law, Culture and the Humanities 16, no. 2 (June 2020): 200–212.
- January 2020 (Revised April 2020)
- Case
Fossil Fuel Divestment
By: Michael W. Toffel and Sarah Gulick
The president of Harvard University is facing growing pressure from students, alumni, and other climate change activists that are urging the university to divest its multi-billion dollar endowment from fossil fuel companies. The case summarizes the arguments for and...
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Keywords:
Divestment;
Harvard University;
Higher Education;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Climate Change;
Public Opinion;
Ethics;
Education Industry
Toffel, Michael W., and Sarah Gulick. "Fossil Fuel Divestment." Harvard Business School Case 620-093, January 2020. (Revised April 2020.)
- January 2020
- Background Note
Climate Change in 2020: Implications for Business
By: Rebecca M. Henderson, Sophus A. Reinert and Mariana Oseguera
This note provides general information about climate change and its implications for business. Included is an overview of climate change science and a number of its impacts, including rising sea levels, changing weather patterns and extreme weather, pressure on water...
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Keywords:
Climate Change;
Environmental Accounting;
Agribusiness;
Economic Growth;
Energy Conservation;
Energy Generation;
Renewable Energy;
Energy Sources;
Non-Renewable Energy;
Globalized Markets and Industries;
National Security;
Government Legislation;
Operations;
Corporate Social Responsibility and Impact;
Problems and Challenges;
Risk and Uncertainty;
Natural Disasters;
Natural Environment;
Environmental Sustainability;
Pollutants;
Science-Based Business;
Weather;
Society;
Technology
Henderson, Rebecca M., Sophus A. Reinert, and Mariana Oseguera. "Climate Change in 2020: Implications for Business." Harvard Business School Background Note 320-087, January 2020. (Click here for a complimentary copy on the Business & Environment Initiative’s site.)
- September 2019
- Teaching Note
Gun Safety in America: Three Leaders Propose Innovative Solutions
By: Rosabeth Moss Kanter and Joseph Paul
This is a teaching note to the original case: Gun violence was a significant problem in America. Three Harvard Advanced Leadership Initiative Fellows Christy Wood, Russell Sternlicht, and Gareth Glaser each decided to do something about gun safety. They each used...
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Keywords:
Gun Violence;
Guns;
Advanced Leadership;
Advanced Leadership Initiative;
Innovation;
Innovation & Entrepreneurship;
Social Change;
Social Responsibility;
Leadership;
Change Management;
Experience and Expertise;
Social Entrepreneurship;
Values and Beliefs;
Policy;
Governing Rules, Regulations, and Reforms;
Leading Change;
Non-Governmental Organizations;
Social Issues;
Corporate Social Responsibility and Impact;
United States
- September 2019 (Revised January 2020)
- Case
Gun Safety in America: Three Leaders Propose Innovative Solutions
By: Rosabeth Moss Kanter and Joseph Paul
Gun violence was a significant problem in America. Three Harvard Advanced Leadership Initiative Fellows Christy Wood, Russell Sternlicht, and Gareth Glaser each decided to do something about gun safety. They each used their professional and leadership experience to...
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Keywords:
Gun Violence;
Guns;
Advanced Leadership;
Advanced Leadership Initiative;
Innovation;
Innovation & Entrepreneurship;
Social Change;
Social Responsibility;
Leadership;
Change Management;
Experience and Expertise;
Social Entrepreneurship;
Values and Beliefs;
Policy;
Governing Rules, Regulations, and Reforms;
Leading Change;
Non-Governmental Organizations;
Social Issues;
Innovation and Invention;
Corporate Social Responsibility and Impact;
United States
Kanter, Rosabeth Moss, and Joseph Paul. "Gun Safety in America: Three Leaders Propose Innovative Solutions." Harvard Business School Case 320-004, September 2019. (Revised January 2020.)
- July–August 2019
- Article
Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions
By: Yanhua Bird, Jodi L. Short and Michael W. Toffel
Exploitive working conditions have spurred companies to pressure their suppliers to adopt labor codes of conduct and to conform their labor practices to the standards set forth in those codes. Yet little is known about whether organizational structures such as codes...
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Keywords:
Organization Theory;
Economic Sociology;
Social Responsibility;
Sustainability;
Auditing;
Process Improvement;
Organizational Structure;
Corporate Social Responsibility and Impact;
Supply Chain;
Labor;
Working Conditions
Bird, Yanhua, Jodi L. Short, and Michael W. Toffel. "Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions." Organization Science 30, no. 4 (July–August 2019): 847–867. (Best Paper Award at ComplianceNet Conference 2019, 2020 Responsible Research in Management Award Finalist.)
- 2018
- Working Paper
Corporate Sustainability: A Strategy?
By: George Serafeim
We explore the conditions under which firms maintain their competitive advantage through sustainability-based differentiation when faced with imitation pressures by industry peers. We document growing intraindustry convergence on sustainability actions over time for...
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Keywords:
Sustainability;
Corporate Performance;
Industry Analysis;
CSR;
ESG;
ESG (Environmental, Social, Governance) Performance;
Environment;
Social Responsibility;
Strategy And Execution;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Strategy;
Performance;
Corporate Strategy
Ioannou, Ioannis, and George Serafeim. "Corporate Sustainability: A Strategy?" Harvard Business School Working Paper, No. 19-065, January 2019. (Revised April 2021.)
- January 2019 (Revised October 2019)
- Case
Rural Taobao: Alibaba's Expansion into Rural E-Commerce
By: Tarun Khanna, Ryan Allen, Adam Frost and Wesley Koo
Alibaba's Rural Taobao initiative had been launched in 2014 as a public service initiative to increase e-commerce adoption in China’s remote rural areas. In the first two iterations of the initiative, dubbed “1.0” and “2.0,” Alibaba had partnered with local businesses...
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Keywords:
Strategy;
Business Growth;
Ecommerce;
Corporate Social Responsibility;
Business And Government;
Emerging Market;
Digital Platforms;
Internet and the Web;
Emerging Markets;
Rural Scope;
Growth and Development Strategy;
Competitive Strategy;
Corporate Social Responsibility and Impact;
Business and Government Relations;
Decision Making;
E-commerce;
China
Khanna, Tarun, Ryan Allen, Adam Frost, and Wesley Koo. "Rural Taobao: Alibaba's Expansion into Rural E-Commerce." Harvard Business School Case 719-433, January 2019. (Revised October 2019.)
- Article
Diversity Thresholds: How Social Norms, Visibility, and Scrutiny Relate to Group Composition
By: Edward H. Chang, Katherine L. Milkman, Dolly Chugh and Modupe Akinola
Across a field study and four experiments, we examine how social norms and scrutiny affect decisions about adding members of underrepresented populations (e.g., women, racial minorities) to groups. When groups are scrutinized, we theorize that decision makers strive to...
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Keywords:
Social Norms;
Impression Management;
Groups and Teams;
Governing and Advisory Boards;
Diversity;
Gender;
Decision Making
Chang, Edward H., Katherine L. Milkman, Dolly Chugh, and Modupe Akinola. "Diversity Thresholds: How Social Norms, Visibility, and Scrutiny Relate to Group Composition." Academy of Management Journal 62, no. 1 (February 2019): 144–171.
- January–February 2019
- Article
Who Loses When a Team Wins? Better Performance Increases Racial Bias
By: Letian Zhang
Although it is well known that organizational and team performance influences strategic decision-making, little is known about its impact on ascriptive inequality. This study proposes a performance effect on racial bias: higher team performance reduces managers’...
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Keywords:
Discrimination;
Race And Ethnicity;
Performance Feedback;
NBA;
Prejudice and Bias;
Race;
Ethnicity;
Performance;
Sports
Zhang, Letian. "Who Loses When a Team Wins? Better Performance Increases Racial Bias." Organization Science 30, no. 1 (January–February 2019): 40–50.
- 2018
- Article
Cracking the Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing
By: Julie Battilana
While in recent decades the social and business sectors have evolved on fairly separate tracks, today companies are increasingly expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social...
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Keywords:
Hybrid Organizations;
Hybrid Organizing;
Multiple Goals;
Social Enterprise;
Goals and Objectives;
Organizational Design;
Organizational Culture
Battilana, Julie. "Cracking the Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing." M@n@gement 21, no. 4 (2018): 1278–1305.
- Article
The Business Case for Curiosity
By: Francesca Gino
Although leaders might say they value inquisitive minds, in reality most stifle curiosity, fearing it will increase risk and inefficiency. Harvard Business School’s Francesca Gino elaborates on the benefits of and common barriers to curiosity in the workplace and...
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Keywords:
Organizational Culture;
Employees;
Creativity;
Cognition and Thinking;
Learning;
Decision Making;
Performance Effectiveness
Gino, Francesca. "The Business Case for Curiosity." Harvard Business Review 96, no. 5 (September–October 2018): 48–57.
- 2018
- Book
Rebel Talent: Why It Pays to Break the Rules at Work and Life
By: F. Gino
The world’s best chef.
An airline captain who brought his flight to safety in a daring water landing.
A magician known for his sensational escape acts.
A computer scientist who founded a world-renowned animation studio.
What do all of these... View Details
An airline captain who brought his flight to safety in a daring water landing.
A magician known for his sensational escape acts.
A computer scientist who founded a world-renowned animation studio.
What do all of these... View Details
Gino, F. Rebel Talent: Why It Pays to Break the Rules at Work and Life. New York: Dey Street Books, 2018.
- Article
Investors as Stewards of the Commons?
By: George Serafeim
Over the past few years, there has been a significant increase in the number of initiatives seeking to mobilize investor voice towards positive social impact. In this paper, I provide a framework outlining the role of investors as stewards of the commons. While...
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Keywords:
Collaboration;
Industry Self-regulation;
Sustainability;
ESG;
Capital Markets;
Investor Behavior;
Investment Activism;
Social Issues;
Environmental Sustainability;
Corporate Social Responsibility and Impact;
Cooperation
Serafeim, George. "Investors as Stewards of the Commons?" Journal of Applied Corporate Finance 30, no. 2 (Spring 2018): 8–17.
- August 8, 2017
- Article
Buying Time Promotes Happiness
By: A.V. Whillans, Elizabeth W. Dunn, Paul Smeets, Rene Bekkers and Michael I. Norton
Around the world, increases in wealth have produced an unintended consequence: a rising sense of time scarcity. We provide evidence that using money to buy time can provide a buffer against this time famine, thereby promoting happiness. Using large, diverse samples...
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Whillans, A.V., Elizabeth W. Dunn, Paul Smeets, Rene Bekkers, and Michael I. Norton. "Buying Time Promotes Happiness." Proceedings of the National Academy of Sciences 114, no. 32 (August 8, 2017): 8523–8527.
- July 2017 (Revised September 2017)
- Case
Donald Trump Calls Carrier Corporation
By: Andy Zelleke and Brian Tilley
This case examines the influence of political pressure on corporate decision-making. It questions whether fidelity to domestic operations ought to be a corporate social responsibility, and thus it challenges the limits of “social responsibility” as a corporate ideal....
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Keywords:
Corporate Social Responsibility;
Board Decisions;
Political Influence;
Layoffs;
Offshoring And Outsourcing;
Manufacturing;
United States;
Mexico;
Governing and Advisory Boards;
Decision Making;
Job Cuts and Outsourcing;
Political Elections;
Corporate Social Responsibility and Impact;
Corporate Governance;
Technology Industry;
Manufacturing Industry;
Connecticut;
Indiana;
Mexico
Zelleke, Andy, and Brian Tilley. "Donald Trump Calls Carrier Corporation." Harvard Business School Case 318-030, July 2017. (Revised September 2017.)
- March 23, 2017
- Article
Incentives Don't Help People Change, but Peer Pressure Does
By: Susanna Gallani
This article summarizes the findings of a research study that examined the effectiveness of monetary and non-monetary incentives in establishing persistent organizational behavior modifications. The results of the study highlight the interplay between monetary and...
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Gallani, Susanna. "Incentives Don't Help People Change, but Peer Pressure Does." Harvard Business Review Digital Articles (March 23, 2017).