Publications

April 1995
Supplement

Home Shopping Network, Inc. (Abridged) (SS)

By: Timothy A. Luehrman

Keywords: Television Entertainment; Media and Broadcasting Industry

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

American retailers are heading into a holiday shopping season unlike any other as the spiraling COVID-pandemic and limp economy threaten consumer spending. We asked Harvard Business School faculty members—in particular, authors of recent... View Details

Keywords: by Danielle Kost; Retail

October 2024
Supplement

Boba Fete Tea Shop – Instructor Worksheet

By: Charles C.Y. Wang and Miles Mrowiec

July 2020
Supplement

Bark Gift Shop Ltd. Assignment Worksheet Solution

By: Susanna Gallani

June 1987 (Revised January 1988)
Background Note

Emergence of the Electronic In-Home Shopping Industry

By: Mark S. Albion and Walter J. Salmon

Keywords: Electronics Industry; Retail Industry

October 2024
Supplement

Boba Fete Tea Shop – Student Worksheet

By: Charles C.Y. Wang and Miles Mrowiec

September 4, 1988
Article

Why the Military Can't Learn to Shop

By: J. Ronald Fox

Keywords: Learning

March 2023 (Revised August 2023)
Case

Majid Al Futaim: Adapting the Shopping Mall to the Digital Era

By: Antonio Moreno and Gamze Yucaoglu

The case opens in August 2022, as Ahmed Galal Ismail, CEO of Majid Al Futtaim Properties and Fatima Zada, digital and omnichannel director at Majid Al Futtaim Shopping Malls, go over the plans to roll out the omnichannel mall offering for the Mall of the Emirates they... View Details

Keywords: Business Model; Strategy; Information Technology; Technology Adoption; Value Creation; Competition; Expansion; Profit; Corporate Strategy; Retail Industry; Real Estate Industry; United Arab Emirates

Educators

August 1994 (Revised June 1995)
Case

The TV-Home Shopping Wars: QVC and Its Competitors

By: Jeffrey F. Rayport

Educators

February 1982 (Revised November 1982)
Case

North American Philips Lighting Corp.: Project Shopping Cart

26 Jun 2017
Research & Ideas

How Cellophane Changed the Way We Shop for Food

oxygen that touched a product, thus preventing discoloration. “Cellophane played a big part in how the color of food started to be controlled and standardized,” she says. The rise of self-service grocery stores Through the turn of the 20th century, especially in... View Details

Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising

29 Oct 2024
Cold Call Podcast

Can a Coffee Shop in Utah Help Solve Underemployment for People with Disabilities?

Keywords: Re: Richard S. Ruback

2019
Working Paper

Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure

By: Doug J. Chung, Kyoungwon Seo and Reo Song

This study examines the effect of technology stores—company-owned Apple and Microsoft retail stores—on mall configuration. We formulate a structural model that considers the endogenous location decisions of retail stores, taking into account both market characteristics... View Details

Keywords: Apple Store; New Anchor Store; Discrete Game; Complete Information; Multiple Equilibria; GPGPU Technology; Simulator; Bayesian Estimation; Shopping Mall; Spillover

Read Now

February 2003 (Revised August 2004)
Case

Flextronics: Deciding on a Shop Floor System for Producing the Microsoft Xbox

By: Jeffrey T. Polzer and Alison Berkley Wagonfeld

Jim McCusker must guide a group decision-making process aimed at getting input and buy-in from key people in California, Mexico, and Austria to choose a shop floor IT system for Flextronics. McCusker is Flextronics' account manager for the Microsoft Xbox project.... View Details

Keywords: Groups and Teams; Decision Making; Power and Influence; Geographic Location; Problems and Challenges; Leadership; California; Mexico; Austria

Educators

13 Oct 2017
Working Paper Summaries

Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks

Keywords: by Paul Green, Jr., Francesca Gino, and Bradley Staats

2017
Working Paper

Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks

By: Paul Green Jr., Francesca Gino and Bradley Staats

Many organizations employ interpersonal feedback processes as a structured means of informing and motivating employee improvement. Ample evidence suggests that these feedback processes are largely ineffective, and despite a wealth of prescriptive literature, these... View Details

Keywords: Developmental Feedback; Self-concept; Positive Illusions; Social Network; Threat; Identity; Social and Collaborative Networks; Behavior; Performance; Social Media

SSRN

Read Now

28 Jan 2020
Working Paper Summaries

Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure

Keywords: by Doug J. Chung, Kyoungwon Seo, and Reo Song; Retail; Real Estate

November 2013
Article

Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping

By: Jill Avery, Thomas Steenburgh, John A. Deighton and Mary Caravella

Buying a product has never been easier. Consumers can shop online, over the phone or via mail order, from home or on the go, and if they want to experience touch and feel, they can also visit a "real" store. Often, one and the same retailer offers several of these... View Details

Keywords: Channel Management; Retailing; Marketing; Marketing Channels; Marketing Strategy; E-commerce; Retail Industry; United States