Publications

January 1997
Background Note

Conducting a Performance Appraisal Interview

By: Michael Beer

Discusses typical problems experienced by managers in conducting performance appraisal interviews. The underlying causes of these problems are analyzed and ideas are presented that might help managers overcome these problems. A rewritten version of an earlier note. View Details

Keywords: Compensation and Benefits; Managerial Roles; Performance Evaluation; Problems and Challenges

Educators

December 1989
Supplement

People Express Philosophy: Interview with Don Burr, Video

By: Michael Beer

Presents an interview with Don Burr as he reviews the philosophy of management and managements approach of People Express. View Details

Keywords: Management Style; Management Teams; Strategy; Goals and Objectives; Air Transportation Industry

December 2020
Supplement

Video Interview with Felecia Hatcher

By: Rosabeth M. Kanter and Joyce J. Kim

Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural... View Details

Keywords: Entrepreneurial Ecosystems; Female Entrepreneur; Sexism; Racism; Entrepreneurship; Business Startups; Diversity; Gender; Race; Prejudice and Bias; City; Culture; Miami

December 1989
Supplement

People Express Decline: Interview with Don Burr, Video

By: Michael Beer

Presents an interview with Don Burr, CEO, as he reviews his account of how and why People Express failed as a corporation and was ultimately sold to Continental Airlines. View Details

Keywords: Management Teams; Failure; Business Exit or Shutdown; Air Transportation Industry

17 May 2017
Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

Minority job applicants are “whitening” their resumes by deleting references to their race with the hope of boosting their shot at jobs, and research shows the strategy is paying off. In fact, companies are more than twice as likely to call minority applicants for... View Details

Keywords: by Dina Gerdeman

February 2004
Case

Interview with Prof. Theodore Levitt

By: Stephen A. Greyser and John A. Quelch

Educators

December 2020
Supplement

Video Interview with Pandwe Gibson

By: Rosabeth M. Kanter and Joyce J. Kim

Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural... View Details

Keywords: Female Entrepreneur; Entrepreneurial Ecosystems; Sexism; Racism; Entrepreneurship; Business Startups; Diversity; Gender; Race; Prejudice and Bias; City; Culture; Miami

2008
Other Teaching and Training Material

Interview with Joseph L. Bower

By: Joseph L. Bower

Keywords: Crisis Management; Management Succession

Article

An Interview with Lynda Applegate

By: L. M. Applegate

Keywords: Information

August 2004
Supplement

Interview with Christine Day - Starbucks

By: John A. Quelch

July 2003 (Revised June 2004)
Supplement

Mercy Corps Interviews with Social Entrepreneurs

By: Christopher A. Bartlett

March 2009 (Revised August 2009)
Exercise

Managing Your Own Human Capital: Executive Interview Exercise (2008)

By: Boris Groysberg and Robin Abrahams

This note contains instructions for an exercise in which students interview C-level executives on how they have managed their careers. View Details

Keywords: Personal Development and Career; Leadership Development

August 2009
Exercise

Managing Your Own Human Capital: Executive Interview Exercise (2009)

By: Boris Groysberg and Robin Abrahams

This note contains instructions for an exercise in which students interview C-level executives on how they have managed their careers. View Details

Keywords: Managerial Roles; Personal Development and Career; Strategic Planning; Personal Characteristics

Article

No Team is an Island: How Leaders Shape Networked Ecosystems for Team Success

By: Inga Carboni, Robert Cross and Amy C. Edmondson

Today’s organizations rely on networks of dynamic systems of “agile” teams to get work done. Teams are distributed, transient, and loosely bounded in service of responsiveness and innovation. The key to this new way of doing work is managing the networked ecosystem in... View Details

Keywords: Cross-functional Teams; Teams; Interviews; Leadership; Groups and Teams; Networks