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Publications

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    • All HBS Web  (377)
      • Faculty Publications  (156)

      by Nancy F. KoehnRemove by Nancy F. Koehn →

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      • June 2014 (Revised March 2016)
      • Teaching Note

      Starbucks Coffee Company: Transformation and Renewal

      By: Nancy F. Koehn
      Keywords: General Management; Corporate Change And Sustainability; Turnaround; Howard Schultz; Leading Change; Starbucks; Change; Decision Making; Entrepreneurship; Ethics; Growth and Development; Innovation and Invention; Leadership; Management; Organizations; Risk and Uncertainty; Strategy; Value; Retail Industry; Service Industry; North and Central America; Asia; Europe; South America
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      Koehn, Nancy F. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Teaching Note 314-143, June 2014. (Revised March 2016.)
      • June 2014
      • Case

      Starbucks Coffee Company: Transformation and Renewal

      By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

      Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

      Keywords: Howard Schultz; Starbucks; Transformation; Turnaround; Change; Decision Making; Entrepreneurship; Growth and Development; Leadership; Organizations; Problems and Challenges; Risk and Uncertainty; Strategy; Value; Consumer Products Industry; Food and Beverage Industry; Retail Industry; North and Central America; Europe; Asia; South America; Middle East; Latin America
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      Koehn, Nancy F., Kelly McNamara, Nora N. Khan, and Elizabeth Legris. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Case 314-068, June 2014.
      • March 25, 2014
      • Guest Column

      Calling All Leaders: Feed and Water Yourself

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Calling All Leaders: Feed and Water Yourself." Huffington Post, The Blog (March 25, 2014).
      • February 20, 2014
      • Article

      Today's Neighborhood Drugstore Is Tomorrow's Neighborhood Health Care Company

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Today's Neighborhood Drugstore Is Tomorrow's Neighborhood Health Care Company." Leadership Forum (February 20, 2014).
      • Article

      Racing to Win: Leadership Lessons from the Conquest of the South Pole

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Racing to Win: Leadership Lessons from the Conquest of the South Pole." Leadership Forum (January 8, 2014).
      • January 10, 2014
      • Guest Column

      Racing to Win: The Conquest of the South Pole

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Racing to Win: The Conquest of the South Pole." Huffington Post, The Blog (January 10, 2014).
      • November 19, 2013
      • Guest Column

      The Road to America Leads Through Gettysburg

      By: Nancy F. Koehn
      Keywords: American History; Abraham Lincoln; American Civil War; Leadership; United States
      Citation
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      Koehn, Nancy F. "The Road to America Leads Through Gettysburg." Washington Post, On Leadership (November 19, 2013).
      • September 19, 2013
      • Article

      Leading Productive Meetings: 8 Rules of the Road

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Leading Productive Meetings: 8 Rules of the Road." Leadership Forum (September 19, 2013).
      • September 2013
      • Teaching Note

      Gary Hirshberg and Stonyfield Farm

      By: Nancy F. Koehn and Nora N. Khan

      Gary Hirshberg and Stonyfield Farm is the story of one entrepreneur's vision and journey to create a market-leading, environmentally responsible business founded on the principles of product quality, organizational alignment and sustainability. A former... View Details

      Keywords: Development Stage Enterprises; Entrepreneurs; Experimentation; Management By Objective; Technology; Values; Leadership; Entrepreneurship; Agriculture and Agribusiness Industry; United States
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      Koehn, Nancy F., and Nora N. Khan. "Gary Hirshberg and Stonyfield Farm." Harvard Business School Teaching Note 314-019, September 2013.
      • July 3, 2013
      • Article

      A 4-Step Guide to Assessing and Strengthening Your Institution's Brand

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "A 4-Step Guide to Assessing and Strengthening Your Institution's Brand." Leadership Forum (July 3, 2013).
      • June 6, 2013
      • Article

      Why Brand Matters in Health Care

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Why Brand Matters in Health Care." Leadership Forum (June 6, 2013).
      • April 21, 2013
      • Article

      Making Mentoring Count

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Making Mentoring Count." Leadership Forum (April 21, 2013).
      • February 27, 2013
      • Article

      Breaking Out of the Davos Bubble

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Breaking Out of the Davos Bubble." Leadership Forum (February 27, 2013).
      • January 26, 2013
      • Guest Column

      Lincoln's School of Management

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Lincoln's School of Management." Business Day. New York Times (January 26, 2013).
      • January 8, 2013
      • Blog Post

      Howard Schultz Wants to Know: Are You a Bystander?

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Howard Schultz Wants to Know: Are You a Bystander?" Harvard Business Review Blogs (January 8, 2013). http://blogs.hbr.org/2013/01/hbr-90th-anniversary-gala/.
      • December 14, 2012
      • Article

      Feed and Water the Leaders

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "Feed and Water the Leaders." Leadership Forum (December 14, 2012).
      • November 9, 2012
      • Guest Column

      For Obama, Where Has Lincoln Gone?

      By: Nancy F. Koehn
      The 2012 presidential race was not only the most expensive in history, it was also one of the most closely contested elections the country has known. President Barack Obama inherits the very serious challenge of trying to reunite a divided nation in which political... View Details
      Keywords: Leadership
      Citation
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      Koehn, Nancy F. "For Obama, Where Has Lincoln Gone?" On Leadership. Washington Post (November 9, 2012).
      • October 28, 2012
      • Guest Column

      From Calm Leadership, Lasting Change

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "From Calm Leadership, Lasting Change." New York Times (October 28, 2012).
      • October 27, 2012
      • Article

      From Calm Leadership, Lasting Change

      By: Nancy F. Koehn
      Keywords: Rachel Carson
      Citation
      Read Now
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      Koehn, Nancy F. "From Calm Leadership, Lasting Change." New York Times (October 27, 2012).
      • October 19, 2012
      • Article

      How Do You Show Up?

      By: Nancy F. Koehn
      Citation
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      Koehn, Nancy F. "How Do You Show Up?" Leadership Forum (October 19, 2012).
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