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- Faculty Publications (28)
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- All HBS Web (101)
- Faculty Publications (28)
- 2022
- White Paper
Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers
By: Joseph B. Fuller and Manjari Raman
A significant number of American workers—44%—are employed in low wage jobs at the front line of industries. Despite undertaking some of the most tedious, dirtiest, and most dangerous jobs, low-wage workers are—and have long been—the most likely to be overlooked by... View Details
Keywords: COVID-19; Labor Market; Low-wage Workers; Worker Welfare; Churn/retention; Morale; Jobs and Positions; Employees; Wages; Retention; Well-being; Human Resources
Fuller, Joseph B., and Manjari Raman. "Building from the Bottom Up: What Business Can Do to Strengthen the Bottom Line by Investing in Front-line Workers." White Paper, Harvard Business School, January 2022.
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
supporting caregivers a critical talent management issue, according to a new report, The Caring Company: How Employers Can Cut Costs and Boost Productivity by Helping Employees Manage Caregiving Needs, View Details
- 28 Jan 2022
- News
Helping Trapped Low-Wage Workers, Employers Struggling to Fill Spots
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
processes, not universal rules. Nor should they assume that workers’ preferences will remain static. As we move from one next normal to a subsequent one, their needs will change just as those of the company do. Joseph View Details
Keywords: by Kristen Senz
- July 2019 (Revised May 2020)
- Case
AT&T, Retraining, and the Workforce of Tomorrow
By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg
By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... View Details
Keywords: AT＆T; Workforce; Skills; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Competency and Skills; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Telecommunications Industry; Communications Industry; United States
Kerr, William R., Joseph B. Fuller, and Carl Kreitzberg. "AT&T, Retraining, and the Workforce of Tomorrow." Harvard Business School Case 820-017, July 2019. (Revised May 2020.)
- 01 Dec 2018
- News
Competencies and Credentials
- February 2019 (Revised September 2019)
- Case
Theranos: The Unicorn That Wasn't
By: Joseph B. Fuller and John Masko
In 2003, 19-year-old Elizabeth Holmes founded a startup dedicated to making blood testing easier and more affordable. By 2015, her company, Theranos, was worth $9 billion. It boasted a star-studded board and contracts with national pharmacy and supermarket chains... View Details
Keywords: Theranos; Blood; Lab Testing; Fraud; Holmes; Balwani; Shultz; Carreyrou; Securities And Exchange Commission; Food And Drug Administration; FDA; SEC; Health Testing and Trials; Corporate Accountability; Organizational Culture; Misleading and Fraudulent Advertising; Crime and Corruption; Entrepreneurship; Medical Devices and Supplies Industry
Fuller, Joseph B., and John Masko. "Theranos: The Unicorn That Wasn't." Harvard Business School Case 319-068, February 2019. (Revised September 2019.)
- 13 Apr 2010
- First Look
First Look: April 13
http://ssrn.com/abstract=1238158 Just Say No to Wall Street: Putting a Stop to the Earnings Game Authors:Joseph Fuller and Michael C. Jensen Abstract Putting an end to the "earnings game" requires... View Details
Keywords: Martha Lagace
- 23 Oct 2019
- News
Exploring Big Issues at the Intersection of Business and Society
Professor Joseph Fuller looked beyond dystopian forecasts to explore how ever-evolving technology has the potential to improve the quality of work lives, the earnings of most workers, View Details
Keywords: Educational Innovation
- 17 Jan 2020
- In Practice
6 Traits That Set Top Business Leaders Apart
delegate responsibility for designing and implementing plans to achieve those ends to the maximum degree possible." Joseph B. Fuller... View Details
Keywords: by Danielle Kost
- Web
Leadership, Ethics, and Corporate Accountability Course | HBS Online
style and managing the conditions that drive team performance. 6 weeks, 7-9 hrs/week Pay by July 7 $1,850 Certificate Management Essentials Professors Joseph View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 04 Apr 2017
- First Look
First Look at New Research, April 4
investors provide a little funding and limited governance to an increased number of startups that they are more likely to abandon, but where initial experiments significantly inform beliefs about the future potential of the venture. This... View Details
Keywords: Sean Silverthorne
- Web
Research - Managing the Future of Work
help employees manage their caregiving responsibilities—while reducing costs and increasing productivity By: Joseph B. Fuller View Details
- Web
Managing the Future of Work
its talent retention and financial stability. Wellthy: The Economics of Caring By: Joseph B. Fuller & Brian Trelstad 28 FEB 2020 (Revised 30 JAN... View Details
- 06 Dec 2021
- News
What's the Word?
She·sesh·un (noun) Ly·ing flat (verb) Post·cook·ie (adj.) Bi·o·rev·o·loo·shun (noun) Dig·i·tul no·mad (noun) Di·ver·si·ty wa·shing (verb) Meem Stock (noun) When the price of supposedly “dull” stocks like BlackBerry and GameStop hit the... View Details
- Web
Browse All Articles, Research, & Case Studies - HBS Working Knowledge
01 Nov 2024 In Practice Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times by Rachel Layne Layoffs have been on the rise in some US industries as tech View Details