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  • All HBS Web  (2,610)
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  • All HBS Web  (2,610)
    • People  (2)
    • News  (928)
    • Research  (1,262)
    • Events  (25)
    • Multimedia  (80)
  • Faculty Publications  (546)
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  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

South China to Los Angeles and Long Beach has gone from $2,500 to $20,000 in the last 18 months. That’s a huge jump. Vietnam right now has a terrible COVID outbreak. They’re locking down places, and that means shutting down factories unless the View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • September 1977 (Revised July 1986)
  • Supplement

International Brotherhood of Electrical Workers (B)

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Fulmer, William E. "International Brotherhood of Electrical Workers (B)." Harvard Business School Supplement 678-041, September 1977. (Revised July 1986.)
  • December 13, 2022
  • Article

6 Ways Companies Fail to Help Workers Grow

By: Joseph Fuller, Matthew Sigelman and Nik Dawson
The authors recently studied Fortune 250 companies and ranked them based on the lived experience of three million of their U.S. workers. One of their key findings was that even top-ranked firms fail to deliver consistently on worker advancement. To understand why this... View Details
Keywords: Personal Development and Career; Training; Business Model; Outcome or Result; Performance Evaluation; Opportunities
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Fuller, Joseph, Matthew Sigelman, and Nik Dawson. "6 Ways Companies Fail to Help Workers Grow." Harvard Business Review Digital Articles (December 13, 2022).
  • 12 Nov 2012
  • Research & Ideas

Pay Workers More So They Steal Less

Bigger paychecks for retail employees could generate significant payoffs for employers by reducing worker theft and raising the level of moral behavior in the workforce, a new study shows. Tatiana Sandino, an associate professor in... View Details
Keywords: by Kim Girard; Retail
  • 24 Mar 2022
  • Research & Ideas

Why Cutting Jobless Aid Isn't the Answer to Worker Shortages

About half of US states—mostly run by Republican governors—cut off extended unemployment benefits months before the federal government was planning to end them on Labor Day last year, convinced workers would flood back to employers who... View Details
Keywords: by Rachel Layne
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

When HBS professor Steven Spear recently released an abstract on problem solving at Toyota, HBS Working Knowledge staffer Sarah Jane Johnston e-mailed off some questions. Spear not only answered the questions, but also asked some of his own—and answered those as... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • September 1977 (Revised March 1987)
  • Case

International Brotherhood of Electrical Workers (A)

Citation
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Fulmer, William E. "International Brotherhood of Electrical Workers (A)." Harvard Business School Case 678-040, September 1977. (Revised March 1987.)
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

Many high-tech companies in the United States look overseas to fill talent gaps in their employment ranks by hiring skilled immigrants, often sponsoring the visas these workers need to live in this country. Critics say this can create an... View Details
Keywords: by Dina Gerdeman; Computer; Financial Services
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

continue working from home; this can lead to rival subcultures. Onboarding and integrating new employees is also especially difficult. The major issue with remote workers and motivation appears to be feeling isolated and second-class... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • January 2018 (Revised October 2019)
  • Case

ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A)

By: Feng Zhu, Weiru Chen and Shirley Sun
ZBJ.com (ZBJ), an online platform that connects knowledge workers to small- and medium-sized enterprises, is China’s largest outsourcing platform. Founded by Mingyue Zhu in 2006, ZBJ had grown into a unicorn with 4,000 employees and a daily transaction volume of RMB15... View Details
Keywords: Outsourcing; Disintermediation; Digital Platforms; Information Technology; Problems and Challenges; Global Strategy; Information Technology Industry; China
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Zhu, Feng, Weiru Chen, and Shirley Sun. "ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A)." Harvard Business School Case 618-044, January 2018. (Revised October 2019.)
  • Summer 2019
  • Article

The Plight of the Graying Tech Worker

By: William R. Kerr
If you’re in tech and over 40, your experience is probably underappreciated. A global talent pool complicates matters. View Details
Keywords: Employees; Age; Personal Development and Career; Immigration; Policy; Technology Industry; Computer Industry
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Kerr, William R. "The Plight of the Graying Tech Worker." MIT Sloan Management Review 60, no. 4 (Summer 2019): 12–13.
  • September 1977 (Revised December 1977)
  • Supplement

International Brotherhood of Electrical Workers (C)

Citation
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Related
Fulmer, William E. "International Brotherhood of Electrical Workers (C)." Harvard Business School Supplement 678-042, September 1977. (Revised December 1977.)
  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

Paul Bradbury American workers are usually a pretty busy bunch, yet their time spent idle costs employers an estimated $100 billion per year, according to a new study from Harvard Business School. “We suspected idle time might be more... View Details
Keywords: by Michael Blanding
  • 07 Dec 2015
  • Research & Ideas

Why Immigrant Workers Cluster in Particular Industries

questions on the business problems that affect entrepreneurs. “They can share insights about customer trends and help find workers to hire,” says Kerr. “They can say, ‘My convenience store is over here, and your convenience store is over... View Details
Keywords: by Michael Blanding; Transportation; Beauty & Cosmetics; Retail
  • 2023
  • Article

Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control

By: Susanna Gallani
Can managers use monetary incentives to elicit cooperation from workers they cannot reward for their efforts? I study “conduit incentives,” an innovative incentive design, whereby managers influence bonus-ineligible workers’ effort by offering bonus-eligible employees... View Details
Keywords: Organizational Behavior Modification; Peer Monitoring; Persistence Of Performance Improvements; Crowding Out; Implicit Incentives; Compensation; Healthcare; Social Pressure; Image Motivation; Incentives; Motivation; Performance; Behavior; Motivation and Incentives; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Organizational Culture; Health Industry; California
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Gallani, Susanna. "Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control." Accounting Review 93, no. 3 (2023): 1–28.
  • 25 Aug 2010
  • Working Paper Summaries

Managerial Practices That Promote Voice and Taking Charge among Frontline Workers

Keywords: by Julia Rose Adler-Milstein, Sara J. Singer & Michael W. Toffel; Health
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

Toxic workers aren’t just a pain in the rear; they’re also a pain in the bottom line, according to a new Harvard Business School working paper. Dylan Minor, visiting assistant professor of business administration in the HBS Strategy unit,... View Details
Keywords: by Roberta Holland
  • Article

Keep Your Weary Workers Engaged and Motivated

By: Boris Groysberg and Robin Abrahams
Citation
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Groysberg, Boris, and Robin Abrahams. "Keep Your Weary Workers Engaged and Motivated." Harvard Business School Working Knowledge (October 8, 2020).
  • Book Review

Looking at How Managers Work with Workers

By: Amar Bhide
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Bhide, Amar. "Looking at How Managers Work with Workers." Wall Street Journal (October 20, 1981).
  • February 2021
  • Article

Do Household Wealth Shocks Affect Productivity? Evidence from Innovative Workers During the Great Recession

By: S. Bernstein, T. McQuade and R. Townsend
We investigate how the deterioration of household balance sheets affects worker productivity, and, in turn, economic downturns. Specifically, we compare the output of innovative workers who experienced differential declines in housing wealth during the financial crisis... View Details
Keywords: Great Recession; Household; Financial Condition; System Shocks; Employees; Performance Productivity
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Bernstein, S., T. McQuade, and R. Townsend. "Do Household Wealth Shocks Affect Productivity? Evidence from Innovative Workers During the Great Recession." Journal of Finance 76, no. 1 (February 2021): 57–111.
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