Web - Publications - Faculty & Research

July 1997 (Revised December 1998)
Case

Sun Microsystems: Realizing the Potential of Web Technologies

Describes how Web technology has been deployed at Sun--how it has evolved from being perceived as an inappropriate use of company resources to become the centerpiece of the company's business strategy. View Details

Keywords: Information Technology; Business Strategy; Web; Web Services Industry; Web Services Industry

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May 26, 2000
Article

Web Self-Service Can Be Self-Defeating

By: Frances X. Frei and Y. Moon

Keywords: Internet and the Web

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February 2001
Teaching Note

CVS: The Web Strategy TN

By: John A. Deighton

Teaching Note for (9-500-008). View Details

Keywords: Web Services Industry; Web Services Industry

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October 1997 (Revised February 2003)
Background Note

Worldwide Web and Internet Technology,The

In terms non-technical readers can understand, the evolution of the Internet and the Web, characteristics of the supporting technology, and current issues surrounding use of the technology are examined. View Details

Keywords: Internet; Web

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07 Jul 2008
News

Why Companies Need Web 2.0

August 2009 (Revised January 2012)
Case

Pandora: Royalties Kill the Web Radio Star? (A)

By: Robert C. Pozen and Alex Curtis Rosenfeld

Joe Kennedy, president and CEO of Pandora, one of the largest and most popular web (Internet) radio broadcasters, had just received bad news. The Copyright Royalty Board (CRB) had announced its decision to increase the royalties required to be paid by the web radio... View Details

Keywords: Profit; Governing Rules, Regulations, and Reforms; Copyright; Laws and Statutes; Rights; Internet and the Web; Media and Broadcasting Industry

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Article

The Webbed Wheels of Commerce

By: R. M. Kanter

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14 Sep 2016
News

Web Surfers Have a Schedule and Stick to It

21 Jul 2008
News

HBS Institutional Memory Web Site Adds New Feature

14 Sep 2016
Research & Ideas

Web Surfers Have a Schedule and Stick to It

In most markets, products and services compete for the consumer’s money. On the internet, however, the coin of the realm is time, not money—websites and other online services fight for the attention of visitors. So understanding when, how, and for how long we allocate... View Details

Keywords: by Julia Hanna; Web Services; Web Services

Web

Web of Science | Baker Library

Web of Science Complete bibliographic data plus citations and abstracts to journal articles across a wide range of scientific, technological, social sciences, arts, and humanities disciplines. Read More Provides users with the ability to... View Details

Research Summary

How will Web 2.0 technologies contribute to 'Enterprise 2.0?'

Web 2.0 technologies like blogs, wikis, tags, RSS, and open APIs are clearly having an impact on the public Internet. Will they also be important additions to Intranets?

I believe that these tools are likely to have their largest impact inside companies. ... View Details