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  • 1998
  • Working Paper

The Tactics of Traveling Salesmen: Using Geniality to Master the Marketplace

By: Walter Friedman
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Friedman, Walter. "The Tactics of Traveling Salesmen: Using Geniality to Master the Marketplace." Harvard Business School Working Paper, No. 99-016, August 1998.
  • January 2008 (Revised August 2009)
  • Module Note

Competing through Business Models (C): Interdependence, Tactical & Strategic Interaction

By: Ramon Casadesus-Masanell and Joan E. Ricart
Keywords: Business Model; Competition
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Casadesus-Masanell, Ramon, and Joan E. Ricart. "Competing through Business Models (C): Interdependence, Tactical & Strategic Interaction." Harvard Business School Module Note 708-476, January 2008. (Revised August 2009.)
  • August 2007
  • Teaching Note

Creditor Activism in Sovereign Debt: "Vulture" Tactics or Market Backbone (TN)

By: Laura Alfaro and Ingrid Vogel
Teaching Note to 706057. View Details
Keywords: Borrowing and Debt; Financing and Loans; Bonds; Contracts; Investment Activism
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Alfaro, Laura, and Ingrid Vogel. Creditor Activism in Sovereign Debt: "Vulture" Tactics or Market Backbone (TN). Harvard Business School Teaching Note 708-010, August 2007.
  • 2003
  • Case

Bridge the Gap Between Strategy and Tactics with the Magic Matrix

By: Benson P. Shapiro
Keywords: Management Analysis, Tools, and Techniques; Strategy
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Shapiro, Benson P. "Bridge the Gap Between Strategy and Tactics with the Magic Matrix." Harvard Business School Publishing Case, 2003. (Note #9-999-008.)
  • Aug 2012
  • Conference Presentation

Influence of Non-confrontational SMO Tactics on Technology Adoption in the Energy Sector

By: Shon R. Hiatt
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Hiatt, Shon R. "Influence of Non-confrontational SMO Tactics on Technology Adoption in the Energy Sector." Paper presented at the Academy of Management Annual Meeting, Boston, MA, August 2012.
  • September 2010
  • Article

Strategies to Fight Ad-sponsored Rivals

By: Ramon Casadesus-Masanell and Feng Zhu
We analyze the optimal strategy of a high-quality incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to consider... View Details
Keywords: Strategy; Business Models; Tactics; Pricing; Business Model; Advertising; Competition; Quality; Price; Product Marketing
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Casadesus-Masanell, Ramon, and Feng Zhu. "Strategies to Fight Ad-sponsored Rivals." Management Science 56, no. 9 (September 2010): 1484–1499.
  • Fall 2013
  • Article

Shifts in U.S. Federal Reserve Goals and Tactics for Monetary Policy: A Role for Penitence?

By: Julio J. Rotemberg
This paper considers some of the large changes in the Federal Reserve's approach to monetary policy. It shows that, in some important cases, critics who were successful in arguing that past Fed approaches were responsible for mistakes that caused harm succeeded in... View Details
Keywords: Central Banking; Policy; United States
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Rotemberg, Julio J. "Shifts in U.S. Federal Reserve Goals and Tactics for Monetary Policy: A Role for Penitence?" Journal of Economic Perspectives 27, no. 4 (Fall 2013): 65–86.
  • June 2014
  • Supplement

Ad Classification at Right Media — slide supplement (widescreen)

By: Benjamin Edelman
Right Media considers systems and policies to make sure that ads are only shown on web sites where they are appropriate, and vice versa. Setting standards is particularly challenging given the large and growing marketplace, the numerous participants, their diverse... View Details
Keywords: Media; Online Advertising; Market Participation; Negotiation Tactics; Communication; Marketing Communications; Digital Marketing; Standards
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Edelman, Benjamin. "Ad Classification at Right Media — slide supplement (widescreen)." Harvard Business School PowerPoint Supplement 914-054, June 2014.
  • Article

Ignore June 30: Time is on the Side of a Better Iran Deal

By: James K. Sebenius
Prior to the "interim deal" reached in November 2013, Iranian nuclear negotiators could—and did—play for time while the regime rapidly added more centrifuges and increased production of enriched uranium. That is no longer the case. For the first time in years, the... View Details
Keywords: International Relations; Negotiation Tactics; Negotiation Deal; Iran; United States; Iran; United States
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Sebenius, James K. "Ignore June 30: Time is on the Side of a Better Iran Deal." Iran Matters (June 28, 2015).
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency. Knowledge workers and managers... View Details
Keywords: by Kristen Senz
  • 26 Jul 2023
  • Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

For mid-career STEM professionals looking to advance their skills and careers, certificate programs at elite universities can offer a fast track. And for universities, such programs are an important and growing revenue stream—and a recruitment tool for women and... View Details
Keywords: by Rachel Layne
  • December 2016
  • Article

Through the Mud or in the Boardroom: Examining Activist Types and Their Strategies in Targeting Firms for Social Change

By: Charles Eesley, K. A. DeCelles and Michael Lenox
We examine the variety of activist groups and their tactics in demanding firms’ social change. While extant work does not usually distinguish among activist types or their variety of tactics, we show that different activists (e.g., social movement organizations vs.... View Details
Keywords: Negotiation Tactics; Investment Activism
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Eesley, Charles, K. A. DeCelles, and Michael Lenox. "Through the Mud or in the Boardroom: Examining Activist Types and Their Strategies in Targeting Firms for Social Change." Strategic Management Journal 37, no. 12 (December 2016): 2425–2440.
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

(iStockphoto/400tmax) While summarizing comments to this same question asked about Jack Welch in last month’s column (shown below), I received word of Frances Hesselbein’s death. Welch was regarded by many as the greatest CEO of the 20th century. Hesselbein, national... View Details
Keywords: Re: James L. Heskett
  • 16 Aug 2022
  • Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

For the past six months, there has been a lot of handwringing about the market downturn. Most everyone has been advising entrepreneurs to marshal their capital, cut costs, and extend their runway. In essence, play defense. Many investors have been creating a whiplash... View Details
Keywords: by Jeffrey Bussgang
  • January 1997 (Revised April 1997)
  • Background Note

Building Coalitions

Introduces students to Peter Black's tactical approach toward building coalitions. View Details
Keywords: Strategy; Groups and Teams
Citation
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Ibarra, Herminia M., and Jennifer Suesse. "Building Coalitions." Harvard Business School Background Note 497-055, January 1997. (Revised April 1997.)
  • May 1995 (Revised August 1999)
  • Case

Internationalizing the Cola Wars (B): The Battle for India

By: David B. Yoffie and Richard Seet
Analyzes the tactical battle of the cola giants in India. View Details
Keywords: Competition; Globalization; Food and Beverage Industry; India
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Yoffie, David B., and Richard Seet. "Internationalizing the Cola Wars (B): The Battle for India." Harvard Business School Case 795-187, May 1995. (Revised August 1999.)
  • November 1994 (Revised January 1995)
  • Case

Wheeling and Dealing: The Zirconia GT

By: Howard Raiffa, James K. Sebenius, Craig Best and Scot Melland
A personal negotiation episode in purchasing a car is presented. Tactics and strategies commonly encountered by car buyers and car salespeople are illustrated. View Details
Keywords: Debates; Negotiation Tactics; Sales; Strategy
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Raiffa, Howard, James K. Sebenius, Craig Best, and Scot Melland. "Wheeling and Dealing: The Zirconia GT." Harvard Business School Case 895-013, November 1994. (Revised January 1995.)
  • September 2007 (Revised April 2013)
  • Case

Peter Welz: When a Marquee Prospect Plays Hardball (A)

By: James K. Sebenius and Ellen Knebel
Describes the hardball tactics facing Peter Welz, who seeks to negotiate a make-or-break contract with a vastly larger potential client. Welz's counterpart team is led by Preston Spitzer, a notoriously tough player who fully understands his side's massive advantages in... View Details
Keywords: Negotiation Process; Negotiation Tactics; Behavior; Conflict and Resolution; Competitive Advantage
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Sebenius, James K., and Ellen Knebel. "Peter Welz: When a Marquee Prospect Plays Hardball (A)." Harvard Business School Case 908-010, September 2007. (Revised April 2013.)
  • December 1998
  • Supplement

General Bill Creech at Harvard Business School: October 6, 1995

By: Michael C. Jensen
General Bill Creech discusses motivation and change in the Tactical Air Command of the Air Force. View Details
Keywords: Change; National Security; Motivation and Incentives
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Jensen, Michael C. "General Bill Creech at Harvard Business School: October 6, 1995." Harvard Business School Video Supplement 899-504, December 1998.
  • March 2001
  • Case

Charlene Barshefsky (B)

By: James K. Sebenius and Rebecca Hulse
Details former U.S. Trade Representative Charlene Barshefsky's strategic and tactical approach to surmounting the barriers laid out in the (A) case. View Details
Keywords: Trade; International Relations; Copyright; Negotiation Style; Negotiation Tactics; Alliances; Business and Government Relations; China; United States
Citation
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Sebenius, James K., and Rebecca Hulse. "Charlene Barshefsky (B)." Harvard Business School Case 801-422, March 2001.
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